Fleet Services Division
April 13, 2020
CHESTERFIELD COUNTY, VA — This week, the 100 Best Fleets in the Americas program recognized Chesterfield County’s Fleet Services Division for operating the 47th best fleet in North and South America, the same ranking it achieved in 2019.
“We are proud to be recognized as one of the best fleets in the Americas for the second consecutive year,” said Fleet Manager Craig Willingham. “This award validates our team’s customer service mission in supporting departments who facilitate the needs of our citizenry.”
According to the 100 Best Fleets website, “the program recognizes and rewards peak-performing fleet operations in the Americas. Currently in its twentieth year, the 100 Best Fleets identifies and encourages ever-increasing levels of performance improvement and innovation within the public fleet industry.”
Rankings are awarded based on several criteria including accountability, use of information and technology, collaboration, creativity, performance recognition and resource stewardship.
Willingham says a commitment to expanding the county’s use of alternative-fuel vehicles was key to maintaining Chesterfield’s ranking this year. Not only did the county add more vehicles powered by liquid propane, but it also partnered with Dominion Energy for the company’s upcoming electric school bus deployment program.
The 100 Best Fleets ranking is one of many honors earned by Chesterfield’s fleet in 2020. Fleet Services has been named a finalist for Government Fleet Magazine’s 2020 Leading Fleets award, which is co-produced by the American Public Works Association and sponsored by Ford. Winners will be announced later this year.
Additionally, Craig Willingham was named a finalist for NAFA Fleet Management Association’s 2020 Fleet Excellence Awards in the category of Excellence in Public Fleet or Mobility Management.
Despite the honors, Willingham said his team is focused on continued growth.
“Our primary goal is continuous improvement by seeking opportunities to enhance our fleet operation and provide the best customer service,” he said.
However, Willingham recognized the impact that the COVID-19 pandemic has had on his team’s work. He said he is proud of the resiliency and adaptability they have shown.
“Our team has performed exceptionally well in responding to this crisis,” he said. “We quickly devised a plan that allowed us to be flexible and adaptable as conditions changed. For example, our administrative support staff converted to teleworking and incorporated a paperless operation within a 48-hour period. We deployed several staff members to other departments supporting their activities.”
In addition, Willingham said maintenance shop schedules were revised to maximize social distancing and allow staff additional time to disinfect their work areas at the beginning and end of each shift.
The Fleet Management Division is a part of Chesterfield County’s Department of General Services. For more information, visit the General Services webpage.
To learn more about how Chesterfield is responding to the COVID-19 pandemic, visit the county’s dedicated webpage, www.chesterfield.gov/coronavirus.