Call Centers Information

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Chesterfield Health District Call Center

The Chesterfield Health District, which includes Chesterfield and Powhatan counties and the City of Colonial Heights, has a COVID-19 call center for health district residents. The call center is a resource for residents seeking responses to general questions about COVID-19.

Residents can dial 804-318-8207 from 8 a.m. to 4:30 p.m. with questions about COVID-19. Callers with questions after 4:30 p.m. are encouraged to call the main Virginia Department of Health number at 1-877-ASK-VDH3.

Medical providers can call 804-717-6440 from 8 a.m. to 4:30 p.m. with their COVID-19 questions. The medical provider number has voice mail capabilities and refers medical callers to 1-877-ASK-VDH3 after 4:30 p.m.

For medical assistance, contact your medical provider or urgent care facility. If you are experiencing a medical emergency that is non-COVID-19 related, please call 9-1-1.

Mental Health Support Services Phone Numbers

Mental Health Support Services (MHSS) is here for you and your loved ones during this unprecedented time. Please reach us by calling:

• Department Line 804-748-1227 – For general questions regarding MHSS programs and services.
• Main Intake Line 804-768-7318 – For anyone who would like to begin receiving MHSS services or who would like to gather information and advice on behalf of another.
• 24/7 Crisis Intervention Line 804-748-6356 – For individuals experiencing a psychiatric emergency.
• Mental Health Support Services (MHSS) COVID-19 Resource Guide
• Mental Health Support Services (MHSS) Mental Health Information and Resource Guide

Chesterfield County Call Center - Emergency Operations Center

The Chesterfield County Emergency Operations Center provided a Call Center, which ceased services on Friday, July 17.

Chesterfield County Public Schools Call Center - Call CCPS

Chesterfield County Public Schools provided Call CCPS, which ceased services on Thursday, July 16.