COVID-19 Chesterfield Closings and Cancellations

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closAs the COVID-19 situation continues to develop and in accordance with Centers for Disease Control and Prevention (CDC) and the Virginia Department of Health (VDH) recommendations and guidelines, Chesterfield County will be announcing postponements, cancellations and closings. This is by no means an exhaustive list; as this rapidly changing situation continues to evolve, we as a county will continue to adapt. Please continue to check below for new and updated information regarding department initiatives and procedures. 

Specific Event Cancellations

If you are looking for information about a specific event, please visit our County Calendar. Specific department calendars can be selected by using the "Select a Calendar" drop-down function and topics can also be keyword-searched by using the calendar search bar feature.


Chesterfield County Government Offices - Open with Reduced Operations Until Further Notice

Beginning Monday, March 30, Chesterfield County government services will be open with reduced operations until further notice. Buildings will be inaccessible to the public, and citizens should call ahead before attempting to visit any county buildings in person. Courts will be operating under state guidelines.

Designated staffing employees must report to work as usual. The county will continue to offer select programs and services remotely through telework or through service modifications to be defined by your department. Each department will begin notifying employees of how their department will operate and identify the staff required to work for the week.

Additionally, the Chesterfield County Emergency Operations Center opened a call center for residents and employees who have general questions about county operations and services during the COVID-19 response. The call center will be open Monday-Friday from 7 a.m. to 7 p.m.

If you have questions about COVID-19, you can call the Chesterfield Health District call center at 804-318-8207 from 8 a.m. to 4:30 p.m. Callers with questions after 4:30 p.m. are encouraged to call the main Virginia Department of Health number at 1-877-ASK-VDH3.

Please share this information with any employees who do not have access to their county emails at home. It is also recommended that employees sign up for Chesterfield Alert, check the Employee Weather Line (748-1256) or visit chesterfield.gov for up-to-date information on the county’s status.

Chesterfield Pandemic Virus Policy

Chesterfield County is committed to the health and safety of its employees, contractors and workplace visitors and is committed to minimizing the risk of exposure and transmission of pandemic viruses through the workplace, like pandemic influenza and COVID-19. The county will make all reasonable efforts to provide essential services to residents on an uninterrupted basis during a pandemic viral outbreak. Read the full Pandemic Virus Policy.


COVID-19 Postponements, Cancellations and Closings: 

  • Building Inspection
    • Per CDC recommendations, the Community Development Building is closed to the public until further notice.
      • Inspections will continue to be performed.
      • Permit applications sent via mail or commercial courier will be accepted and processed.
      • Though customers are not allowed in the building, customer deliveries are being handled through the use of an exterior pickup/drop off cart located in the breezeway directly outside of the Community Development Building (9800 Government Center Parkway). Instructions are provided on the door and/or cart.
      • The walk-thru permit process is suspended until further notice.
    • Information for Business Owners: Reopening your business in Chesterfield - Chesterfield Economic Development
    • Occupant Load Determination for Compliance with the Governor’s Executive Order 61

      EO61 sets occupancy limits based on “50% of the lowest occupancy load on the certificate of occupancy” for numerous types of businesses and facilities. In most cases the occupancy load is not provided on the certificate of occupancy (CO) because state law does not require the occupant load to be printed on the CO. To determine the occupant load of your facility for application of EO61:

      • For all facilities- If there is an existing posted occupant load in the facility or one provided on the CO, that occupant load is acceptable to use. There is no need to confirm the value with our department.

      • If there is no posted occupant load or one provided on the CO:

        • Restaurants, Dining Establishments, Food Courts, Breweries, Microbreweries, Distilleries, Wineries, and Tasting Rooms:
          Use the number of chairs provided within the facility where the patrons are served.

        • Brick and Mortar Retail Businesses:
          Determine the floor area of the building or tenant space open to customers and divide the area by 60. Example: The retail sales floor area is 20 feet by 50 feet. 20ft. x 50ft. = 1000 sq.ft.
          1000 sq. ft. / 60 = 16.67 round up to 17. The occupant load is 17.

        • Personal Care and Personal Grooming Services:
          Determine the total floor area of the building or tenant space use to provide the services and divide the area by 100. Example: The tenant space for the salon is 20 feet by 50 feet.
          20ft. x 50ft. = 1000 sq.ft.
          1000 sq. ft. / 100 = 10 (round up for fractions). The occupant load is 10.

        • Indoor Shooting Ranges:
          Determine the total floor area of the building or tenant space use for shooting stations, training and staging and divide the area by 100. Example: The area for shooters to assemble, receive instruction and shoot from is 20 feet by 50 feet. 20ft. x 50ft. = 1000 sq.ft.
          1000 sq. ft. / 100 = 10 (round up for fractions). The occupant load is 10.
          If the shooting range has an associated retail sales area, apply the brick and mortar retail business calculation above and add the two occupant load values together to determine the total occupant load for the facility.

  • Chesterfield County Public Library (CCPL) 
    • Closed to the Public: Library buildings are closed to the public. Staff are providing telephone assistance and curbside holds pickup from 9 a.m.-5 p.m. Monday through Saturday. Please call 804-751-CCPL. Visit library.chesterfield.gov for more information.
    • Libraries are available 24/7 at library.chesterfield.gov. Check out the Stream and Download page for access to online magazines, TV shows, movies, books and music.
    • Hours: Current branch operating hours are Monday-Saturday, 9 a.m.-5 p.m. Current curbside pickup hours are Monday-Saturday, 10 a.m.-4 p.m.
    • Due dates for items currently checked out have been updated to July 1, 2020.
  • Chesterfield County Public Schools (CCPS)
  • Citizen Information and Resources
    • Mobility Services - Announcement regarding Access Chesterfield program:
      • Beginning Tuesday, April 14, Chesterfield County Libraries will be selling vouchers through their curbside service.  It is critical that customers follow the library’s curbside service procedures as outlined in the Purchase Vouchers tab on the Access Chesterfield page.  

      •  Voucher sales may still be handled through the mail by using our voucher order form. It is taking between 8 and 10 days for Mobility Services to receive orders through the mail and staff are processing all sales daily and mailing them out immediately. With that, it could be in excess of 14 to 16 days to get vouchers.  

      • We want you to make your appointment - Access On Demand is available. We recommend using our Access On Demand service, when possible, to ensure more social distancing.

    • Postponed: 2020 Government Citizens Academy. New dates TBD.
    • Postponed: 2020 My Chesterfield Academy. New dates TBD.
  • Commissioner of the Revenue
  • Community Enhancement
  • Convenience Centers
    • At this time, both of Chesterfield County’s convenience centers, the Northern Area Convenience Center and the Southern Area Convenience Center, will operate on a normal schedule.
    • Effective April 8, 2020, credit and debit cards (Visa and MasterCard) are the ONLY method of payment during the COVID-19 pandemic. No cash accepted. 
  • Cooperative Extension
    • Closed to the Public: The Chesterfield Cooperative Extension Laboratory is still closed to the public, but staff continues to assist residents by providing assistance with their plant disease, insect or weed problems Monday through Friday from 8 a.m.-4:30 p.m. Please email us at vce@chesterfield.gov with high resolution pictures (as attachments, not embedded) and a description of your concerns or questions. We will try to digitally diagnose your problem and provide you with a recommendation. If the images are not sufficient for an accurate and timely resolution, we may ask that you mail a sample to our laboratory. If the sample is too large to mail, please call our office at 804-751-4401 to schedule an appointment before attempting to drop off samples. For landscapers, nursery operators and garden center managers, you may use the same email and phone number to submit questions and pictures.
      • Cancelled: Grass Roots for 2020
      • Cancelled: Learn Your Landscape for 2020
      • Cancelled: Bumblebee Jamboree for 2020
      • Cancelled: 4-H Camp Overnight & Day Camps
  • Courts
    • Please visit Courts’ Response to COVID-19 Coronavirus for all Courts-related updates. 
    • The Supreme Court of Virginia ordered all court hearings suspended through Sunday, May 17, with exceptions for trials in which defendants did not waive their right to a speedy trial.
    • Remote Hearings: The Court can conduct remote hearings as appropriate.  Please see the information published below with dates for April 15-16, 2020, as well as Remote Appearances for complete information.
    • Courts Operations and Public Services Current Information: 
    • Claiming a Notary Public Commission During COVID-19 Pandemic
    • Probate and Estate Assistance During COVID-19 Pandemic
    • Online prepayments of traffic cases (where appropriate) and online payments of all fines and costs are strongly encouraged
    • Inmates: Where possible, hearings will be held via videoconferencing; out of state witnesses will not be transported.  Riverside Regional Jail has temporarily suspended in-person visitation; video visits may be accommodated.  
    • Please do not visit the courthouses unless you absolutely have to; if you are not necessary to a proceeding or may be able to conduct your business at a later date, please stay home
    • Travelers from a Level 2 or 3 Travel Health Notice Country: Notify the Court immediately if you are summoned, via phone or email; your case will be continued. DO NOT COME IN PERSON.
    • Illness: If you are sick, notify the Court immediately if you are summoned, via phone or email; your case may be continued. DO NOT COME IN PERSON.
    • Attorneys:  Attorneys may drop off filings in the Clerk’s Office without being required to wait
    • Special Notice: Beginning Wednesday, April 8, 2020, the Sheriff’s Office will initiate temperature screening of visitors at the main entrances of both courthouses as a condition of entry. Screeners will be masked and gloved. If anyone is turned away for having a temperature at or above 100 degrees WHO IS ALSO A PARTICIPANT IN A HEARING, the Sheriff’s Office will immediately advise the presiding judge. Such persons MAY still participate in a scheduled hearing by telephone from outside the courthouse AT THE DISCRETION OF THE PRESIDING JUDGE.
    • Cancelled: Driver’s License Ceremonies - Until further notice, all in-person driver’s license ceremonies are cancelled. The Court is currently developing an online method for remote participation. If your young adult’s temporary license/permit will expire prior to May 1, 2020, please contact Jill Bryant via email at jrbryant@vacourts.gov to obtain information about an alternative ceremony. Please contact the Court ONLY by email. The recent increase in calls to the Court necessitates the use of email in order to respond in a timely fashion.
  • Fire and EMS
    • Recruitment Update: Thank you for your interest in becoming a Firefighter/EMT with Chesterfield Fire and EMS. Our application process is currently OPEN, and those who meet the minimum qualifications are encouraged to apply. Due to the COVID-19 situation and the uncertainty of when we can offer testing, the current recruitment period has been extended until Sunday, June 28, 2020. We will communicate our test schedule to applicants as soon as possible. If you haven’t submitted an application, we hope that you will! If you have already submitted an application, we ask for your patience as we collectively navigate this difficult time. Information is also posted on our CFEMS Facebook page /ChesterfieldVAFireEMS. We are looking forward to receiving your application.
    • Postponed: Citizen Fire Academy. Postponed to late summer - registration will reopen at that time.
  • Internal Audit
    • The Internal Audit office is closed to the public until further notice; the department is currently teleworking but fully operational.
    • You can reach Internal Audit by email or call 804-748-1240 and a member of the department will respond as quickly as possible.
  • Mental Health Support Services (MHSS) 
    • The Department of Mental Health Support Services will remain in operation, with staff present in the office and working remotely. Office hours are M-F 8 a.m. - 5 p.m. Crisis services are available 24 hours a day, 7 days a week. Offices will be inaccessible to the public except by emergency appointment only. Regular client appointments are being conducted by telephone or through telehealth options. Appointments can be scheduled by calling the main agency number at 804-748-1227. Individuals experiencing a psychiatric emergency should call the crisis line at 804-748-6356.
    • Mental Health Support Services (MHSS) COVID-19 Resource Guide
    • Mental Health Support Services (MHSS) Mental Health Information and Resource Guide
    • Families First Remains Open During COVID-19: Families First continues to provide services during the COVID-19 pandemic. All services are provided virtually through phone and online platforms to protect citizen and staff safety.
  • Parks and Recreation
    • The Department of Parks and Recreation has instituted the following steps until further notice:

      • All Parks and Recreation special events, programs and facility rentals (including picnic shelters) are cancelled. This includes department-sponsored and co-sponsored activities.
      • Registrations will not be taken for programs and activities until further notice.
      • No facility rentals will be scheduled until further notice.
      • All County recreation centers, senior centers, historic sites and the Nature Center are closed until further notice.
    • Chesterfield County parks will remain open including playgrounds, picnic shelters, dog parks, restrooms, basketball courts, tennis and pickleball courts.  All patrons are recommended to take preventative action when visiting the park system including self-monitoring and practicing social distancing.

    • Athletic fields, rectangular and diamond, remain open for unorganized recreational use by individuals or families of less than 10 that are maintaining recommended social distancing. All goals, bases and other equipment have been removed from the fields. No practices, training, team workouts or other organized activities are permitted.

  • Planning 
    • The Planning Department is continuing to provide most of its planning services, despite the offices being closed to the public. Planning staff is still working and can be reached by calling 804-748-1050 or by emailing planning@chesterfield.gov. If you know the staff member who might be working on your specific project, emailing them directly is currently the best way of reaching them. Planning is returning calls and emails within the same business day.
    • The Planning Department is accepting new applications for the zoning cases, site plans and subdivisions. Due to some limitations that we have in the Planning Department because of the COVID-19 outbreak, the Planning Department has updated our process for reviewing Site Plan/Subdivision applications and resubmittals. For a  detailed explanation on the steps for the process, please read: E-filing of Development Plans to Chesterfield County (PDF)
    • For updates regarding other Planning-related meetings (Preservation Committee, Community Meetings, etc.), visit the Planing Department webpage.
  • Planning Commission
  • Police
  • Registrar
  • Sheriff’s Office
    • Chesterfield County Jail: The Chesterfield County Jail has implemented the following measures to minimize the risk of exposure and transmission of pandemic viruses: 
      • Stopped entry of all volunteers and facilitators until further notice.
      • Taking baseline temperatures for all new inmate committals and contractors who enter the facility.
      • Asking a baseline questionnaire to all new inmate committals and contractors before granting entry.
      • Identified isolation areas within the jail for any new inmate committals who have a temperature of 100.4 or greater. 
      • Encouraging all employees to wear gloves when handling paperwork.
      • Continuous disinfecting of all areas throughout the jail. 
      • Video visits can be done through the internet directly from your personal phone or laptop while at home.
    • Sheriff’s Office will regularly update the Chesterfield County Sheriff’s Office Facebook page as they receive additional information.

  • Social Security Administration
    • Social Security Benefits Will be Paid On Time - Andrew Saul, Commissioner of Social Security, reminds the public that Social Security and Supplemental Security Income (SSI) benefit payments will continue to be paid on time during the COVID-19 pandemic. The agency also reminds everyone to be aware of scammers who try to take advantage of the pandemic to trick people into providing personal information or payment via retail gift cards, wire transfers, internet currency or by mailing cash, to maintain Social Security benefit payments or receive economic impact payments from the Department of the Treasury.

      “Social Security will pay monthly benefits on time and these payments will not be affected by the COVID-19 pandemic,” Commissioner Saul said. “I want our beneficiaries to be aware that scammers may try to trick you into thinking the pandemic is stopping or somehow changing your Social Security payments, but that is not true. Don’t be fooled.”

      The Department of the Treasury will soon provide information about economic impact payments under the recently enacted law, the Coronavirus Aid, Relief, and Economic Security Act, or CARES Act. Treasury, not Social Security, will be making direct payments to eligible people. Please do not call Social Security about these payments as the agency does not have information to share.

      The agency continues to direct the public to its online self-service options whenever possible. Local offices are closed to the public but are available by phone. People can find their local field office phone number by accessing the Field Office Locator. 

      To allow available agents to provide better phone coverage, the agency is temporarily changing the National 800 Number hours to 8 a.m. to 5:30 p.m. local time. The agency is experiencing longer than normal wait times on the 800 Number and asks the public to remain patient, use its online services at www.socialsecurity.gov, or call their local office.

      Please visit the agency’s COVID-19 webpage at www.socialsecurity.gov/coronavirus/ for important information and updates.
    • Need help from Social Security?  Many of our services are available online at www.ssa.gov/onlineservices, including:
      • Applying for benefits.
      • Setting up or changing your direct deposit.
      • Changing your address, if you get benefits.
      • Getting proof of your benefits.
    • We strongly encourage you to try our convenient and secure online services before calling us.  Please be aware that our call wait times are much longer than normal. Save time and go online.
    • For more information, please visit our COVID-19 page at www.ssa.gov/coronavirus. There you can find out what limited services we can provide by phone, and important information about deadlines we are extending to ease the burden on you and medical providers during this pandemic. You can also subscribe to get an email or text message notification when we update the page so you stay informed.
  • Social Services
  • Speakers Bureau
    • Cancelled: All scheduled Speakers Bureau engagements are cancelled. As the COVID-19 situation develops, engagements will be rescheduled as appropriate for future dates. No new requests will be taken at this time.
  • Treasurer
    • Tax Payments: Please view this video featuring Chesterfield County Treasurer Rebecca Longnaker as she provides information on a variety of tax payment options during COVID-19 closures.
    • Online Tax Payment Plan Application: Chesterfield County Treasurer’s Office is here to assist citizens in the timely payments of their taxes. If you believe you will be unable to pay your Chesterfield County personal property taxes or real estate taxes on time, you may qualify for a tax payment plan through the Treasurer’s Office. Terms and conditions of tax payment plans are determined on a case-by-case basis, but the plans are designed to provide relief to those without sufficient funds to pay the full amount of their tax statements by the tax due date.
  • Utilities
    • Water and Wastewater Service Disconnections Suspended: To protect public health during the COVID-19 coronavirus outbreak, Chesterfield Utilities will continue to provide water and wastewater service to customers who are unable to make payments by their due date. This policy will apply until 30 days after the Local State of Emergency is lifted. If your service needs to be restored, please contact Chesterfield County Utilities Department billing and accounts at 804-748-1291.
    • Chesterfield Utilities Building Closed /Payment Options: To protect public health during the coronavirus outbreak, the Chesterfield Utilities Building is inaccessible to the public. If you need assistance, please call the main Utilities Department phone number: 804-748-1271. Office hours are 8:30 a.m. to 5 p.m. on Monday through Friday with the exception of county holidays. Payments are continuing to be processed and there are several payment options available as listed under Payment Methods and Past-Due Payments on the Utilities department webpage.
    • For more information about COVID-19 and your water and wastewater service, please visit the Utilities department webpage.
  • Virginia Department of Motor Vehicles (DMV)