Social Services

Chesterfield-Colonial Heights Department of Social Services

The Chesterfield-Colonial Heights Department of Social Services is a combined agency serving both Chesterfield County and the City of Colonial Heights. The Social Services Board, comprised of nine members representing both localities, governs the Department of Social Services. In collaboration with individuals, families and the community, Social Services provides: advocacy and excellent services that encourage self-sufficiency; preserves and restores families; and protects the well-being of children, senior citizens and people with disabilities. View the Social Services resource guide English version (PDF) and Spanish version (PDF). Visit our Facebook page for agency updates, services, programs, workshops, employment opportunities and more.

Applying for Benefits

The Chesterfield-Colonial Heights Department of Social Services offers several programs which assist individuals and families to meet their basic needs. Learn more about applying for assistance at CommonHelp, a partnership with the Virginia Department of Social Services. Additionally, Social Services provides services that focus on adults, families and children; housing assistance; employment services; and student internship opportunities.

Medicaid Enrollment - End of COVID-19 Public Health Emergency

With the end of the COVID-19 Public Health Emergency, normal Medicaid enrollment processes will return soon. In order for Virginians to keep their health coverage, members should provide their most recent mailing address and phone number to ensure paperwork is received. Visit the Medical Assistance - Medicaid tab on the Financial Assistance page to learn more.

Emergency Services and Needs

The Assessment and Resource Team responds to requests for families in crisis for emergency services such as conflict resolution, emergency shelter and financial assistance and emergency needs such as food, medication, rental and utility assistance. To request emergency services, call 804-748-1100 and ask for an Assessment and Resource Team member. Visit during office hours without an appointment to be screened for services and provided with information about community resources and programs. For assistance from other community resources, contact the United Way by dialing 211.

Disability Assistance and Accommodation

The Public Portal for Concerns and Assistance is available 24/7 to request assistance or accommodation. Additionally, requests can be made by calling 804-748-1100 between the hours of 8:30 a.m. to 5 p.m., Monday - Friday.