Chesterfield COVID-19 Vaccine FAQ

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COVID-19 Vaccine Information

Statewide COVID-19 Vaccine Pre-Registration System

The statewide COVID-19 vaccine pre-registration system is available at vaccinate.virginia.gov or by calling 877-VAX-IN-VA (877-829-4682). The Commonwealth’s centralized system allows individuals to easily pre-register for the free vaccine, confirm that they are on the wait list and learn more about Virginia’s vaccination program. Please note that the Virginia Department of Health (VDH) states it still may be weeks or months until you will be contacted regarding scheduling a COVID-19 vaccination appointment.

The statewide call center, 877-VAX-IN-VA (877-829-4682), is open seven days a week, from 8 a.m. to 8 p.m. It is staffed by 750 live operators who can answer questions about the COVID-19 vaccine and assist with pre-registration. The call center has English- and Spanish-speaking agents, as well as a call-back service in more than 100 other languages. TTY service is available to assist those who are deaf or hard of hearing. If wait times are long, Virginians can choose to get a call back and avoid having to stay on hold.

Visit the VDH COVID-19 Vaccination Response webpage for more information on the COVID-19 vaccine in Virginia. Visit the VDH Chesterfield Health District webpage for Chesterfield Health District-specific information. 

VDH COVID-19 Vaccination Phase Determination Tool

Use the VDH “When Can I Get Vaccinated?” tool as a phase determination tool - this tool is not for the COVID-19 vaccination pre-registration waitlist.

Chesterfield County and COVID-19 Vaccine Information Frequently Asked Questions 

Who is currently eligible for COVID-19 vaccination in Chesterfield Health District?

Visit the Virginia Department of Health (VDH) Chesterfield Health District website for the most current information regarding the vaccination phase in the Chesterfield Health District, which includes the counties of Chesterfield and Powhatan and the City of Colonial Heights.

For information on the vaccination phases across Virginia, visit the VDH COVID-19 Vaccination Response webpage.

How do I know what phase I am in?

To determine if you are eligible to receive the COVID-19 vaccination under Phases 1a (PDF), 1b (PDF) or 1c (PDF), use the When Can I Get Vaccinated? tool from VDH.

Where can I receive the COVID-19 vaccine if I’m currently eligible?

The statewide COVID-19 vaccine pre-registration system is available at vaccinate.virginia.gov or by calling 877-VAX-IN-VA (877-829-4682). The Commonwealth’s centralized system allows individuals to easily pre-register for the free vaccine, confirm that they are on the wait list and learn more about Virginia’s vaccination program. Please note that the Virginia Department of Health (VDH) states it still may be weeks or months until you will be contacted regarding scheduling a COVID-19 vaccination appointment.

The statewide call center, 877-VAX-IN-VA (877-829-4682), is open seven days a week, from 8 a.m. to 8 p.m. It is staffed by 750 live operators who can answer questions about the COVID-19 vaccine and assist with pre-registration. The call center has English- and Spanish-speaking agents, as well as a call-back service in more than 100 other languages. TTY service is available to assist those who are deaf or hard of hearing. If wait times are long, Virginians can choose to get a call back and avoid having to stay on hold.

If residents require assistance in completing their COVID-19 vaccination pre-registration, visit one of the eight Chesterfield County Public Library locations that are currently open to the public.

Federal Retail Pharmacy Program COVID-19 Vaccination Appointments - Options to receive the COVID-19 vaccine are now becoming available through the Federal Retail Pharmacy Program. All Virginians are encouraged to receive the COVID-19 vaccine however possible. Read more about participating pharmacies in this VDH news release. To schedule an appointment at a CVS location, follow the directions available on the CVS COVID-19 Vaccine page.

Has VDH announced where the public can receive the COVID-19 vaccine in Chesterfield County without falling within a priority cohort?  

No, VDH has not announced any public locations for people who have not fallen within a priority cohort as deemed by VDH. However, that may change as more people become vaccinated. We will be sure to update our communication platforms (i.e. Facebook, Twitter, NextDoor, main website) as more information becomes forth coming. 

Does Chesterfield County Government play any role in determining supply, capacity and administration of the vaccine?

VDH is coordinating efforts with the state’s health districts, which includes the VDH Chesterfield Health District, to organize vaccination efforts. Chesterfield County Government does not determine supply or administration of vaccinations. 

If Chesterfield County Government isn’t overseeing the COVID-19 rollout, then what’s the difference between Chesterfield County and VDH-operated Chesterfield Health District? 

The VDH Chesterfield Health District is a state-based division that oversees all public health matters in Chesterfield and Powhatan counties and the City of Colonial Heights. The Chesterfield Health District operates independently of Chesterfield County Government and receives the bulk of its funding and instruction from the state. 

COVID-19 Vaccines: Roles of VDH Chesterfield Health District and Chesterfield County Government

VDH Chesterfield Health District

  • A state entity and division of the Virginia Department of Health (VDH)
  • The Chesterfield Health District includes Chesterfield County, Powhatan County and the City of Colonial Heights
  • Responsible for following the vaccination priority phases set by VDH
  • Responsible for ordering, distributing and administering the vaccine to eligible individuals within the district, except hospital systems and long-term care facilities, according to priority phases set by VDH
  • Coordinates the distribution of the vaccine to other organizations and businesses for administering
  • The general public—individuals not included in initial priority phases—will be offered the COVID-19 vaccine when it is more widely available
  • Led by Health District Director Dr. Alexander Samuel, MD, MPH

Chesterfield County Government

  • Receives COVID-19 vaccines from the VDH Chesterfield Health District to be given ONLY to eligible employees of Chesterfield County Government and Chesterfield County Public Schools according to the phases set by VDH
  • Assists VDH and Chesterfield Health District in sharing COVID-19-related information to Chesterfield County employees, residents and business owners
  • Administers Coronavirus Response and Relief Supplemental Appropriations Act and any future funding, as directed by the federal government
  • Led by the Chesterfield County Board of Supervisors and County Administrator Dr. Joe Casey

We appreciate your patience as both Chesterfield County and VDH work quickly to provide vaccination information to residents.