Residential Customers, Homeowners, & Tenants

Utilities Home

Return to the Utilities homepage.

Calculate Your Water and Wastewater Bills (PDF)

Utilize this helpful document to calculate your water and wastewater bills.

Companion Meter for Irrigation (PDF)

Learn how to obtain a residential companion meter for an irrigation system.

Frequently Asked Questions

Find answers to frequently asked questions regarding utility services in Chesterfield County.

Help Relatives & Elders with Their Accounts (PDF)

Sign up for the Concern About Relatives and Elders (CARE) program and help a relative or elder with paying their bills.

Moving in or Moving out

Access information on opening or closing utilities accounts for property owners and tenants.

Customer Portal

Pay My Bill Online

Pay your utility bill online.

Payment Methods & Past Due Payments

Learn about utility account payment methods and read about the past due payment procedures.

Prevent Frozen Pipes (PDF)

Read how to prevent frozen pipes.

Prevent Sewer Backups (PDF)

Learn how to prevent sewer backups.

Tips for a Healthy Lawn (PDF)

View a handy fact sheet about water-wise lawn and landscape care.