Social Services

Social Services Response to COVID-19 (Coronavirus)

The Department of Social Services will remain in operation, with staff present in the office and working remotely. Office hours are Monday through Friday, 8:30 a.m.-5 p.m. Offices will be inaccessible to the public except by appointment and to issue emergency EBT replacement cards. Appointments can be scheduled by calling your case worker directly, calling the main agency number at 804-748-1100 or email your questions. We continue to service our community.

El Departamento de Servicios Sociales seguirá en operación con personal presente en la oficina y personal trabajando remotamente. Las horas de oficina son Lunes-Viernes 8:30 a.m.-5 p.m. Las oficinas serán inaccesibles para al público, a excepción de si se cuenta con cita y para la emisión urgente de reemplazos de tarjetas EBT. Las citas pueden agendarse llamado a su trabajador(a) asignado a su caso, o bien, al número general de la agencia 804-748-1100, o mandar preguntas por email. Continuamos sirviendo a nuestra comunidad.

Other Updates & Announcements

The Chesterfield-Colonial Heights Department of Social Services is a combined agency serving both the County of Chesterfield and the City of Colonial Heights. The Social Services Board, comprised of 9 members representing both localities, governing the Department of Social Services. 


In collaboration with individuals, families and the community, our mission is to:

  • Provide advocacy and excellent services that encourage self-sufficiency
  • Preserve and restore families
  • Protect the well-being of children, senior citizens and people with disabilities


Our vision is to be the leader in providing exceptional and innovative social services.

Our Services

  • Adult, Families and Children’s Services
  • Child Care
  • Emergency Services
  • Employment Services
  • Financial Assistance
  • Partnerships

Visit and like our Facebook page for agency updates, services, programs, workshops, employment opportunities and more. 

July 2020

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