For information on providers you may call the Medicaid Member Hotline at 804-786-6145 or visit the Department of Medical Assistance Services website and complete a “provider search."
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Long Term Services and Supports (LTSS) is provided through the Commonwealth Coordinated Care (CCC) Plus Waiver which provides care in the community rather than in a nursing facility (NF) or other specialized care medical facility. This new waiver combines the Elderly or Disabled with Consumer Direction (EDCD) and Technology Assisted (TECH) waivers.
There are a several options for long term services and supports. If you meet the criteria, you may choose from several services:
To learn more, view the Long Term Services and Supports page.
You will no longer have Long Term Services and Supports if you don’t have Medicaid insurance. Medicaid pays for your services.
Please respond to all mail from Social Services and Medicaid.
For questions about your Medicaid case please call your Medicaid worker. If you don’t know your worker please call Customer Care at 804-748-1100.
Keep in mind that changes, renewals, and reapplications can be completed by calling Cover Virginia at 855-635-4370 or by visiting Commonhelp.