Show All Answers
Files will be posted by the 20th of the month for payments made the previous month. For example, payments made in October will be posted by Nov. 20. To ask questions or request more information, please email the Accounting Department.
Yes, certain state and federal laws require that some types of information be protected. This includes medical related information under the Health Insurance Portability and Accountability Act (HIPAA) and exclusions identified through the Freedom of Information Act (FOIA). Good business practice also protects private and confidential information of citizens and business partners, information related to pending legal matters and information that could jeopardize public safety enforcement. To ask questions or request more information, please email the Accounting Department.
Generally, yes. If you can’t find a vendor there could be several reasons. If the nature of the vendor or of the County’s business with that vendor is protected under state or federal laws or is considered private or confidential, that vendor will not be shown in these files. If the vendor has provided goods or services to the County but has not yet received payment for those goods or services, then the vendor will not appear on the files. Information about payments to employee benefit providers is available upon request. Payments to a vendor on behalf of Chesterfield County Public Schools (CCPS) can be found on the CCPS website. To ask questions or request more information, please email the Accounting Department.
Payments made for purchases against a procurement card prior to March 2018 will be shown as payment to Bank of America. After March 2018, payments will show the actual vendor. To ask questions or request more information, please email the Accounting Department.
The information shown is being displayed at the department and account code level. If a single payment is made for either multiple departments or multiple accounts the check number will be displayed numerous times. To ask questions or request more information, please email the Accounting Department.
Yes. Visit the Procurement Department’s page where you can view contracts, and their associated solicitations, that the county has established with vendors through a competitive procurement process. Only repetitive type purchases utilize requirements contracts. One time purchases of goods, services and construction are not included in this listing. To ask questions or request more information, please email the Accounting Department.
We do not offer scheduled service (i.e. airlines). We do offer charter and private services. Visit Dominion Aviation or call 804-271-7793 for more information.
Dominion Aviation - 804-271-7793
Current Fuel PricesDominion Aviation provides fuel service. - Please contact them directly for detailed information - 804-271-7793.
Motor Gasoline (Mogas)We do not offer motor gasoline (mogas) for sale.
Flight training and discovery flights are both offered by our fixed-based operator (FBO) - Dominion Aviation. Please contact them directly for additional information - 804-271-7793.
Yes. Rental cars are provided by Dominion Aviation. Please contact them directly for additional information - 804-271-7793.
Yes, King’s Korner Restaurant is located in the airport terminal building.
Potential clients who are the following may be eligible:
CORR services are self-paced. Core curriculum takes a minimum of four months to complete.
Treatment groups are two to three days a week, with frequent drug testing. In addition, there is a day track and night track of the program.
Potential clients can be referred to CORR from:
The types of orders are:
For more information, see Protective Orders.
The Anger Management class is a psycho-educational group suited for first-time offenders who do not have a violent criminal history, situations involving intimate partners or patterns of ongoing abuse. Class details include:
The Anger Management Program is for offenders who experience frequent problems with communication, easily angered, agitated, and frustrated resulting in violent behaviors. Class details include:
The Batterer's Intervention Program is a state certified program for abuser who use violence as a means to obtain power and control over another individual. Class details include:
Individuals who are incarcerated, of pre-trial status, with a major mental illness and substance abuse disorder are eligible. Participants must have verifiable housing and transportation.
Individuals are excluded based on a prior record of pending charges of the following:
services are self-paced. Core curriculum takes a minimum of nine months to complete.
Participants are required to attend the following:
Referrals can be made through the court, attorney, family members, or self-referrals. Ten business days are required to complete an evaluation.
By Judges in the General District / Circuit Courts in Chesterfield and Colonial Heights as a sentencing option, and an alternative to incarceration.
Available services to the court are:
Offenders who are 18 years old, or considered an adult at the time of conviction, of a misdemeanor or a non-violent felony for which the court may impose a jail sentence (in accordance with Virginia Code 19.2-303.3).
Yes, all offenders under local probation supervision will be charged a one-time fee of $150, unless waived for cause.
The main conditions are as follows:
Pretrial supervision is a condition of your bail, ordered by a judicial officer. If ordered, you will be:
Since Pretrial Services is a condition of your bail, the court is notified of your situation.
The CCJB proactively addresses criminal justice issues in the communities of Chesterfield County and the City of Colonial Heights. The impact over the years has been significant as the board moves toward a more coordinated and responsive criminal justice system.
Membership on the Community Criminal Justice Board shall consist of:
The meetings details:
The meetings are open to the public. Please call Chesterfield Community Corrections at 804-318-8220 for any further questions.
Domestic violence is a pattern of abusive behaviors, used by one individual intended to exert power and control over another individual, in the context of an intimate relationship. Learn more about domestic violence.
A safety plan is a personalized, practical strategy to assist an individual in avoiding dangerous situations, yet prepare an individual to knowing how to best react if dangerous situations occur. Plans can be developed for individuals remaining in abusive relationships, or ending the relationship. Learn more about how to safety plan.
A protective order is a document issued by a magistrate or a court to help you protect yourself, your children and other family or household members from someone who is hurting you or causing you fear. Learn more about protective orders.
The Chesterfield Domestic and Sexual Violence Resource Center provides the following support to the County and the community at large:
Please contact the Resource Center with questions.
In addition to the fear many victims of abuse experience, abusive relationships are often complicated. Read more about why victims stay.
While all individuals can change, they should want the change to occur. An unwilling or uninterested individual cannot be forced to change. Change must be intrinsic, and can be difficult as behaviors are learned. Learn more about abusers.
No. Although the Chesterfield Domestic and Sexual Violence Resource Center provides oversight of the Chesterfield Domestic Violence Task Force, Inc., they are separate entities.
The Chesterfield Domestic Violence Task Force, Inc. is a 501c3 non-profit organization, comprised of agencies and concerned citizens dedicated to providing leadership in preventing and responding to domestic violence in our community. Please contact the Chesterfield Domestic Violence Task Force, Inc. with questions.
Chesterfield Victim/Witness is available to assist all types of victims and witnesses of crime, who are involved in the criminal justice process. The Chesterfield Domestic and Sexual Violence Resource Center assists victims of domestic and/or sexual violence, and stalking, whether they are involved in the criminal justice process or not. Both offices work closely to provide comprehensive services to victims of violence. View more information about the services we offer.
Yes, the Domestic and Sexual Violence Resource Center accepts financial donations. Checks should be payable to “Treasurer Chesterfield County”, with “CCS - DSVRC” indicated on the memo line. Please mail donations to:CCS - DSVRCP.O. Box 40Chesterfield, VA 23832
Participating in Drug Court is not just about staying clean, it is about getting your life back together. Being successful in drug court means you have an opportunity to:
To be successful in Drug Court, you must invest in yourself. Staff are available to assist you in navigating responsibilities that include:
As designed, Drug Court is 12 months. The process is as follows:
Step 1The first step to being considered for Drug Court is review by the Commonwealth’s Attorney’s Office. Defense attorneys seeking additional information or request for case review may contact:
Step 2The potential candidate will be interviewed/assessed by the Drug Court probation officer to determine appropriateness for the program. Upon completion of the assessment, the probation officer will advise the Commonwealth’s attorney and defense attorney of acceptance/non-acceptance.
Step 3If accepted, a date to plead into the program will be set. If not accepted, the charge will continue to proceed through the traditional court process.
We encourage individuals who are interested in learning more about Drug Court to attend a session.
Drug Court is held each Wednesday from 8:30 a.m. to approximately 9:30 a.m. at:
Chesterfield Circuit Court9500 Courthouse RoadChesterfield, VA 23832
To schedule a visit, please contact the Drug Court administrator, Melanie Meadows, by phone at 804-717-6801 or by email.
The information provided will be kept confidential and privileged; however, your identity may have to be disclosed in the case of a law enforcement request or by order of subpoena. You may remain anonymous if you wish. Please note that sending personal information by fax or email is not a confidential or secure means of transmission.
It is a violation of the fraud policy for any individual to be discriminated against for reporting fraud, waste and abuse or for cooperating, giving testimony, or participating in an audit investigation, proceeding, or hearing. False or vindictive allegations are also violations of the fraud policy and should not be made.
The Internal Audit Department takes all legitimate reports of fraud, waste and abuse seriously and will make every effort to properly investigate issues. You can assist us in our investigation by providing as much documentation or data as possible.
The ability to respond to your report depends on the accuracy and completeness of the information you provide. The best and easiest way to report your concerns is to call the hotline at 804-318-8000 during business hours. Staff will confidentially document your concern for you and make sure all the important details are included; however, there may be rare occasions when staff is unavailable and voicemail is activated. You may use the voicemail to state your allegation or call back and speak with an operator at a later time.
Please email the Clerk of Court to request sign language interpreter or another listening assistive device.
Please email the Clerk of Court for information regarding ADA Accommodations.
You will need to mail or fax the DC-437 form (PDF) to change your address.
All final orders of the J&DR District Court may be appealed within 10 days of final judgment. The best way to note your appeal is in person. If you cannot note your appeal in person, please call the Clerk’s Office to be directed to the appropriate appeal form to use to note your appeal, and you may fax it in.
Our office is open Monday-Friday, 8 a.m. - 4 p.m. Our phone number is 804-748-1379 and our fax number is 804-717-6043.
If the tenth day falls on a holiday or a date the court is otherwise closed, the appeal would be due the next day the court is open. The court will not calculate the date the appeal is due.
If it has been more than 10 days and you have missed your appeal period, you may wish to file a Motion to Reopen/Rehear (Form DC-368 (PDF) /Instructions (PDF)). In criminal cases, a Motion to Reopen must be filed within 60 days. In civil cases, a Motion to Rehear must be filed within 30 days.
Please read the law regarding Motions to Reopen/Rehear:
You do not need to have missed the appeal window in order to file a Motion to Reopen/Rehear.
You may wish to file a Motion to Reopen/Rehear (Form DC-368/Instructions). In criminal cases, a Motion to Reopen must be filed within 60 days. In civil cases, a Motion to Rehear must be filed within 30 days.
If the Court does not grant your Motion to Rehear, you may need to file anew.
Please use the Court’s generic Motion Form to request a Guardian Ad Litem. Please make sure you articulate the reasons why the child’s best interests would not be adequately represented without the appointment of a Guardian Ad Litem.
Due to the confidential nature of juvenile cases, J&DR District Court data is not posted online. At present, there is no searchable database for information about adult cases in the J&DR District Courts like there are for General District or Circuit Court cases.
Please read Virginia Code § 16.1-305 regarding confidentiality of juvenile court cases. Call the Clerk’s Office for information about a case 804-748-1379.
Please fax a picture of your photo ID along with a written request specifically indicating which court records you need a copy of. Our fax number is 804-717-6043.
Please refer to Virginia Code § 16.1-305 regarding the confidentiality of juvenile case records. The Clerk’s Office cannot give out certain information over the phone without being certain of your identity. In many circumstances, we would like to be able to help you, but due to strict confidentiality laws, we must be extremely careful.
Please email the Clerk of Court if you have questions about the confidentiality of court records, or if you have a complaint regarding the Clerk’s Office.
Please email the Clerk of Court if you have a complaint about the Clerk’s Office or the court.
While we can provide answers to procedural questions, court staff are unable to provide legal advice. You may need to seek the advice of a lawyer.
Email the Clerk of Court.
You may wish to file a Motion to Reopen/Rehear (Form DC-368 (PDF)/Instructions (PDF)). In criminal cases, a Motion to Reopen must be filed within 60 days. In civil cases, a Motion to Rehear must be filed within 30 days.
Please see the Court’s Continuance Policy and Continuance Request Form (PDF).
Please file a Request for Expedited Hearing (PDF).
Please make sure you articulate the exact reasons your case should be set ahead of everyone else.
Please note: while the Court understands that sensitive matters such as child custody, visitation, and child support are extremely emergent to each individual’s family, we cannot possibly grant every emergency hearing request.
Please limit requests to those of a truly emergent nature where someone’s life, physical, or emotional well-being are in danger.
Please see the Court’s website for detailed information regarding custody, visitation and child support.
Please see the Court’s website for detailed information regarding filing a Show Cause.
Please see the Court’s brochure (PDF) for more information.
Please fill out the Foreign Language Request form (PDF) to request an interpreter.
If it has been more than 10 days and you have missed your appeal period, you may wish to file a Motion to Reopen/Rehear (Form DC-368 (PDF)/Instructions (PDF)). In criminal cases, a Motion to Reopen must be filed within 60 days. In civil cases, a Motion to Rehear must be filed within 30 days.
Please fill out a copy request form and fax it to 804-717.6043.
The Court will mail notice to the Sheriff’s Office serving court papers for the jurisdiction wherein the other party resides. You will not need to do anything other than provide us the correct Virginia address.
The Court does not arrange for service out of state; however, we do send notice to the opposing party via certified mail. If you would like to arrange for an out of state Sheriff’s Office or constable to serve the opposing party, you will need to arrange for service and provide payment that the Clerk’s Office will then send out of state.
First, you must provide the correct foreign mailing address. The Court will send (via registered mail), notice to the other party.
Yes, however, you will have to find a private process server yourself and arrange payment directly with them. Please notify the Clerk’s Office as soon as possible that you want a private process server to handle service and we will let you know when it will be ready. The Court will prepare the notice and your private process server can pick it up at the Clerk’s Office.
You will need to fill out the Respondent’s Request for Income Deduction Order (DC-615) (PDF).
Request for Income Deduction Page
If you have a current Income Deduction Order in place and need to change the employer’s information, please fill out the Notice and Motion for Proposed Income Deduction Order (DC-617) (PDF).
You will need to fill out the appropriate court forms. (Income Deduction Orders)
Please contact the Judges’ Assistant, Jill Bryant, at 804-751-4115 or by email.
Please contact the Court’s Accountant, Trish Black, at 804-751-4783 or by email.
Under the Appropriations Act of 2002, parents are responsible for paying the costs of court-ordered Guardians Ad Litem for children, if so ordered by the Court.
Please see Virginia Code § 16.1-266. [law changing 7/1/18 - will codify the Appropriations Act]
The Court does not arrange for service out of state; however, we do send notice to the opposing party via certified mail. If you would like to arrange for an out of state Sheriff’s Office or constable to serve the opposing party, you will need to follow these steps:
Find out which non-Virginia sheriff’s office or local constable serves civil process in the jurisdiction where the non-Virginia resident lives
Call their civil process division and find out how much it costs for out-of-state service
Provide the address of the non-Virginia party and the address of the non-Virginia sheriff’s office/constable to the Clerk’s Office
Provide a money order or certified check made payable to the non-Virginia’s sheriff’s office/constable to the Clerk’s Office to be sent with the notice
Provide all of this information at least 30 days before your hearing; information provided less than 30 days may result in the non-Virginia party not being notified
First, you must provide the correct foreign mailing address. The Court will send (via registered mail), notice to the other party.
Please check all media outlets (Local CBS, ABC, and NBC). You can also follow the Court on Twitter@ChesterfieldJDR to find out about all weather- and emergency-related closings. In the event court has a delayed opening, all morning dockets are cancelled and will be continued.
Please fill out the Motion to Withdraw and fax it to 804-717.6043.
During the intake process of a juvenile, a staff member will call to notify you of your child’s placement in detention. We will address any questions you may have at that time and you will be given an opportunity to speak briefly with your child.
Detention hearings are held at the Chesterfield Juvenile and Domestic Relations Court. Usually, detention hearings are held at 10 a.m. on the next business day after a juvenile has been brought to the Juvenile Detention Home. The Code of Virginia specifies that a juvenile is entitled to a detention hearing within 72 hours of arrest.
The court is located at:7000 Lucy Corr BoulevardChesterfield, VA 23832Phone: 804-748-1379
Contact the Juvenile and Domestic Relations Court Clerk’s Office, Monday through Friday from 8 a.m. to 4 p.m. by calling 804-748-1379. During non-court working hours, call the magistrate at 804-748-1410.
Use the following address:9600 Krause RoadChesterfield, VA 23832
Yes. State law requires that juveniles attend school while in detention, even if the youth has graduated or has received a G.E.D.
For more information, please see Education Services.
Yes. Religious activities are offered regularly and participation is strictly voluntary. Parents or an assigned probation officer may make special arrangements during business hours for individual religious counseling.
For more information, please call 804-748-1460 and ask to speak with an administrator.
If your child is defiant and out of control, call Mental Health Support Services at 804-768-7204. Parents with challenges may also wish to contact Prevention Services for a consultation at 804-768-7800.
No. All youths are placed in detention by court order. The Juvenile Detention Home does not have any type of “scared straight” program. While popularized in the media, research and evidence suggests that such programs tend to have the opposite effect on a youth.
For resources please contact Mental Health Support Services at 804-768-7204 or Prevention Services at 804-768-7800.
Call the Chesterfield Department of Youth and Family Services at 804-796-7100.
We are unable to determine what time youth will return from court because they are transported as a group by the Chesterfield County Sheriff’s Department. If your child is being released from court we recommend you call the Juvenile Detention Home at 804-748-1460 and leave a phone number where you can be contacted. Once your child returns from court and we have all necessary paperwork, we will call you.
The release process is not lengthy. Please bring a valid, government-issued photo ID with you when you come to pick up your child. There is no need to bring a change of clothes. Your child will change into the clothes they wore when first arriving at detention. There will be a few forms to sign before your child is released. To protect the confidentiality of other residents, no cell phones will be permitted in the intake vestibule/intake area. Additionally, only children 12 years old and younger will be permitted in the intake vestibule/intake area with a parent/guardian.
The Home Incarceration Program (HIP) is an alternative to secure detention and includes Outreach and Electronic Monitoring. All juveniles referred by the court must be screened for eligibility by a Home Incarceration Officer. If your child is found to be eligible for HIP, the Home Incarceration Officer will meet with you and your child to discuss program requirements.
For more information, please see Alternative Programs.
A youth who was sentenced by the court to a set number of days in detention may be released after those days at the time they were admitted to the Juvenile Detention Home once they returned from court. For example, a juvenile who was sentenced to three days in detention and returned to the Juvenile Detention Home from court on Monday at 3:15 p.m. could be released on Thursday at 3:15 p.m.
Your child must arrive at the detention home after 6 p.m. on the Friday of the weekend his or her detention starts. The child can then be picked up at the same time on Sunday as he or she arrived on Friday. For example, a child dropped off at 7:15 p.m. on Friday can be picked up at 7:15 on Sunday.
If your child has been court ordered to the Weekend Work Program, you must first sign him or her up by meeting with the Program Coordinator at the Detention Home. After your child has been accepted into the Weekend Work Program, he or she may be dropped off between 8:15 and 8:30 a.m. in the big parking lot on the side of the building (near the picnic tables). Pick-up is at 3:30 p.m. same day, same location.
School counseling offices are notified within two days of a student’s entry into the detention home school. There are times when students are placed in the detention home, but do not attend school (either they refuse or they have been restricted to their room by detention staff). You will not be notified until the student attends school.
For expediency purposes, it is best to fax the records to us at 804-717-6454. If not possible, please send them to the Detention Center via the Chesterfield pony mail at the following address:Chesterfield County Juvenile Detention Home9600 Krause RoadChesterfield, VA 23832
For those outside of Chesterfield County, please use U.S. mail. Teacher work can be emailed, ponied or faxed.
School starts at 8 a.m. and ends at 2:45 p.m. (with a 30 minute lunch). We have a 7-period day, with classes lasting 50 to 55 minutes each. In addition to the core academic subjects, all students take Personal Finance and Economics, H/PE, Reading and Music.
Some students, who are in the Post Dispositional program and have earned a certain level, may attend their home school during the day. This is a rarity but does happen on occasion.
Yes. We encourage this. Conversely, detention home teachers might contact the home school teachers if they need information or clarification. We are all in this together!
Students are able to work on-line here at the facility.
Unfortunately, no. We do not have teachers certified as AP teachers.
Yes, and we can conduct official G.E.D. testing here as well.
Please note that:
Yes. The fees are paid to the Juvenile and Domestic Relations Court Clerk's Office. Their phone number is 804-748-1379. The associated fees are:
Please Note: The Court Services Unit does not collect the money.
You can contact the Chesterfield Juvenile and Domestic Relations Court Clerk's Office and file a "motion to amend" the existing court order:7000 Lucy Corr BoulevardChesterfield, VA 23832Phone: 804-748-1379
The Chesterfield Juvenile and Domestic Relations Court has the authority to issue protective orders to prevent further acts of violence or threats of violence from:
Please be advised: Just because an emergency protective order was issued by the magistrate does not guarantee a petition for a protective order will be issued. If there is probable cause to issue a petition, the intake officer will assist you with the next steps.
A juvenile must first be alleged to have committed a crime and arrested:
Call the police at 804-748-1251. It is always better to have the professionals investigate alleged crimes. The police know what to do and how to navigate the criminal justice process.
You cannot. The Code of Virginia does not allow for the dissemination of information regarding a juvenile's criminal record, court involvement or probation status except in certain specific situations.
Juveniles can only be placed in detention for very specific reasons as stated in the Code of Virginia. Anyone, adult or child, who is at risk of being incarcerated, has certain rights and is allowed legal representation to ensure the initial and continued incarceration is legal and an appropriate result of criminal behavior.
If your child was represented in court by a lawyer, contact that lawyer to get answers to your questions. In general, "evidence sufficient" means there was not a finding of guilt made by the judge but there is enough evidence to find your child guilty. This is often done in an effort to have your child demonstrate good behavior and earn a dismissal of the charge.
The judge will tell you and your child in court. Right after the hearing, you and your child would have signed temporary probation rules. In a few days the assigned probation officer would have called you to set up an appointment to establish the permanent rules and the supervision plan.
Please note: Not everyone who goes to court is on supervised probation.
No. As long as your child is home, call the assigned probation officer and leave him or her a message. The probation officer will call you back to learn the details of the violation. If your child does not come home at all or his or her whereabouts are unknown, call the assigned probation officer and provide the details.
Some of the transportation providers have vehicles that are equipped with lifts or ramps to assist passengers who need to board while using wheelchairs, walkers or other devices. There is no additional charge to ride on these vehicles. Inform the reservations agent of this need when the reservation is made.
Drivers will assist passengers into and out of the vehicle, and will assist with small packages.
Portable oxygen tanks are permitted on the vans. The passenger must be in full control of the tank or be traveling with an aide who can assist with this control.
A service animal, such as a seeing-eye dog, is permitted on the vans. Make sure that the reservation agent is aware that the passenger will have a service animal when making a reservation. Pets are not permitted.
For the safety of all riders, passengers are required to wear seat belts when riding in a van.
During inclement weather, there may be times when the Access On Demand service providers are not operating on a normal schedule. Every effort will be made to provide minimal service interruption for those customers who need life-sustaining services, such as dialysis. Please contact the service provider directly for more information during these periods.
Archers must be 9 years old for Intro Classes and Star Shooters Youth Archery Club.
All archery equipment is provided for Intro classes, Beyond the Basic classes, Star Shooters Club, and Adult Social Shoot. Archers must provide their own equipment for JOAD and Adult Practice. Archers using the Rockwood Park public range will also need their own equipment. We do not rent out equipment for the public range.
Yes, Chesterfield County has a public range at Rockwood Park behind shelter 4. This range is first-come, first-served and archers must bring their own equipment. The instructional range at Rockwood Nature Center and the range located behind Chesterfield Technical Center at Hull Street Road are for Chesterfield County program use only and are not open to the public for general use.
The instructional range is beside Rockwood Nature Center. Do not follow signs to the public range at Rockwood Park; follow signs for the Nature Center.
No. They would need to take either the Star Shooters New Archer Intro or take one of our Intro to Archery classes. The exception is if they were in Camp Red Tail Hawk and took archery with a trained Chesterfield County Archery Instructor. Other summer camps do not teach the same content that we teach during our Intro class.
Yes, if the Intro class is taken within a year before the Star Shooters class for which you are registering.
To be in JOAD, archers must have previously taken two sessions of Star Shooters and bring their own bow, arrows, and hip quiver.
Yes. We offer Adult Intro to Archery, 50 Plus Intro to Archery, Beyond the Basics, Adult Practice and Adult Social Shoot.
Yes. Please contact Ashley Weatherford for more information.
Please contact Ashley Weatherford. Department policy requires that requests for refunds must be made in writing three days prior to the start of the program.
The Chesterfield County Board of Supervisors established the tax rate. The real estate tax rate is established each year after two separate public hearings have been held by the County Board of Supervisors - one hearing on the tax rate and one hearing on the budget. The 2023 tax rate is $.91 per $100 of assessed value.
Real estate taxes are calculated by multiplying the property's assessed value by the current tax rate. For example, if the tax rate is $0.91 per $100 of assessed value and the property is assessed at $100,000, you multiply $100,000 by .0091, which gives you an annual tax of $910.
Annual Real Estate Assessments are effective January 1st of each year.
On or before February 1st of each year, assessment notices are mailed to all property owners. At that time, if a property owner has a question about their assessment, they can contact or visit the Assessor's Office. Staff is available to answer questions about the assessment and will make available information relating to the assessed value.
Generally speaking, no. However, repairs that materially enhance the value of the property or repairs that recapture a loss in value that previously resulted in a lower assessment will most likely result in an increased assessment.
The assessed values of buildings that have been affected by such damages are adjusted through an exoneration procedure. That is, if a house burns down on February 20th, the assessment would be adjusted as of February 20th.
The most frequent cause for a change in property value is a change in the market. A shortage of houses in a desirable neighborhood may send prices soaring, while in a recession, homes may stay on the market for a longer time with some homes actually selling for less than anticipated. In good economic times, inflation alone may cause an increase in property values.
Property assessments are reviewed every year, but assessments are not necessarily changed every year.
Assessed values are based on market activity within a given area or neighborhood. Market activity (sales data) is used to establish fair market value. The fair market value of a property is defined as the price most people would pay for the property on the open market. Generally, the following steps are used in determining a property's fair market value:
The assessment ratio is the relationship between a property's assessed value and the property's selling price. This relationship is expressed as a ratio (a percentage). The assessment ratio is calculated by dividing the property's assessed value by the property's selling price.
For example, if a property is assessed at $95,000 and sold for $100,000, you divide $95,000 by $100,000 and this gives you an assessment ratio of 95%.
The State Code mandates, "... annual assessments... shall be made at 100% of fair market value" This state law was adopted in Chesterfield County effective January 1, 1977. The State Department of Taxation conducts an audit of Chesterfield's assessments annually to monitor the County's assessment to sales ratio.
Property records are available on the Internet and at the Assessor's Office.
Property owners are encouraged to contact the Assessor's Office should they have any questions. Staff are available to discuss the assessment and will make available information relating to the assessed value.
Yes, it is the same in Chesterfield County.
Advanced metering uses two-way communications between the water meter and the Utilities Department. It provides real-time water meter readings to ensure accurate and timely processing within the billing system. Also, customers will have access to their water consumption through the integrated customer portal that will allow them to make informed decisions regarding their water usage.
Advanced water meters are equipped with electronic endpoints that collects and securely transmits meter readings via cellular networks to the secure cloud-based software system used by the Utilities Department. The meters maintain readings in 15-minute intervals and sends that information to the Utilities Department several times a day.
Advanced metering will enhance customer service by providing customers the ability to view their usage information via a customer portal that can be accessed through an app on either a desktop or mobile device (tablet, phone). Customers will be able to view high-resolution water usage data, which will expand opportunities to make informed choices about consumption usage. Concurrently, the advanced metering system will provide the Utilities Department with accurate and timely information for billing, early leak detections for customers and have information about usage readily available for customers.
Advance water meters benefit customers, the Utilities Department and the environment. Customers benefit from improved customer service, reduced estimated reads, access to meter reading information, ability to manage water usage, early notification of leaks and ability to set usage alerts. The Utilities Department will have improved responsiveness to customers and access to timely usage for billing. This project upgrade will help the environment by having fewer trucks on the roadways as the advanced meters will lessen the need to physically visit meters, reducing carbon emissions and fuel consumption. Customer awareness of usage and early water leak detection will also aid Utilities in sustaining the natural resource of water for future generations.
There is no application process or fee necessary to replace an existing meter with the advanced meter.
All Chesterfield water customers will receive an advanced meter. No current meters will be retained.
This will provide customers with the benefits available from the advanced metering system such as improved customer service, reduced estimated reads, access to meter reading information, ability to manage water usage and ability to set usage alerts.
The Utilities Department is planning to start installation of advanced meters in late summer/early fall 2021. The installation process will last over a two to three-year period and will cover our entire customer base.
Our current meter deployment plans do not provide for specific days of when customers will receive a new advanced meter; however, as the project progresses, we will inform customers in advance of when their meters are scheduled to be exchanged. The Utilities Department will send a mailed notification a few weeks prior to the installation.
This meter upgrade does not require an appointment. On the day of the upgrade, the installer will knock on the door before beginning work and will leave a door hanger after completing the work indicating the upgrade occurred that day. In cases where there is an issue with access to the meter, Chesterfield Utilities will call to schedule a time to gain access.
The meter installer will locate your meter box, containing the water meter, on your property. As water meters are located outside of the home in a meter box, meter installers will not need to enter your house to make the exchange.
If there is an issue with access to your water meter, we will make another attempt on a different day or we will call to schedule a time to gain access.
For residential customers, replacing the water meter will require the installer to briefly turn off the water. This allows the installer to remove the old meter and install the new advanced meter. Water service may be interrupted for commercial and industrial customers as well.
When the new advanced meter is installed, the installer will test the meter to ensure that it is operating properly. It is recommended that customers turn-on an outside hose bib or inside faucet for a couple of minutes to flush any air or discolored water that may occur in the service line after the installation.
The advanced meter is tested and certified from the manufacturer before shipping. Also, advanced metering technology has proven to be highly reliable and secure. It improves accuracy mostly because it eliminates the potential for human error in manual meter reading and practically eliminates any need for estimates.
The delivery and quality of water will continue to be the same high-quality water you have come to expect.
Advanced metering technology ensures that customers pay only for the water they use – no more and no less. It is important to understand that as some water meters age, they can run slower and under-register water use. When we replace your current meter, the first bill may be higher simply because the new meter is running accurately.
Your advanced meter reading is secure. Data transmitted through the system is protected and proprietary communications protocols are used. No customer-identifying data, such as names or addresses, are stored in the meters or transmitted across the network.
Your upgraded meter will transmit a unique identifier along with the meter reading data. This identifier is compared to your account record to ensure that the reading data for the correct meter has been applied to your account.
The broadcast of radio frequency signals from the advanced meter endpoint devices are well below the levels most people come in contact with on a typical day in their home. Devices such as television sets, wireless phones and cell phones all utilize radio frequency technology that provides much greater contact to radio frequency signals. The Federal Communications Commission (FCC) sets requirements related to these levels, which the advanced meter endpoint devices meet.
The advance meter endpoint devices use cellular technology operating in a licensed frequency band reserved specifically for cellular communications, which safeguards against interference with other electronic devices. The advanced meter endpoint devices meet FCC requirements related to interference.
Digital photographs will be taken of the last meter reading during the meter exchange. The meter installer will provide these photographs to the Utilities Department and we will have access to them should any questions arise.
Chesterfield County’s state-certified water quality laboratory tests the water from tap water samples collected throughout the county daily. The Addison-Evans Water Production and Laboratory Facility performs an average of 58,000 tests per year. Our consistent, high-quality water meets or exceeds all applicable federal, state and county requirements. We publish an annual Water Quality Report that may answer many of your questions.
Chlorine, in the form of chloramine, is added to the water at the treatment plant to disinfect the water and ensure the water stays free of harmful bacteria in the miles of pipelines to your residence. The concentration range depends on where you reside relative to the treatment plant and the time of year. The very low, safe and effective chlorine levels in the water range from about 1.0 to 4.0 parts per million, or ppm.
The natural water’s pH can vary, so the pH or acidity of the water is controlled at the treatment plant using lime to make sure that corrosion control treatment works properly and the water coming out of your tap is consistent. The pH in our distribution system ranges from 7.0 to 8.0 pH units, which is in the neutral range.
Hardness is determined by the concentrations of dissolved calcium and magnesium carbonates naturally occurring in the water. Hardness is measured by the lab in milligrams per liter, or mg/L, which is equivalent to parts per million, or ppm. Our naturally soft water is in the range of 40 to 70 ppm, which is 2.0 to 4.0 grains per gallon.
A pinkish film or residue is most likely an airborne bacterium called Serratia marcescens. These bacteria are not present in the water supply. They are naturally present in the environment and may appear during new construction or remodeling work due to the dust and dirt stirred up by these activities. They thrive on moisture, dust and phosphates. The best way to control these bacteria is to clean the effected surfaces with bleach, or a cleanser containing bleach, and keep the area as dry as possible.
The cloudy water is most likely caused by tiny air bubbles in the water similar to the bubbles in carbonated soft drinks. After a while, the bubbles rise to the top and escape into the air. This type of cloudiness occurs most often in the winter when the relatively cold water leaves the treatment system and travels through pipes in the cold ground to your warmer home.
When you open your tap, the water is no longer trapped inside the pipes, and the oxygen immediately begins to escape or bubble to the surface. The technical term for this naturally occurring phenomenon is “off gassing.” The air bubbles are harmless, do not affect water quality, and will go away on their own.
These particles are most likely pieces of plastic from the hot water tank. There is a plastic part called the dip tube (cold water inlet tube) which deteriorates or fragments over time. These fragments flow out of the tank, through the hot water outlet and throughout a home or building’s plumbing, clogging aerators and shower-heads.
The fragments will float in a glass of water. This is not a water quality issue. A new dip tube may have to be installed or the hot water tank replaced. In some water supplies with hard water, white particles could be calcium carbonate deposits. These deposits are not an issue with Chesterfield County’s naturally soft water.
This common situation is most likely due to an actual drain odor. The rotten egg, sewer or sulfur smell, which is usually stronger in the morning and confined to a particular location, is a typical signs of drain odor coming from the u-shaped trap under the sink. As soon as the hot or cold water is turned on, the air-water interface in the trap is displaced and the odors are immediately released. The odor goes away when the water is run, but returns later.
To remedy this situation, carefully pour one cup of bleach down the affected drain and wait 15 to 20 minutes without using the water. Then, flush thoroughly with cold water. This treatment can be repeated, as needed.
Lead is a common naturally occurring metallic element that can be found in air, soil and water. It is also a powerful toxin that is harmful to human health. Lead was commonly used in gasoline and paint until the 1970s and is still sometimes found in products such as ceramics, batteries, ammunition, and cosmetics.
Lead was used for centuries in plumbing because of its pliability and resistance to leaks; in fact, lead’s chemical symbol, Pb, is derived from the Latin word for plumbing. In 1986, the U.S. Congress amended the Safe Drinking Water Act to prohibit the use of pipes, solder or flux that were not “lead free.” At the time “lead free” was defined as solder and flux with no more than 0.2% lead and pipes with no more than 8%. In 2014, the maximum allowable lead content was reduced from not more than 8% to not more than a weighted average of 0.25% of the wetted surface of pipes, pipe fittings, plumbing fittings, and fixtures.
The drinking water distribution system in Chesterfield County does not contain lead mains nor lead service lines. We are very fortunate to have newer mains and service lines than many areas across the U.S. and have a progressive repair / replace policy to ensure the integrity of our drinking water infrastructure.
Lead is a toxic metal that can cause immediate health effects at high doses and long-term health effects if it builds up in the body over many years. Lead can cause brain and kidney damage in addition to adverse effects on the blood and vitamin D metabolism. Pregnant women and young children are particularly vulnerable because the physical and behavioral effects of lead occur at lower exposure levels in children than in adults. In children, low levels of exposure have been linked to central and peripheral nervous system damage, learning disabilities, shorter stature, impaired hearing, and impaired formation and function of blood cells. While people are more commonly exposed to lead through paint, soil and dust, the U.S. Environmental Protection Agency estimates infants who consume mixed formula can receive 40% to 60% of their exposure to lead from drinking water.
Because it is colorless and tasteless, lead is not readily apparent in water. In fact, the only way to know for certain whether your drinking water contains lead is to have your water tested by a certified laboratory. In Chesterfield you can contact the utilities department’s quality assurance coordinator at 804-748-1310 option 2 for information and to discuss potential water testing (including lead).
Lead is not present when water flows from the treatment facility, nor is it present in the water mains running beneath Chesterfield County. However, in some older homes, lead may be present in the pipe connecting the home to the water system, commonly known as a service line, or in the home plumbing. Lead in service pipes, plumbing or fixtures can dissolve, or particles can break off into water and end up at the tap.
Lead can be harmful even at very low levels and can accumulate in our bodies over time, so wherever possible steps should be taken to reduce or eliminate your household’s exposure. While risks vary based on individual circumstances and the amount of water consumed, no concentration of lead is considered “safe.” Households with pregnant women, infants, or young children are most vulnerable to the harmful effects of lead at low levels.
The best way to remove risks of lead in water is to completely replace all sources of lead. But there are also steps you can take right away to reduce lead levels in your water:
Households with pregnant women, infants or young children should be especially aware of the potential for lead exposure through drinking water. If you suspect there may be lead in your home plumbing, consider having your water tested at a certified laboratory by contacting the utilities department’s quality assurance coordinator at 804-748-1310 option 2. If lead is detected, consider purchasing a filter certified for lead removal or using an alternate source of water until the problem is corrected. Babies and young children are most vulnerable to the harmful effects of lead at low levels. U.S. Environmental Protection Agency estimates infants who consume mixed formula can receive 40% to 60% of their exposure to lead from drinking water.
Lead is not absorbed through the skin. Bathing or showering in water containing lead is not considered a health risk.
Our department is proactive in protecting our customers. To prevent lead from dissolving into water from lead service lines or home plumbing, we adjust the water’s chemistry at the treatment plant to minimize the potential for corrosion. This process is known as corrosion control. We sample water at homes considered to be high risk to ensure our corrosion control remains effective. Although corrosion control can reduce risks, the best way to assure your home is safe from lead exposure from drinking water is to remove the potential sources of lead.
Homes built after 1986 are required to use plumbing materials with substantially reduced lead content. If you are concerned, consider having your water tested by contacting the utilities department’s quality assurance coordinator at 804-748-1310 option 2.
No, if you purchase a water filter or home treatment device it is important to make sure it is independently certified for lead removal and that it is maintained properly. Find out more on filter certification at the National Sanitation Foundation (NSF) website.
Lead can impact animals the same way it does humans. Because domestic animals consume a relatively high volume of water relative to their body weight, pet owners with lead in their home plumbing may want to take precautions.
No, lead in drinking water generally represents only about 20% of total exposure, according to the U.S. Centers for Disease Control and Prevention. However, drinking water can account for more than half of lead exposure in children because of their lower body weight.
Seasonal environmental conditions including, but not limited to, rain, drought, temperature and growth of aquatic plants in the water source can contribute to changes in taste and odor in the drinking water. Geosmin and Methyl-Isoborneol (MIB) are common reasons that contribute to an earthy taste and odor.
Geosmin and Methyl-Isoborneol (MIB) are naturally occurring compounds in surface water systems such as lakes and rivers. The compounds produce a very strong, earthy or moldy taste and odor. In fact, Geosmin provides the characteristic earthy flavor in red beets and may be found in other fruits and vegetables providing a musty flavor. Geosmin can be detected by humans as low as 10 nanograms per liter. A nanogram is one millionth of a milligram. Or in other words, as small as one cent of ten billion dollars. These compounds are usually associated with aquatic plants in lakes and reservoirs during certain times of the year. The compounds can sometimes pass through a water treatment plant and become noticeable.
Geosmin and MIB produce a musty, earthy smell and taste in drinking water. Both compounds are not harmful at levels present in drinking water.
Some kinds of algae and bacteria present in lake and river water naturally produce Geosmin and MIB. An increase in this production typically happens during late spring to early fall when water temperatures are warm.
Geosmin and MIB are removed during the water treatment process but at times may still be noticeable. Water treatment facilities that provide water to Chesterfield County employ activated carbon that is effective in reducing Geosmin and MIB levels. Adjustments to treatment systems are done but sometimes Geosmin and MIB may still remain noticeable in the water system for several days to weeks.
While the drinking water can be aesthetically unpleasing, the water is safe to drink. This is a harmless and temporary condition which can affect a surface water system at any time.
The water treatment facilities that provide drinking water the Chesterfield County perform multiple tests on a regular basis. Such tests range from monitoring the quality of water in lake and river water sources to testing treated drinking water leaving the plant and arriving to a customer’s location. When a taste or odor issue is detected by the treatment plant or reported by customers, adjustments to plant treatment such as adding more activated carbon and optimizing filtration processes occurs along with additional testing. The county’s Department of Utilities also sends crews out to flush areas where customers report a taste and odor issue. Line flushes help to remove older water in the lines and replace with fresher tasting water.
Optimizing the treatment process at a water plant to remove taste and odor compounds can take several days or longer due to multiple factors. Such factors include the type and amount of odor or taste compound present, the amount of water being treated and adjusting water treatment chemical additives to remove the taste and odor compounds. In addition, it can take a week or longer for the now optimized treated water to work through the miles of pipes connecting the water plant to our customers.
Customers can fill a pitcher or similar container with tap water and add some lemon juice (2-3 drops per 8-ounce glass) and chill the water in the refrigerator. The lemon juice and colder temperatures helps to balance out the taste and odor. In addition, using a drinking water filter that contains activated carbon can reduce odors and improve the taste.
If you have further questions or concerns about the quality of your water, contact the Chesterfield County Utilities Laboratory at 804-748-1310, option 2.