Communications and Media
June 11, 2020
CHESTERFIELD COUNTY, VA — Chesterfield County announced today plans to reopen several offices and facilities to the public including three library locations, several Parks and Recreation athletics fields and recreation centers and the Community Development and Utilities buildings.
Parks and Recreation Facilities
Beginning on Friday, June 12, athletic fields and courts managed by Chesterfield’s Department of Parks and Recreation will open for recreational sports practices and training only. No games, scrimmages or tournaments may be played on county-managed fields and courts without approval from the Department of Parks and Recreation. The total number of attendees including participants, coaches and spectators of outdoor recreational sports cannot exceed the lesser of either 1. 50% of the occupancy load on the facilities’ certificate of occupancy or 2. 50 people. This is in accordance with Gov. Northam’s Forward Virginia guidelines.
On Monday, June 15, the Bensley, Ettrick and Stonebridge recreation centers will reopen and operate on a weekly schedule of Monday through Thursday, 8:30 a.m. to 6 p.m.
On Tuesday, June 16, the Rockwood Nature Center will reopen and operate on a weekly schedule of Tuesday through Friday, noon to 5 p.m.
Only select recreational programs will be available upon the initial reopening of Parks and Recreation facilities. Registration for available programs begins Monday, June 15 and may be completed at: https://apm.activecommunities.com/chesterfieldparksrec.
Several public health safeguards have been instituted at reopening Parks and Recreation facilities, including requiring facial coverings be worn indoors, designating specific doors for entry and exit, installing plexiglass protective coverings at customer service desks and more.
Chesterfield County Public Library (CCPL) Locations
Three CCPL locations including Central Library, Meadowdale Library and the North Courthouse Road Library will reopen to the public on Monday, June 15. Each location will operate on the following schedule:
At these locations, phone service will be available 10 a.m. to 5 p.m., and an online chat service will be available from 10 a.m. through 4 p.m.
Though these three locations are reopening, all CCPL locations will continue to offer curbside services. Residents are encouraged to utilize these curbside services as well as the virtual services offered on the CCPL website.
Returns of materials are only accepted on Mondays, Wednesday and Saturdays, including at the three reopened locations. All returned materials are quarantined for at least 72 hours per guidelines from the Northeast Documents Conservation Center and Chesterfield County’s Department of Risk Management.
The due date for all checked-out materials has been extended to Aug. 31, and all fines have been waived through that date.
CCPL is not currently accepting cash for any transactions; residents must pay by check or credit cards.
Community Development Building
On June 15, the first-floor customer service center of the Community Development Building located at 9800 Government Center Parkway will reopen to the public. In-person services available will include the Department of Building Inspection’s and the Department of Planning’s application submittal process and general customer service counter functions.
The walk-through permit process is not available at this time, though customers may arrange for in-person meetings with staff members by appointment. To schedule an appointment, customers are asked to contact the staff member they desire to meet with directly.
Please note that social distancing guidelines limit number of customers able to be accommodated inside the customer service center. Once all the seats in the waiting area are full, additional customers must wait outside the building until a seat becomes available.
Remote service options that do not require entry into the Community Development Building are still available. Pick-up and drop-off bins located outside the building’s entrance that have been provided throughout the COVID-19 pandemic will continue to be maintained.
A county representative will contact customers when a permit is issued. Customers are asked to call 804-717-6581 when arriving to pick up an issued permit and plan, and staff will place the issued permit in the pickup bin.
The departments of Building Inspection and Planning will continue to accept faxed or emailed permit applications with payments made by completing a credit card authorization form for permits that do not require submittal of a plan. Delivery by mail or commercial courier is also accepted.
For information about electronic submissions through the county’s new eReview system, visit https://aca-prod.accela.com/Chesterfield.
On June 15, the first-floor customer service center of the Utilities Building located at 9840 Government Center Parkway will reopen to the public. Available services will include accepting water and wastewater payments, accepting applications for new water and/or wastewater connections, establishing new services for customers moving into properties, disconnecting services for customers moving out of properties and responding to billing questions.
Other utility services are available via phone, email or video conferencing. For more information, call 804-748-1271 or visit the Utilities webpage at www.chesterfield.gov/utilities.
Water and wastewater payments can be made at any time through the customer portal on the department website or by calling 1-844-449-7664.
Customer seating will not be available at the Utilities Building. To make payments or submit applications for new connections, customers may continue to use the walk-up drop boxes located at each entrance of the Utilities Building. For added convenience, customers who wish to remain in their car while dropping off a payment or application may do so by using the drive-up drop box located at the Government Center Parkway entrance between the Community Development Building and the Utilities Building. Please do not place cash in the drop boxes.
Additional Health Guidelines and Information
Chesterfield County is committed to implementing the public health practices outlined by the Centers for Disease Control and Prevention (CDC), the Virginia Department of Health (VDH), the Occupational Safety and Health Administration (OSHA) and Gov. Northam’s Guidelines for All Business Sectors. This includes:
For the most up-to-date information about Chesterfield County’s response to COVID-19 and plans to safely reopen public offices, facilities and spaces, please visit: www.chesterfield.gov/coronavirus.