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Residential Customers, Homeowners & Tenants
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Utilities Home
Return to the Utilities homepage.
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Pay My Bill Online
Pay your utility bill online.
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Payment Methods & Past Due Payments
Learn about utility account payment methods and read about the past due payment procedures.
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Moving in or Moving out
Access information on opening or closing utilities accounts for property owners and tenants.
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Calculate Your Water and Wastewater Bills (PDF)
Utilize this helpful document to calculate your water and wastewater bills.
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Residential Companion Meter for Irrigation Systems
Chesterfield County Utilities offers a residential companion meter to residents who have a water and wastewater account and would like a second meter to measure outside water use separately.
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Water-wise Lawn and Landscape Care
Knowing how and when to water helps to keep a yard healthy and costs down.
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Help Relatives & Elders with Their Accounts (PDF)
Sign up for the Concern About Relatives and Elders (CARE) program and help a relative or elder with paying their bills.
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Prevent Frozen Pipes (PDF)
Read how to prevent frozen pipes.
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Prevent Sewer Backups (PDF)
Learn how to prevent sewer backups.
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Tips for a Healthy Lawn (PDF)
View a handy fact sheet about water-wise lawn and landscape care.
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George B. Hayes
Director of Utilities
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Utilities
Physical Address
9840 Government Center Parkway
Chesterfield, VA 23832
Mailing Address
P.O. Box 608
Chesterfield, VA 23832-0009
Phone: 804-748-1271Fax: 804-751-4607
More information about your water and wastewater service and COVID-19.
Hours
Monday - Friday
8:30 a.m. - 5 p.m.
(excluding holidays)
Water / Wastewater Emergencies
Phone: 804-748-1310
Billing & Accounts
Email for Billing and Account Inquiries
Phone: 804-748-1291
Payments by Phone:
Phone: 844-449-7664
Technical Support for Online and Phone Payments:
Phone: 800-420-1663
After Business Hours, Weekends & Holidays
Phone: 804-744-1360