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Child Care Assistance
The Child Care Assistance program provides financial assistance to low-income working families with child care needs.
Requirements
To apply for this program, several requirements must be met and include:
- Be willing to seek child support through the Division of Child Support Enforcement for absent parent(s)
- Families must meet income requirements
- Must prove there is a need for the Child Care (parent/caretaker working or in school)
- Must provide verification of employment
Apply for Program
You may apply for the program by:
- Accessing online assistance at CommonHelp
- Contacting our office and requesting an application:
Chesterfield-Colonial Heights Department of Social Services
9501 Lucy Corr Circle
Chesterfield, VA 23832
Phone: 804-748-1100
Hours
Monday - Friday
8:30 a.m. - 5 p.m.
- Downloading an application from the Virginia Department of Social Services
Providers
To locate unregulated, regulated, or a licensed child care provider in your area, please visit Virginia Child Care. It will provide valuable information regarding:
- Complaint history
- Contact information for licensing specialist assigned to each provider
- Length and type of licensure
- Location of the provider
- Past violations
- Telephone number
Becoming a Licensed Provider
If you are interested in becoming a licensed provider you may contact the Virginia Department of Social Services Department of Licensing at 804-662-9743.
Complaints
To file a complaint on a provider, you may call the Virginia Department of Social Services, Division of Licensing at 804-726-7154.
Changes to Virginia Law
- Effective July 1, 2016, a family day home caring for more than 4 children (not including the provider’s biological children or other children legally residing in the home) must be licensed by the Virginia Department of Social Services (VDSS).
- Effective July 1, 2015, if a family day home does not have a license or a voluntarily registered certificate from VDSS, the family day home must notify parents in writing that the home is not regulated by VDSS.
Resources
- Child Care Aware of Virginia: 866-543-7852
- Division of Child Support Enforcement
- Licensing - Children’s Programs: 800-543-7545
- Virginia 2-1-1 or dial 2-1-1
- Virginia Department of Social Services
- Virginia Quality
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Kiva Rogers
Director of Social Services
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Social Services
Physical Address
9501 Lucy Corr Circle
Chesterfield, VA 23832
Phone: 804-748-1100Fax: 804-748-1824
- What Employment Services do you offer?
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Chesterfield-Colonial Heights Department of Social Services offers various employment services and programs free of charge to all residents of Chesterfield County and the City of Colonial Heights.
Services offered include:
- Career Assessment
- Job Coaching & Ongoing Support
- Job Search Assistance
- Soft Skills Training
- Resume Development
- Interview Preparation
- Online Application Assistance
- Many More
To learn more about employment services through Chesterfield-Colonial Heights Department of Social Services.
- How do I apply for benefits?
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There are several ways to apply for benefits:
- Visit CommonHelp. At this website, you may apply for:
- Child Care Services
- Energy Assistance (Fuel, Crisis, or Cooling)
- Food Assistance (SNAP)
- Health Care Coverage
- Temporary Assistance for Needy Families (TANF)
- Applications for Medicaid, SNAP, and TANF are now accepted over the phone at 855-635-4370
- You can visit our office Monday through Friday, between 8:30 a.m. and 5 p.m. (no appointment is needed):
Department of Social Services
9501 Lucy Corr Circle
Chesterfield, VA 23832
- Visit CommonHelp. At this website, you may apply for:
- What is the EBT customer service number?
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The toll-free number is 866-281-2448, and they are open 24 hours a day, 7 days a week.
- How can I get a new Medicaid card number?
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If you misplace your card, contact your Medicaid worker regarding a replacement card.
- How can I renew my Medicaid case?
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You can renew your case on line at Commonhelp, or by calling Cover Virginia at 855-242-8282.
- What services are offered if I am approved?
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There are a several options for long term services and supports. If you meet the criteria, you may choose from several services:
- Adult Day Centers
- Nursing Facility
- Personal Care Aides
- Program of All Inclusive Care for the Elderly (PACE)
Learn More
To learn more, view the Long Term Services and Supports page.
- What if I need help with finding a provider?
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For information on providers, you may call the Medicaid Member Hotline at 804-786-6145 or visit the Department of Medical Assistance Services website and complete a provider search.
- What happens if my Medicaid is terminated?
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You will no longer have Long Term Services and Supports if you don’t have Medicaid insurance. Medicaid pays for your services.
Social Services and Medicaid Correspondence
Please respond to all mail from Social Services and Medicaid.
Medicaid Worker
For questions about your Medicaid case please call your Medicaid worker. If you don’t know your worker please call Customer Care at 804-748-1100.
Changes, Renewals & Reapplications
Keep in mind that changes, renewals, and reapplications can be completed by calling Cover Virginia at 855-635-4370 or by visiting Commonhelp.