Inmate Calls

Phone Call Procedure

  • Inmate phone calls at the time of incarceration are free and last three minutes.
  • After the inmate is moved to a regular housing area (normally within one day), all inmate calls become “collect calls” and may last up to 30 minutes.

Inmate Debit Calling

The Inmate Debit Calling program will begin at the Chesterfield County Jail soon. Global Tel Link (GTL) provides the phone system for Chesterfield County Jail and now offers two kinds of prepaid phone accounts:

  • AdvancePay Phone Account: This prepaid account enables the inmate to call your phone number using funds that you have deposited in the account. Learn more about GTL’s AdvancePay.  
  • Inmate PIN Debit Phone Account: These accounts enable inmates to pay for their own phone calls and call any phone number allowed by their facility. When you make deposits into the inmate’s PIN Debit account, the inmate does not need to make collect calls and will be able to reach friends or family members who may not be able to pay for calls. Find out more about GTL’s Inmate PIN Debit phone service.

Using the Program

To use this program, create and make a deposit. When these accounts are funded, inmates avoid the issues they may have trying to call a number serviced by one of the many phone companies that no longer allow collect calls.

More Information

For information regarding receiving phone calls and blocking phone calls, current rates, pre-payment, calling a cell phone, or any other related phone questions, please call a GTL representative at 877-650-4249.