Chesterfield County Employees

Welcome to telework and remote access

Follow these steps to access work email, calendar, Teams and Microsoft applications through your browser

  1. Decide what personal device will be used for the access. A well-maintained PC/laptop/Mac/tablet is fine, with a recent generation browser. You will also need your personal cell phone during the multi-factor setup process in Step #3.
  2. Review the following documents in order, do not proceed if you have any concerns or cannot accept the conditions: 
  3. Access and login using your county credentials. You will be prompted to complete the Multi-Factor Authentication (MFA) and setup. If you have questions or difficulties with the setup process, please refer to the MFA setup Guide (PDF). Remember, never give your password to anyone and always use a password for county work that is very different from any personal password. Note: Microsoft MFA services are currently experiencing some loading delays which may require you to attempt this setup multiple times. Please be patient and call IST helpdesk if your repeated attempts are unsuccessful.
  4. Need help with Teams? Review the Teams Quickstart Guide (PDF)

Please contact the IST helpdesk at 804-768-7500 if you have any questions.

Guidelines for teleworking non-exempt employees and overtime

Many employees who work for the county are able to telework during the coronavirus crisis. The nature of their work allows them to provide valuable services telephonically or through their computer.

It is important to note that employees who are non-exempt cannot work over 40 hours in a week, even if it is working from home to respond to a telephone call/message or an email. The standard county workweek begins on Saturday at 12:01 a.m. and ends Friday at 12 a.m. Work hours for most county employees are 8:30 a.m.-5 p.m., Monday through Friday. Even during this time when most employees are teleworking, it is important to adhere to your regular work schedule since that is when most employees and citizens will be reaching out for guidance and assistance.

As noted in Policy 6-17 (PDF), employees should obtain prior approval for overtime hours worked.

Cybersecurity Matters: Beware of COVID-19 computer and phone scams

Cyber criminals will use public health threats such as the coronavirus outbreak,or other high-profile events, to conduct financial fraud scams or to disseminate malicious malware (i.e., viruses, ransomware, trojans, worms, etc.). Learn what you can do to protect yourself from external emails, fake social media posts and phishing with our Cyber Security Matters Newsletter (PDF).