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Child Support & Care
The Department of Social Services' Division of Child Support Enforcement (DCSE) provides direct services related to the collection of child support.
Available Services
Services available to you through DCSE are:
- Establishing and enforcing support orders
- Legally establishing the father of a child (paternity)
- Locating the non-custodial parent
- Working with other states when either parent does not live in Virginia
Customer Service
The customer service number for DCSE is 800-468-8894.
More Service Information
Additional information about the services that they provide may be found at Division of Child Support Enforcement.
Child Care
Quality Child Care: it is what every parent wants and what every child deserves. With this in mind, the Virginia Cooperative Extension Office, in collaboration with the Chesterfield / Colonial Heights Department of Social Services, is dedicated to educating its citizens about the importance of Quality Child Care.
Equal Opportunity
The Virginia Cooperative Extension program is an equal opportunity / affirmative action employer and employment is open to all, regardless of:
- Age
- Color
- Disability
- National Origin
- Political Affiliation
- Race
- Religion
- Sex
- Veteran Status
Disability Assistance & Accommodation
If you are a person with a disability and desire assistance or accommodation, contact the Chesterfield Social Services Department at 804-748-1100 between the hours of 8:30 a.m. to 5 p.m.
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Kiva Rogers
Director of Social Services
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Social Services
Physical Address
9501 Lucy Corr Circle
Chesterfield, VA 23832
Phone: 804-748-1100Fax: 804-748-1824
- What Employment Services do you offer?
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Chesterfield-Colonial Heights Department of Social Services offers various employment services and programs free of charge to all residents of Chesterfield County and the City of Colonial Heights.
Services offered include:
- Career Assessment
- Job Coaching & Ongoing Support
- Job Search Assistance
- Soft Skills Training
- Resume Development
- Interview Preparation
- Online Application Assistance
- Many More
To learn more about employment services through Chesterfield-Colonial Heights Department of Social Services.
- How do I apply for benefits?
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There are several ways to apply for benefits:
- Visit CommonHelp. At this website, you may apply for:
- Child Care Services
- Energy Assistance (Fuel, Crisis, or Cooling)
- Food Assistance (SNAP)
- Health Care Coverage
- Temporary Assistance for Needy Families (TANF)
- Applications for Medicaid, SNAP, and TANF are now accepted over the phone at 855-635-4370
- You can visit our office Monday through Friday, between 8:30 a.m. and 5 p.m. (no appointment is needed):
Department of Social Services
9501 Lucy Corr Circle
Chesterfield, VA 23832
- Visit CommonHelp. At this website, you may apply for:
- What is the EBT customer service number?
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The toll-free number is 866-281-2448, and they are open 24 hours a day, 7 days a week.
- How can I get a new Medicaid card number?
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If you misplace your card, contact your Medicaid worker regarding a replacement card.
- How can I renew my Medicaid case?
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You can renew your case on line at Commonhelp, or by calling Cover Virginia at 855-242-8282.
- What services are offered if I am approved?
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There are a several options for long term services and supports. If you meet the criteria, you may choose from several services:
- Adult Day Centers
- Nursing Facility
- Personal Care Aides
- Program of All Inclusive Care for the Elderly (PACE)
Learn More
To learn more, view the Long Term Services and Supports page.
- What if I need help with finding a provider?
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For information on providers, you may call the Medicaid Member Hotline at 804-786-6145 or visit the Department of Medical Assistance Services website and complete a provider search.
- What happens if my Medicaid is terminated?
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You will no longer have Long Term Services and Supports if you don’t have Medicaid insurance. Medicaid pays for your services.
Social Services and Medicaid Correspondence
Please respond to all mail from Social Services and Medicaid.
Medicaid Worker
For questions about your Medicaid case please call your Medicaid worker. If you don’t know your worker please call Customer Care at 804-748-1100.
Changes, Renewals & Reapplications
Keep in mind that changes, renewals, and reapplications can be completed by calling Cover Virginia at 855-635-4370 or by visiting Commonhelp.