Current Rates and Fees
Following are the current rates and fees that went into effect July 1, 2019. To verify specific fee information, always email the Chesterfield County Utilities Department or call us at 804-748-1271.
The Chesterfield County Department of Utilities is entirely self-supporting. No county tax dollars are used for any utilities operation. As a result, the Utilities Department depends on revenues generated from system users and new connections.
Fees for utility services are adjusted periodically to keep revenues in line with operating expenses, to replace aging facilities, and to maintain the highest standards of service.
Customers are billed bimonthly (every two months). Customer, capacity and commodity charges make up the total bimonthly bill. The customer and capacity charges equal the minimum charge for service regardless of the amount of water used. The commodity charges are determined by the metered water volume (amount of water used).
Calculate Water & Wastewater Bill
For more information about how to calculate your bill, view Calculating Your Water and Wastewater Bill (PDF) or call 804-748-1291.
Effective with bills issued on and after July 1, 2019, the consumer shall pay charges for utility service in accordance with these schedules.
a. Bimonthly service charges
The bimonthly service charge shall be:
- Customer cost charge. A customer cost charge of $5.08 for each service account. However, customers who have only a water account or a wastewater account shall pay a customer cost charge of $10.16.
- Commodity cost charge
- Water: $2.15 per 100 cubic feet (CCF)
- Wastewater: $2.25 per 100 cubic feet (CCF)
- Capacity cost charge
|Customer Class||Meter Size||Number of ERUs Per Unit||Water Bimonthly Capacity Charge||Wastewater Bimonthly Capacity Charge|
|(i)||Dwelling, single-family, including townhouses and manufactured homes that are not located in a manufactured-home park||5/8-inch||1.00||$15.28||$28.30|
|(ii)||Dwelling, two-family (per unit)||5/8-inch||1.00||$15.28||$28.30|
|(iii)||Manufactured homes that are located in a manufactured-home park and multiple-family dwellings other than multiple-family dwellings used exclusively as housing for colleges or universities (per unit)||N/A||0.85||$12.98||$24.06|
|(iv)||All other customer classes||5/8 and 3/4-inch||1.00||$15.28||$28.30|
The capacity cost charge for a dwelling that is served by a meter that is larger than five-eighths inch shall be the capacity cost charge in subsection (a)(3)(iv).
Please note: ERU stands for Equivalent Residential Unit: A unit established by the director as a benchmark for comparing utility demands that are generated by different classes of customers.
b. Ancillary charges
|(1)||Portable Water Meter Deposit||$750.00|
|(2)||Bacteriological Test for New Construction, Per Test||$35.00|
|(3)||Meter testing charges|
|(v)||Meters larger than two inches||Charged the actual cost of the test|
|(4)||Temporary Voluntary Meter Disconnection Fee||Customer cost charge plus capacity costs charge for each billing period of disconnection, plus service re-connection fee|
|(5)||Strong waste surcharge||BOD Surcharge Rate (RBOD)||$0.24 per pound|
|TSS Surcharge Rate (RTSS)||$0.23 per pound|
|TN Surcharge Rate (RTN)||$1.49 per pound|
|TP Surcharge Rate (RTP)||$4.59 per pound|
|(6)||Septage dumping charge||$50.00 per 1,000 gallons|
c. The water volume for residential consumers who are connected to the wastewater system but not to the water system shall be 0.296 hundred cubic feet per day. Non-residential consumers who are connected to the wastewater system but not to the water system shall install a private meter approved by the director. The volume shall be based on the private meter reading.
d. A consumer who has paid a connection fee shall pay the monthly service charge and ancillary charges, irrespective of whether the consumer is actually receiving utility service.
e. Significant industrial users shall pay a surcharge for the cost of treating excessive strength waste or pollutants in accordance with article IV.
f. When a water meter is tested at the consumer's request and the test establishes that the meter is inaccurate according to industry standards (AWWA C700a-91, section 3.8, Registration Accuracy) the consumer shall not be assessed the meter testing charge.
Connection Fees consist of:
- Capital Cost Recovery Charge
- Water Service Line Charge
- Water Meter Charge
Capital Cost Recovery Charge*
|Customer Class||Meter Size||Water||Wastewater|
|For a dwelling, single-family, including townhouses, manufactured homes that are not located in a manufactured home park, and individually-metered multifamily dwelling units**||5/8-inch||$5,725||$5,400|
|For a dwelling, two-family (per unit)**||5/8-inch||$5,725||$5,400|
|For manufactured homes that are located in a manufactured home park and for master-metered multifamily dwellings other than multifamily dwellings used exclusively as housing for colleges and/or universities (per unit)***||N/A||$4,866||$4,590|
|All other customer classes||5/8-inch||$5,725||$5,400|
|12+ inches||Determined by the director of utilities based on the number of equivalent residential units per unit|
*The Capital Cost Recovery charge is based on equivalent residential units.
**Per unit for a dwelling with a 5/8-inch meter. Dwellings served by larger size meters pay in accordance with the schedule shown above for “all other customer classes.
***The per unit charge is based on 85% of the 5/8-inch meter charge. See Chapter 18 in the Chesterfield County Code of Ordinances for more information.
Water Service Installation Charges
The meter and water service line installation for meters that are larger than two inches shall be the actual cost that Chesterfield County incurred to install the meter plus 25 percent.
For more information, call Chesterfield County Utilities at 804-748-1862.
Chesterfield County Utilities offers a residential companion meter for irrigation systems to residents who have a water and wastewater account and would like a second meter to measure outside water use separately.
No wastewater charges are applied to the residential companion meter, since outside water does not enter the sewer system.
The residential companion meter for irrigation is available at a cost of $500, but is only available to Chesterfield County homeowners. It is not available for commercial use or entrances to subdivisions and their common areas.
For more information about residential companion meters, see How to Obtain a Residential Companion Meter for an Irrigation System (PDF) or call 804-748-1862.