News Flash

Treasurer's News

Posted on: April 19, 2021

Chesterfield Treasurer Unveils New Payment Kiosk, Upgrades Online Tax Payment Portal

Treasurer's Office

April 19, 2021

CHESTERFIELD COUNTY, VA — The Chesterfield County Office of the Treasurer is reminding residents that Chesterfield County personal property and first-half real estate taxes are due Monday, June 7

To make paying personal property and real estate taxes easier and more convenient, the Treasurer’s Office unveiled a new payment kiosk located on the outside of the Chesterfield County Administration Building at 9901 Lori Road. The new outside payment kiosk is available 24 hour a day, seven days a week, and accepts cash, credit/debit card and check payments. 

Additionally, upgrades have been made to the online payment portal to allow taxpayers to create a user ID, which will allow the taxpayer to gather all personal property and real estate tax accounts under a single user account. The portal will allow taxpayers to view invoices dating back to 2018, view payments made through the portal and to make payments on their tax accounts. Payments can be made the same day, or scheduled for a future date, including scheduling installment payments up to a due date. To access the payment portal, visit chesterfield.gov/Treasurer. For more information about the new payment kiosk or the upgrades made to the online payment portal, watch this payment options video

Tax statements were mailed by the Chesterfield Treasurer’s Office to applicable citizens and businesses beginning Monday, April 12. Tax balances may also be viewed through the Treasurer Office’s online payment portal using a tax account number, property address or map parcel number, all of which are listed on the tax statement. 

Revenue generated by tax payments is used by Chesterfield County to fund a broad range of necessary and essential services, including health services, social services, public safety and more.

Tax Payment Options

In addition to paying taxes in-person at the Treasurer’s Office, there are several tax payment options are available, including:

  • Online: Payments may be made through the Treasurer’s online payment portal 24 hours a day. To complete the transaction, taxpayers will need their tax account number (located at the top-right corner of each tax statement) and a valid credit or debit card (American Express, Discover, MasterCard or VISA).
  • Online Banking: The online bill payment software of a taxpayer’s bank may also be used to pay Chesterfield taxes. Please note that the payment-effective date will be the date that the Treasurer’s Office receives the bank’s payment. Please allow enough time for processing by your bank. This payment must include the tax account number located on the tax invoice. A separate payee account is required for each unique tax account number. Please use the following remittance address for processing:

Treasurer, Chesterfield County
P.O. Box 70
Chesterfield, VA 23832-0906

  • Drop Box: A drive-thru payment drop box is located in the parking lot of the Chesterfield Administration Building, 9901 Lori Road, Chesterfield. No postage is necessary for payments made at the drop box, but payments must be made by check or money order. Payments must include the coupon from the bottom of the tax invoice. Envelopes are available at the drop box, and payments dropped by 11:59 p.m. are considered to be received that same day.
  • Outdoor Kiosk: The new outdoor payment kiosk is located on the outside of the Chesterfield Administration Building, 9901 Lori Road, Chesterfield. The kiosk is available 24 hours a day and accepts cash, credit/debit and check payments. 
  • Phone: Payment by phone is available 24 hours a day by calling 833-299-6593. To complete a transaction by phone, taxpayers will need their tax account number located on their invoice and a valid credit or debit card.
  • Mail: Taxes may be paid by check through the mail using the return envelope enclosed in the tax statement. Checks should be made payable to “Treasurer, Chesterfield County.” Please include the coupon from the bottom of the tax invoice. Payments will not be considered late if postmarked on or before the tax due date.
  • Automatic Payment Services: The Chesterfield Treasurer’s Office offers convenient automatic payment services (APS) that allow payments to be automatically debited from a bank account on the tax due date. For information on how to sign up, visit the Treasurer’s Office webpage. Please be advised that it may take 30-45 days to activate this service for a taxpayer.

Tax Payment Plan

Those interested in applying for a tax payment plan may do so through the online application accessible via the Treasurer’s webpage, www.chesterfield.gov/Treasurer, or by calling the Treasurer’s Office at 804-748-1201.

Payment plans are available for both personal property and real estate tax payments, though the terms and conditions of the plans are determined on a case-by-case basis. Applicants should allow up to two businesses days for a representative from the Treasurer’s Office to respond to their online application submission.

As required by law, participating in a payment plan does not prevent additional interest and fees from accruing on a taxpayer’s account.

In addition to applying for a tax payment plan, individuals and businesses unable to afford personal property tax and real estate tax payments may have local, state and federal options for relief:

Chesterfield’s Office of Commissioner of the Revenue offers information on real estate tax relief to qualified elderly or disabled citizens, surviving spouses of first responders, surviving spouses of members of the armed forces killed in action, veterans and their surviving spouses. For more information, view the county’s Commissioner of the Revenue’s Real Estate Tax Relief webpage.

The Office of the Commissioner of the Revenue also provides personal property tax relief information for members of the military and their spouses available on the Military Tax Relief webpage.

For more information about tax payment options, please visit the Office of the Treasurer webpage.

The Treasurer’s Office is responsible for the dissemination of tax invoices and the collection of tax payments. Taxpayers with questions regarding the assessment of taxes should contact:

  • For personal property tax assessment questions, call the Office of the Commissioner of the Revenue at 804-748-1281.
  • For real estate tax assessment questions, call the Real Estate Assessor’s Office, 804-748-1321.
  • If taxpayers have questions about paying their taxes, they may contact the Treasurer’s Office, 804-748-1201.

Please note that personal property taxes and first-half real estate taxes not paid on or before the upcoming June 7 deadline may be subject to a late payment penalty, interest and an administrative fee

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