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1. When will the monthly file be posted on this site?
2. Have you taken steps to protect citizens, business partners and employee’s private information?
3. Can I find any vendor that does business with Chesterfield County?
4. How are disbursements made through procurement cards shown?
5. Why do I sometimes see the same check number multiple times?
6. Can I view requirements contracts between the county and a vendor?

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1. Do you offer flights out of the Richmond Executive-Chesterfield County Airport?
2. What are the hours of operation for your FBO?
3. What are your current fuel prices? Can I purchase motor gasoline (mogas)?
4. Do you offer flying lessons? Are discovery flights available?
5. Do you have rental cars on site?
6. Do you have a restaurant?

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1. Who is eligible for services at the Center of Risk Reduction (CORR)?
2. What is the duration of services offered to clients at the Center of Risk Reduction (CORR)?
3. What services are provided at Center of Risk Reduction (CORR)?
4. How does an individual receive services from the Center of Risk Reduction (CORR)?

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1. Are there different types of Protective Orders?
2. What is the difference between Anger Management and Batterer's Intervention Program?
3. What types of safety measures are in place for victims?

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1. Who is eligible for services at the Dual Treatment Track (DTT)?
2. What charges/convictions make an individual ineligible?
3. What is the duration of services offered to clients at the Dual Treatment Track (DTT)?
4. What services are provided at the Dual Treatment Track (DTT)?
5. How can an individual be evaluated for Dual Treatment Track (DTT)?

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1. How are clients placed on local probation supervision and referred to Community Corrections Services (CCS)?
2. What services are available through CCS?
3. Who is eligible for referral to CCS?
4. How long is an individual generally on probation supervision?
5. Does an individual pay a fee for participation in the Local Probation Supervision Program?
6. What are the responsibilities of the client while under Local Probation Supervision?
7. What is the non-compliance or violation process?

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1. What is Pretrial Services?
2. When should I report?
3. How long will my first appointment be?
4. What happens if I miss a drug test or an appointment?

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1. What does the Community Criminal Justice Board (CCJB) do?
2. Who is on the board?
3. When are the CCJB meetings?
4. Is the meeting public?

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1. What is domestic violence?
2. What is a safety plan?
3. What is a protective order?
4. Can a member of the Chesterfield Domestic and Sexual Violence Resource Center speak to my organization?
5. Why do victims stay?
6. Can an abuser change?
7. Are the Chesterfield Domestic and Sexual Violence Resource Center and the Chesterfield Domestic Violence Task Force, Inc. the same organization?
8. What is the difference between the Chesterfield Domestic and Sexual Violence Resource Center and the Chesterfield Victim/Witness Assistance?
9. Does the Domestic and Sexual Violence Resource Center accept financial donations?

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1. Who is eligible for Drug Court services?
2. What can Drug Court do for me?
3. What is required of me in Drug Court?
4. How long does Drug Court last?
5. How do I enter Drug Court?
6. Can I attend a session of Drug Court?

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1. Will my name be protected if I choose to provide it?
2. As a county or school employee, what about retaliation if I file this report?
3. Are all complaints investigated?
4. How can I report fraud, waste and abuse?

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1. I do not like the way the Court decided my case. What are my options?
2. I filed a petition or motion with the Court, and I did not appear for my hearing. The case was dismissed. What are my options?

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1. I would like a Guardian Ad Litem to be appointed for my child. What do I do?

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1. I went online to view case information for the J&DR Court, and I cannot find it. How do I find out about J&DR cases?
2. I need a copy of my court order. What do I do?

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1. I called to find out information about my case or my child’s case, and I couldn't receive the information I wanted. What do I do?
2. How do I submit a complaint about the way I was treated in the Clerk’s Office or in court?
3. I have a question, and the Clerk’s Office told me they cannot give me “legal advice.” What can I do?
4. I received a copy of my court order, and information is incorrect. What can I do?
5. I filed a petition or motion with the Court, and I did not appear for my hearing. The case was dismissed. What are my options?

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1. My case it set for a day that I cannot appear. How do I get the matter continued to a new date?
2. I received a summons for court but my situation cannot wait that long. What do I do to have the matter expedited on the Court’s docket?

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1. How do I file for custody, visitation, or support?
2. My child’s parent is not paying child support as they were ordered to. What do I do?
3. I received a summons for court, but my situation cannot wait that long. What do I do to have the matter expedited on the Court’s docket?
4. I would like a Guardian Ad Litem to be appointed for my child. What do I do?
5. I filed or custody, visitation, or child support. Now what?
6. How do I request a foreign language interpreter?
7. I do not like the way the Court decided my case. What are my options?
8. I filed a petition or motion with the Court, and I did not appear for my hearing. The case was dismissed. What are my options?
9. I need a copy of my court order. What do I do?
10. How do I notify the Court of a change to my address?
11. I need to have a party served in a different city/county in Virginia. What do I do?
12. I need to have a party served in a different state. What do I do?
13. I need to have a party served in a different country. What do I do?
14. Can I have a party served by a private process server?
15. I am the respondent in a child support case and I have a new job. How do I get the employer changed on my current Income Deduction Order?
16. The non-custodial parent has a new job. How do I, the custodial parent, get the employer changed on the current Income Deduction Order?
17. I’d like the non-custodial parent to pay me via Income Deduction Order. How can I arrange that?

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1. I received a summons for court, but my situation cannot wait that long. What do I do to have the matter expedited on the Court’s docket?

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1. I received a bill from the Court. How do I get more information regarding this bill?
2. I received a bill for payment of my child’s Guardian Ad Litem, and I don’t understand why I’m responsible to pay it. What's going on?

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1. I need to have a party served in a different city/county in Virginia. What do I do?
2. I need to have a party served in a different state. What do I do?
3. I need to have a party served in a different country. What do I do?
4. Can I have a party served by a private process server?

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1. It’s snowing; how do I find out if the Court is closed?

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1. As a parent or guardian, how can I find out if a juvenile has been detained?
2. If my child has just been brought to the Juvenile Detention Home by the police, when and where will the detention hearing be held?
3. Where is the Chesterfield Juvenile and Domestic Relations Court located?
4. Can I bond out my child?

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1. Are juveniles allowed to send and receive mail?
2. How should I address mail to a juvenile?
3. Will my child be attending school while in detention?
4. Does the Detention Home offer religious services?

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1. I have a child who is out of control and will not listen. What can I do?
2. Can I bring my child to the Detention Home and admit him or her to teach them a lesson or schedule a tour of the Detention Home?
3. How do I get information about services for my juvenile?

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1. What time will my son or daughter return to detention from court?
2. How long does the release process take? What do I need to bring?
3. In court, the judge stated that my child was eligible for “HIP” or “Electronic Monitoring." What does that mean?
4. If my child was sentenced to a set number of days in detention, when will they be released?

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1. My child is court-ordered to spend weekends in detention. What is the drop-off and pick-up procedure?
2. My child is court-ordered to the Weekend Work Program. What is the drop-off and pick-up procedure?

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1. How do we know when a student is a resident of the Chesterfield Detention Home?
2. Once notified, what do we need to do?
3. What is the best way to get that information to you?
4. What does the school day look like at the Detention Home School?
5. Do any students from the Detention Center attend their home school while detained?
6. Can home school teachers contact the detention home teachers?
7. What if a student is taking an on-line course?
8. Can a student take continue with an AP course when in Detention?
9. Is G.E.D. offered at the Detention Home School?
10. Do students take SOLs while in the Detention Home?
11. When a child is released from the Chesterfield Detention Home, are we notified?
12. What do we do with the grades that we receive?
13. Sometimes we send work and the student is back in school the next day. This is a lot of work. Why does this happen?
14. You send end of the year grades to us for students who are still in the Detention facility. What should we do with those grades?

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1. What does the school day look like at the Detention Home School?
2. Do any students from the Detention Center attend their home school while detained?
3. What if a student is taking an on-line course?
4. Can a student take continue with an AP course when in Detention?
5. Is G.E.D. offered at the Detention Home School?
6. Do students take SOLs while in the Detention Home?

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1. I want to file for custody, visitation and support. What do I need to bring?
2. Is there a cost to file for custody, visitation and support?
3. I already have a custody, visitation and/ or support order from the Chesterfield Juvenile and Domestic Relations Court but I want to change it, what do I do?
4. I just moved to Chesterfield and have a custody, visitation and/or support order from another jurisdiction and I want to change the order, what do I do?
5. How do I get a protective order?

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1. My child is not listening to me and I want my child to go in front of a judge, what do I do?
2. There is a child in my neighborhood who I know vandalized my property, what do I do?
3. I think this young person who is hanging out with my child is on probation, how can I find out?
4. My child just needs a couple of days in the detention home to teach him or her a lesson, what do I do?
5. My child went to court and the judge said there was "evidence sufficient" to find my child guilty, what does that mean?
6. How do I know my child is on probation?
7. My child is on probation and did not come home at curfew, do I call the police?

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1. Are handicapped-accessible vehicles available?
2. Is assistance available to help passengers?
3. Are portable oxygen tanks permitted?
4. Are service animals permitted?
5. Are safety belts required?
6. Is service affected during inclement weather?

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1. What is the minimum age to participate in Chesterfield Parks and Recreation Archery programs?
2. Do I need my own equipment?
3. Does Chesterfield County have a public archery range?
4. Where is the instructional range at Rockwood Park?
5. My child took archery at a summer camp. Does that count as the prerequisite Intro for Star Shooters?
6. Does the Chesterfield County Intro to Archery Class count as the prerequisite for Star Shooters?
7. How does my child enroll in Junior Olympic Archery Development (JOAD)?
8. Are there any classes for adults?
9. Do you offer birthday parties or private group lessons?
10. Do you offer private individual lessons?
11. I need to cancel my registration for an archery class. How do I do so?

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1. Who establishes the tax rate and what is the tax rate?
2. How are real estate taxes calculated?
3. What is the effective date of annual assessments?
4. How do I know if my property assessment has changed?
5. Will home maintenance increase the assessment?
6. How does fire damage, storm damage, demolition, etc., affect a property's assessment?
7. How can my assessment increase or decrease even when there have been no changes made to the property?
8. Are properties reassessed every year?
9. How is the assessed value determined?
10. What is meant by the term "assessment ratio"?
11. What is the required ratio of assessed value to fair market value?
12. How do I access property assessments and record information?
13. What should a property owner do if they disagree with their assessment?
14. Is the commercial tax rate the same as residential?

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1. What is advanced metering and how do advanced water meters work?
2. Why is the department upgrading to advanced metering and what are the benefits of advanced water meters? Are there any environmental benefits?
3. Is there a fee or application process necessary to upgrade my meter?
4. Can I keep my current water meter?
5. When will I receive the new advanced meter and how will I be notified of the installation? Can I make an appointment for the meter upgrade?
6. How is the advance meter installation done? Do I need to be home when they install the new meter? Will you need to enter my house to make this exchange?
7. Is the advanced meter reading accurate?
8. Will there be any differences in the delivery or quality of water after the meter upgrade? Will I see any changes to the amount I usually pay for my water/wastewater service?
9. Is my advanced meter reading secure? Can my advanced meter reading be confused with my neighbor’s reading?
10. Does the radio frequency signal pose any health concerns? Will the radio frequency interfere with my television, computer, cordless phone, garage door, pacemaker or other electronic devices?
11. What if I have questions about the last meter read before the meter upgrade?

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1. Is my tap water tested?
2. Why does my tap water taste like chlorine?
3. What is the pH of my water?
4. What is the hardness of my water?
5. What is the pinkish residue on my bathroom fixtures?
6. Why does my water look cloudy or white?
7. The aerators on our faucets are clogged with white particles. What is it?
8. Why does the water in my bathroom sink smell like rotten eggs?

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1. What is lead?
2. What is its history in water plumbing?
3. Do the mains and service lines in Chesterfield County contain lead?
4. Why is lead a health risk?
5. How do I know whether my drinking water contains lead?
6. How does lead get into drinking water?
7. How much lead in water is too much?
8. What can I do to reduce or eliminate lead from my drinking water?
9. Are there special steps I should take to protect my developing baby, infant or young children?
10. Is it safe to shower in water that contains lead?
11. What does Chesterfield County Utilities do to protect my household from lead?
12. I’m in a new house, am I at risk?
13. Do all home filters and other water treatment devices remove lead?
14. Can my pets drink water with lead?
15. Is water the only source of lead in homes and businesses?

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1. Why does my drinking water have an earthy taste and odor?
2. What is Geosmin and MIB?
3. What are the effects of Geosmin and MIB?
4. What causes increased levels of Geosmin and MIB?
5. What can be done about Geosmin and MIB?
6. Is the water safe to drink?
7. What is being done to address the issue?
8. If a taste and odor issue occurs, how long until the issue is resolved?
9. What can I do to improve the taste and odor of the water?
10. Who do I contact if I have questions or concerns about my water?