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1. What food will be there?
2. How do I get there?
3. Where do I park?
4. Are restroom facilities available?
5. What items are not allowed?
6. Can I bring my pet?
7. Can I bring a chair?
8. What happens if it rains?
9. Where can I get first aid?
10. Can I leave and re-enter the event?
11. How do media access the event?
12. Will there be a Children’s Area?
13. Will there be entertainment this year?

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1. When will the monthly file be posted on this site?
2. Have you taken steps to protect citizens, business partners and employee’s private information?
3. Can I find any vendor that does business with Chesterfield County?
4. How are disbursements made through procurement cards shown?
5. Why do I sometimes see the same check number multiple times?
6. Can I view requirements contracts between the county and a vendor?

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1. How do I adopt an animal?
2. Do I need a dog license?
3. What will I need to purchase a dog license?
4. How much does a dog license cost, and when is it due?
5. Where do I get a dog license?
6. How do I report a lost pet?
7. How do I report a found pet?
8. How do I report animal cruelty or neglect?
9. How many dogs can you have in Chesterfield?
10. What is Chesterfield County’s leash law?
11. What are some dog-friendly places in Chesterfield County?

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1. Do you offer flights out of the Richmond Executive-Chesterfield County Airport?
2. What are the hours of operation for your FBO?
3. What are your current fuel prices? Can I purchase motor gasoline (mogas)?
4. Do you offer flying lessons? Are discovery flights available?
5. Do you have rental cars on site?
6. Do you have a restaurant?

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1. How do I get there?
2. Where do I park?
3. Are restroom facilities available?
4. What items are not allowed?
5. Can I bring my pet?
6. Can I bring a chair?
7. What activities will take place during the event?
8. Where can I get first aid?
9. How do I become a food vendor?
10. How can I promote my business at the event?
11. How do I become a sponsor?
12. Can I leave and re-enter the event?
13. Can I record or take pictures?

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1. How do I file for divorce?
2. How can I be appointed guardian and/or conservator for a family member?
3. How do I file a small claims lawsuit?
4. What Court handles landlord-tenant disputes?
5. Are Circuit Court civil case records available online?

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1. Are Circuit Court criminal case records available online?
2. How do I determine the public defender assigned to a criminal case?

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1. Juror Qualification Questionnaire Process
2. Completing the Juror Questionnaire
3. Requirements of Completing the Juror Questionnaire
4. No Longer a Chesterfield County Resident
5. If I Have Already Served Jury Duty
6. Disqualifications and Exemptions
7. If Qualified for Jury Service - What's Next?
8. Students and Jury Service

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1. Jury Duty Selection Process
2. Notification of Jury Duty
3. Jury Duty Service Length
4. Responding / Confirming Receipt of Summons
5. Reminder Messages Regarding Your Status
6. Reporting For Jury Duty Is Mandatory
7. Requesting a Different Reporting Date
8. Students and Jury Duty
9. Exemption or Disqualification From Jury Duty
10. Lost Jury Summons - How to Obtain Another Copy
11. Employment and Jury Duty
12. Attendance Letter For Attending Jury Duty
13. Juror Amenities
14. Prohibited Items
15. Reimbursement for Jury Service
16. Inclement Weather or Changes to Court Schedule
17. Accommodation Requests
18. Dress Code and Etiquette
19. Juror Orientation
20. If You Are Late or Do Not Appear For Jury Duty

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1. What is a bond? What is surety?
2. How do I arrange for surety?

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1. Whom should I contact if I have questions or if I need to make an appointment for probate and/or qualification?
2. After qualifying, whom should I contact if I have questions regarding my reporting responsibilities? Whom should I contact when I am ready to close the estate?

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1. How do I determine where to probate the will or qualify as personal representative?
2. How do I decide whether or not I should probate a will or qualify as Executor or Administrator of an estate?
3. What if the decedent died without a will and held only real estate at the time of his/her death?

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1. What fees, taxes, and costs will I need to pay upon probate or qualification?

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1. What should I do if I need to probate a will and/or qualify as personal representative (Executor/Administrator) of an estate?
2. How do I estimate the estate value?

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1. If my concealed handgun permit just expired, can I still renew?
2. How do I update the address on my concealed handgun permit?
3. How long is a concealed handgun permit valid?

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1. Are land records available online?
2. Can Clerk's Office staff assist with a title search?
3. How do I determine if there is a lien recorded against property?
4. How can I get a copy of my property plat or survey?
5. How can I add my spouse or child to my deed?
6. How do I remove someone from a deed?
7. Can the Clerk's Office provide a list of pending foreclosures?
8. How can I get a copy of the blueprints to my house?
9. When do I receive my Deed after my mortgage is paid off?
10. How can I monitor my home title to identify possible fraud?

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1. Can I get married at the courthouse?

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1. How do I know if my notary commission is ready to be claimed?
2. What if I don't pick up my notary commission within the 60-day timeframe?

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1. How do I pay my business tax?
2. Is there a late filing penalty for failure to file a return by the prescribed deadline?
3. What if I have multiple locations or multiple lines of business?
4. I would like to send my information overnight, but UPS, FedEx, etc. will not use a Post Office Box for the address. What address do I use?
5. How do I authorize someone else to file or act for my business?
6. Are there any additional requirements if a business is advertising to go out of business, and selling remaining inventory?
7. What do I need to do to close my business?
8. If I do not renew my business license, am I considered out of business?
9. I have concerns regarding neighbors in home business. Who should I contact?

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1. What is Business Tangible Personal Property (BPP)?
2. What is the due date for the business tangible personal property tax return?
3. Can I get an extension of time to file the return?
4. What is the tax rate?
5. What if I went out of business?
6. What if I purchased or recapitalized an item on January 1?
7. What if I am a sole proprietor and I own the equipment personally?
8. What if I own no equipment?
9. Do you allow for technological obsolescence?
10. What if I do not depreciate anything?
11. What do I need to attach to my form?

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1. How do I apply for the Veteran's Tax Relief Program?
2. How can I prove I am eligible to receive the tax relief?
3. Do I have to file for this tax relief every year?
4. What is the deadline date to file for this tax relief?
5. Does it matter whose name is on the deed?
6. What if I own multiple homes within the county, which home do I get the tax relief exemption for if I qualify?
7. What property does the tax relief exemption cover?
8. Can I get the tax relief if I own and live in a mobile home?
9. Can my spouse continue to receive the tax relief exemption after I am deceased?
10. Do I need to report any of my income to qualify for the veteran’s tax relief exemption?

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1. What are the requirements to be eligible for tax relief on real estate and mobile homes?
2. Where can I get an Elderly and Disabled Tax Relief Form?
3. Is there assistance in preparing my application?
4. Can my child fill out these forms for me and be the contact for tax relief?
5. Do I need to attach anything to my application?

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1. How do you determine who is a manufacturer or processor?
2. What assets should be filed as M&T?
3. What about idle and unused equipment?
4. What is the deadline for filing M & T?
5. Is there a penalty for not filing M & T on time?

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1. Who sets the personal property tax rate?
2. How do I calculate the tax I must pay?
3. Is my watercraft taxable if it's not registered with the game and inland fisheries?
4. I have a child enrolled as a full-time student at Virginia Tech. Where should I report the car he drives for personal property tax purposes?
5. Do I get a tax break for being a fire/rescue volunteer?
6. Do I need to file another Volunteer Vehicle Certification form if I replace a certified vehicle during the tax year?
7. Where do I pay personal property taxes if I am in the military and my home of record is Virginia?
8. Where do I pay personal property taxes if I am in the military and my home of record is not Virginia?
9. Do I qualify for the military exemption if the vehicle is jointly owned? Does my non-military spouse qualify for the exemption if the vehicle is titled solely in his/her name?
10. Do I qualify for the vehicle tax exemption if I substitute as pastor at churches in the Richmond area?
11. What is proration?
12. If my personal vehicle is unused or unlicensed, do I still need to register and pay personal property taxes?

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1. What is Short Term Rental Tax?
2. What are the effects of certification as a short-term rental company?
3. What is the application deadline for certification?
4. Are there any extensions to the January 31 date for renewal applications for certification?
5. What if a previously-certified short-term rental business misses the deadline for renewal or otherwise does not qualify for certification in a subsequent year?
6. What is the tax rate?
7. If I collect Short-Term Rental tax, do I have to have a business license as well?
8. What are the due dates for the reporting and remittance of Short-Term rental taxes collected?
9. Is there a late filing/payment penalty for failure to file or remit a return by the prescribed deadlines?
10. What records must I keep regarding Short-Term Rental tax?

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1. To whom do I make my check out and where do I mail my tax return?
2. When are the taxes and estimated payments due?
3. Where can I get some assistance with the preparation of my state return?
4. When can I expect my refund?
5. How do I change my address after I have filed my return?
6. Where can taxpayers get free assistance for federal tax preparation?
7. What is the telephone number for the Department of Taxation in Richmond?
8. Whom do I call if my refund check is incorrect?
9. Can I pay state income tax by credit card?

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1. Are there any restrictions for the Real Estate Surviving Spouse Exemption (KIA)?
2. How do I apply for the Surviving Spouse Exemption Program (KIA)?
3. How can I prove I am eligible to receive the surviving spouse exemption?
4. Do I have to file for the surviving spouse exemption every year?
5. What is the deadline date to file for the surviving spouse exemption tax relief?
6. Does it matter whose name is on the deed for the Surviving Spouse Exemption Program?
7. What property does the surviving spouse exemption cover?
8. Can I get the surviving spouse exemption if I own and live in a mobile home?
9. Do I need to report any of my income to qualify for the surviving spouse exemption?

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1. Who qualifies for a rebate on Machinery and Tools (M&T) taxes?
2. I think I qualify. What is the first step?

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1. What is Transient Occupancy Tax (TOT)?
2. Who is exempt from TOT?
3. What are the due dates for the reporting and remittance of transient occupancy taxes collected?
4. What is the penalty for late filing or remittance of the TOT?
5. What do I do if TOT was collected from a transient in error?
6. What records must I keep regarding TOT?

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1. Who is eligible for services at the Center of Risk Reduction (CORR)?
2. What is the duration of services offered to clients at the Center of Risk Reduction (CORR)?
3. What services are provided at Center of Risk Reduction (CORR)?
4. How does an individual receive services from the Center of Risk Reduction (CORR)?

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1. Are there different types of Protective Orders?
2. What is the difference between Anger Management and Batterer's Intervention Program?
3. What types of safety measures are in place for victims?

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1. Who is eligible for services at the Dual Treatment Track (DTT)?
2. What charges/convictions make an individual ineligible?
3. What is the duration of services offered to clients at the Dual Treatment Track (DTT)?
4. What services are provided at the Dual Treatment Track (DTT)?
5. How can an individual be evaluated for Dual Treatment Track (DTT)?

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1. How are clients placed on local probation supervision and referred to Community Corrections Services (CCS)?
2. What services are available through CCS?
3. Who is eligible for referral to CCS?
4. How long is an individual generally on probation supervision?
5. Does an individual pay a fee for participation in the Local Probation Supervision Program?
6. What are the responsibilities of the client while under Local Probation Supervision?
7. What is the non-compliance or violation process?

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1. What is Pretrial Services?
2. When should I report?
3. How long will my first appointment be?
4. What happens if I miss a drug test or an appointment?

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1. What does the Community Criminal Justice Board (CCJB) do?
2. Who is on the board?
3. When are the CCJB meetings?
4. Is the meeting public?

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1. What is domestic violence?
2. What is a safety plan?
3. What is a protective order?
4. Can a member of the Chesterfield Domestic and Sexual Violence Resource Center speak to my organization?
5. Why do victims stay?
6. Can an abuser change?
7. Are the Chesterfield Domestic and Sexual Violence Resource Center and the Chesterfield Domestic Violence Task Force, Inc. the same organization?
8. What is the difference between the Chesterfield Domestic and Sexual Violence Resource Center and the Chesterfield Victim/Witness Assistance?
9. Does the Domestic and Sexual Violence Resource Center accept financial donations?

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1. Who is eligible for Drug Court services?
2. What can Drug Court do for me?
3. What is required of me in Drug Court?
4. How long does Drug Court last?
5. How do I enter Drug Court?
6. Can I attend a session of Drug Court?

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1. What is emergency management?
2. What hazards is Chesterfield County susceptible to?
3. If I spot a potential disaster, whom should I contact?
4. What are the differences between natural and man-made disasters?
5. What do I do when there's a weather alert/watch/warning for Chesterfield County?
6. When is hurricane season?
7. How can I prepare my family for a disaster?
8. What items should we keep in our emergency kit?
9. In the event of a disaster and I have to evacuate my home, where do I go?
10. Why do we need out-of-town contacts in emergencies?
11. How can I prepare my pets for emergencies?
12. Are pets allowed in the shelters?
13. What does it mean to “Shelter-In-Place?”
14. Where can I find updated County specific information during a disaster?
15. What is an Emergency Operations Center (EOC)?
16. Does Chesterfield County have an emergency operations plan?
17. How can I help my community during a disaster?
18. Who do I contact if my elderly mother who is on oxygen loses power for an extended period of time?
19. Where do local facilities send copies of their annual Tier II reports?
20. Who should I contact for more information about emergency preparedness?

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1. How will my stormwater bill arrive?
2. My property is tax-exempt. Am I required to pay the stormwater utility fee?
3. What is an impervious area?
4. How is my impervious area calculated?
5. I think that the impervious area calculated for my property is incorrect? What should I do?
6. I own a commercial property and have made some improvements to my property that changed the impervious area (larger parking lot or building size). Will my stormwater utility fee change?
7. I believe that there may be an error to my fee. How do I make a request for an adjustment?
8. I live in a subdivision with stormwater BMPs and drainage infrastructure. Why do I have to pay the stormwater utility fee?
9. Who pays the stormwater utility fee?
10. What is the fee based on?
11. How much will I pay (fee rates)?
12. Can I petition for an adjustment of my stormwater fee?

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1. Will my name be protected if I choose to provide it?
2. As a county or school employee, what about retaliation if I file this report?
3. Are all complaints investigated?
4. How can I report fraud, waste and abuse?

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1. I do not like the way the Court decided my case. What are my options?
2. I filed a petition or motion with the Court, and I did not appear for my hearing. The case was dismissed. What are my options?

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1. I would like a Guardian Ad Litem to be appointed for my child. What do I do?

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1. I went online to view case information for the J&DR Court, and I cannot find it. How do I find out about J&DR cases?
2. I need a copy of my court order. What do I do?

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1. I called to find out information about my case or my child’s case, and I couldn't receive the information I wanted. What do I do?
2. How do I submit a complaint about the way I was treated in the Clerk’s Office or in court?
3. I have a question, and the Clerk’s Office told me they cannot give me “legal advice.” What can I do?
4. I received a copy of my court order, and information is incorrect. What can I do?
5. I filed a petition or motion with the Court, and I did not appear for my hearing. The case was dismissed. What are my options?

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1. My case it set for a day that I cannot appear. How do I get the matter continued to a new date?
2. I received a summons for court but my situation cannot wait that long. What do I do to have the matter expedited on the Court’s docket?

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1. How do I file for custody, visitation, or support?
2. My child’s parent is not paying child support as they were ordered to. What do I do?
3. I received a summons for court, but my situation cannot wait that long. What do I do to have the matter expedited on the Court’s docket?
4. I would like a Guardian Ad Litem to be appointed for my child. What do I do?
5. I filed or custody, visitation, or child support. Now what?
6. How do I request a foreign language interpreter?
7. I do not like the way the Court decided my case. What are my options?
8. I filed a petition or motion with the Court, and I did not appear for my hearing. The case was dismissed. What are my options?
9. I need a copy of my court order. What do I do?
10. How do I notify the Court of a change to my address?
11. I need to have a party served in a different city/county in Virginia. What do I do?
12. I need to have a party served in a different state. What do I do?
13. I need to have a party served in a different country. What do I do?
14. Can I have a party served by a private process server?
15. I am the respondent in a child support case and I have a new job. How do I get the employer changed on my current Income Deduction Order?
16. The non-custodial parent has a new job. How do I, the custodial parent, get the employer changed on the current Income Deduction Order?
17. I’d like the non-custodial parent to pay me via Income Deduction Order. How can I arrange that?

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1. I received a summons for court, but my situation cannot wait that long. What do I do to have the matter expedited on the Court’s docket?

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1. I received a bill from the Court. How do I get more information regarding this bill?
2. I received a bill for payment of my child’s Guardian Ad Litem, and I don’t understand why I’m responsible to pay it. What's going on?

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1. I need to have a party served in a different city/county in Virginia. What do I do?
2. I need to have a party served in a different state. What do I do?
3. I need to have a party served in a different country. What do I do?
4. Can I have a party served by a private process server?

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1. It’s snowing; how do I find out if the Court is closed?

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1. As a parent or guardian, how can I find out if a juvenile has been detained?
2. If my child has just been brought to the Juvenile Detention Home by the police, when and where will the detention hearing be held?
3. Where is the Chesterfield Juvenile and Domestic Relations Court located?
4. Can I bond out my child?

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1. Are juveniles allowed to send and receive mail?
2. How should I address mail to a juvenile?
3. Will my child be attending school while in detention?
4. Does the Detention Home offer religious services?

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1. I have a child who is out of control and will not listen. What can I do?
2. Can I bring my child to the Detention Home and admit him or her to teach them a lesson or schedule a tour of the Detention Home?
3. How do I get information about services for my juvenile?

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1. What time will my son or daughter return to detention from court?
2. How long does the release process take? What do I need to bring?
3. In court, the judge stated that my child was eligible for “HIP” or “Electronic Monitoring." What does that mean?
4. If my child was sentenced to a set number of days in detention, when will they be released?

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1. My child is court-ordered to spend weekends in detention. What is the drop-off and pick-up procedure?
2. My child is court-ordered to the Weekend Work Program. What is the drop-off and pick-up procedure?

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1. How do we know when a student is a resident of the Chesterfield Detention Home?
2. Once notified, what do we need to do?
3. What is the best way to get that information to you?
4. What does the school day look like at the Detention Home School?
5. Do any students from the Detention Center attend their home school while detained?
6. Can home school teachers contact the detention home teachers?
7. What if a student is taking an on-line course?
8. Can a student take continue with an AP course when in Detention?
9. Is G.E.D. offered at the Detention Home School?
10. Do students take SOLs while in the Detention Home?
11. When a child is released from the Chesterfield Detention Home, are we notified?
12. What do we do with the grades that we receive?
13. Sometimes we send work and the student is back in school the next day. This is a lot of work. Why does this happen?
14. You send end of the year grades to us for students who are still in the Detention facility. What should we do with those grades?

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1. What does the school day look like at the Detention Home School?
2. Do any students from the Detention Center attend their home school while detained?
3. What if a student is taking an on-line course?
4. Can a student take continue with an AP course when in Detention?
5. Is G.E.D. offered at the Detention Home School?
6. Do students take SOLs while in the Detention Home?

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1. I want to file for custody, visitation and support. What do I need to bring?
2. Is there a cost to file for custody, visitation and support?
3. I already have a custody, visitation and/ or support order from the Chesterfield Juvenile and Domestic Relations Court but I want to change it, what do I do?
4. I just moved to Chesterfield and have a custody, visitation and/or support order from another jurisdiction and I want to change the order, what do I do?
5. How do I get a protective order?

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1. My child is not listening to me and I want my child to go in front of a judge, what do I do?
2. There is a child in my neighborhood who I know vandalized my property, what do I do?
3. I think this young person who is hanging out with my child is on probation, how can I find out?
4. My child just needs a couple of days in the detention home to teach him or her a lesson, what do I do?
5. My child went to court and the judge said there was "evidence sufficient" to find my child guilty, what does that mean?
6. How do I know my child is on probation?
7. My child is on probation and did not come home at curfew, do I call the police?

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1. Are handicapped-accessible vehicles available?
2. Is assistance available to help passengers?
3. Are portable oxygen tanks permitted?
4. Are service animals permitted?
5. Are safety belts required?
6. Is service affected during inclement weather?

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1. What is the minimum age to participate in Chesterfield Parks and Recreation Archery programs?
2. Do I need my own equipment?
3. Does Chesterfield County have a public archery range?
4. Where is the instructional range at Rockwood Park?
5. My child took archery at a summer camp. Does that count as the prerequisite Intro for Star Shooters?
6. Does the Chesterfield County Intro to Archery Class count as the prerequisite for Star Shooters?
7. How does my child enroll in Junior Olympic Archery Development (JOAD)?
8. Are there any classes for adults?
9. Do you offer birthday parties or private group lessons?
10. Do you offer private individual lessons?
11. I need to cancel my registration for an archery class. How do I do so?

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1. How do I know if my games are canceled, or fields are closed due to weather?
2. Which athletic association should my child join?
3. Where do I find information about adult athletics?
4. How do I reserve an athletics facility (fields, courts, or disc golf) for a tournament or event?

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1. How do I file a police report?
2. How do I make a speeding/traffic safety complaint?
3. Will the police department check on my home while I’m away?
4. How do I get a background check?
5. I need to get fingerprinted. What do I do?
6. What other records can I obtain from police?
7. How do I hire an off-duty officer?
8. Do you have a ride-along program?
9. Do you have a neighborhood watch program?
10. How do I get a job with the department?
11. How do I obtain a criminal warrant for someone?
12. I believe I might be a victim of domestic violence. What do I do?
13. I think I’m a victim of an internet fraud or fraud by telephone. What do I do?
14. How do I get or renew a concealed handgun permit?
15. How do I invite a representative of the police department to attend or speak at our community meeting?

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1. Is there an age limit for becoming a police officer?
2. What time is the test?
3. What is the address of the test location?
4. What do I need to bring to the test?
5. How long will I be at the test?
6. Do I wear gym or exercise clothes to the test?
7. What if I fail the physical ability test?
8. What if I am unable to complete the physical ability test?
9. If I need to reschedule the test what do I do?
10. I am in the military, but will be getting out soon. When should I apply?
11. I'm coming from out of state. Will your department cover the hotel cost?

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1. I don't know my neighbors. Do I have to list them?
2. What if I can't remember all my addresses for the background packet?
3. What if I was charged with a misdemeanor or felony. Will that prevent me from getting the job?
4. What if I was charged with possession of marijuana. Will that prevent me from getting the job?
5. I have a poor driving history, is that a problem?

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1. When will I be called to come in for an interview?
2. If I received a letter saying I am not going forward in the process, can I reapply? Will you tell me why I was removed from the process?

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1. Who establishes the tax rate and what is the tax rate?
2. How are real estate taxes calculated?
3. What is the effective date of annual assessments?
4. How do I know if my property assessment has changed?
5. Will home maintenance increase the assessment?
6. How does fire damage, storm damage, demolition, etc., affect a property's assessment?
7. How can my assessment increase or decrease even when there have been no changes made to the property?
8. Are properties reassessed every year?
9. How is the assessed value determined?
10. What is meant by the term "assessment ratio"?
11. What is the required ratio of assessed value to fair market value?
12. How do I access property assessments and record information?
13. What should a property owner do if they disagree with their assessment?
14. Is the commercial tax rate the same as residential?

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1. What are the requirements to be an Election Official?
2. What training do Election Officials receive?
3. What is the compensation for Election Officials?
4. How will I know if I am needed to work an election?
5. Where will I be assigned to work election day?
6. How do I vote if I am not working at my voting "home" precinct?
7. What should Election Officials expect on election day?
8. What is the dress code for Election Officials?

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1. How do I register to vote?
2. How do I update my current voter registration?
3. How do I vote absentee/early?
4. Is a witness signature needed when voting by mail?
5. How do I track my absentee (vote by mail) ballot?
6. Where do I go to vote on election day?
7. What type of voting equipment is used in Chesterfield County?
8. Where can I find voter registration statistics?
9. What are the regulations for limited duration campaign signs in Chesterfield County?
10. How do I file to become a candidate?
11. How do I request for my rights to be restored if I am a convicted felon?
12. What is a provisional ballot?
13. Who is my Legislator?

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1. How do I bond out someone?
2. Where do I go to pick up someone being released from jail?

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1. What departments are housed in the Chesterfield County Main Courthouse?
2. What departments are housed in the Chesterfield County Juvenile and Domestic Courthouse?
3. How do attorneys receive an access card?
4. How do I contact Chesterfield-Colonial Heights Community Corrections?
5. What if I have a jail question that isn't covered on this list?

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1. How are Court fines paid?

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1. How do I file a criminal complaint?
2. What happens when a person is taken into custody at the courthouse?

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1. How do I apply to become a Chesterfield County Deputy Sheriff?
2. What is the difference between the Sheriff's Office and the Police Department?

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1. How do I have fingerprints taken for employment purposes?
2. How do I have sex offender fingerprints taken?

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1. How do I get general information regarding inmates at the jail?
2. How do I get information regarding inmate incarceration, inmate's number, current charges, court dates, bond amounts, sentence information, transfer information and / or inmate programs?
3. How do I correspond with an inmate?
4. How do I submit money for inmate accounts (for inmate to order in canteen)?
5. Can family or a friend submit money for an inmate to order canteen?
6. What items are accepted at the jail?
7. When is visitation?
8. Are out-of-town visits allowed?
9. How do I call an inmate?
10. Can messages be gotten to inmates?

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1. How do I contact the Juvenile Detention Center?
2. Where do I file paperwork regarding motions to amend or the completion of community service?
3. How do I file paperwork for custody, support, protective order or speak with a senior advocate?

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1. How do I obtain a marriage license, concealed weapons permit or documents related to property?
2. How do I obtain a business license?

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1. How do I retrieve property confiscated from an inmate subsequent to arrest?
2. How do I have a vehicle towed / impounded?
3. How do I retrieve property that is in the possession of the Chesterfield County Jail?

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1. How do I have an outstanding civil paper served on me?
2. Where do I go if I have an outstanding warrant?
3. How do I file a Warrant in Debt?
4. How do I get information about the service of legal process?

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1. What Employment Services do you offer?
2. How do I apply for benefits?
3. What is the EBT customer service number?
4. How can I get a new Medicaid card number?
5. How can I renew my Medicaid case?

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1. What services are offered if I am approved?
2. What if I need help with finding a provider?
3. What happens if my Medicaid is terminated?

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1. What is advanced metering and how do advanced water meters work?
2. Why is the department upgrading to advanced metering and what are the benefits of advanced water meters? Are there any environmental benefits?
3. Is there a fee or application process necessary to upgrade my meter?
4. Can I keep my current water meter?
5. When will I receive the new advanced meter and how will I be notified of the installation? Can I make an appointment for the meter upgrade?
6. How is the advance meter installation done? Do I need to be home when they install the new meter? Will you need to enter my house to make this exchange?
7. Is the advanced meter reading accurate?
8. Will there be any differences in the delivery or quality of water after the meter upgrade? Will I see any changes to the amount I usually pay for my water/wastewater service?
9. Is my advanced meter reading secure? Can my advanced meter reading be confused with my neighbor’s reading?
10. Does the radio frequency signal pose any health concerns? Will the radio frequency interfere with my television, computer, cordless phone, garage door, pacemaker or other electronic devices?
11. What if I have questions about the last meter read before the meter upgrade?

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1. Is my tap water tested?
2. Why does my tap water taste like chlorine?
3. What is the pH of my water?
4. What is the hardness of my water?
5. What is the pinkish residue on my bathroom fixtures?
6. Why does my water look cloudy or white?
7. The aerators on our faucets are clogged with white particles. What is it?
8. Why does the water in my bathroom sink smell like rotten eggs?

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1. What is lead?
2. What is its history in water plumbing?
3. Do the mains and service lines in Chesterfield County contain lead?
4. Why is lead a health risk?
5. How do I know whether my drinking water contains lead?
6. How does lead get into drinking water?
7. How much lead in water is too much?
8. What can I do to reduce or eliminate lead from my drinking water?
9. Are there special steps I should take to protect my developing baby, infant or young children?
10. Is it safe to shower in water that contains lead?
11. What does Chesterfield County Utilities do to protect my household from lead?
12. I’m in a new house, am I at risk?
13. Do all home filters and other water treatment devices remove lead?
14. Can my pets drink water with lead?
15. Is water the only source of lead in homes and businesses?

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1. Why does my drinking water have an earthy taste and odor?
2. What is Geosmin and MIB?
3. What are the effects of Geosmin and MIB?
4. What causes increased levels of Geosmin and MIB?
5. What can be done about Geosmin and MIB?
6. Is the water safe to drink?
7. What is being done to address the issue?
8. If a taste and odor issue occurs, how long until the issue is resolved?
9. What can I do to improve the taste and odor of the water?
10. Who do I contact if I have questions or concerns about my water?