- Home
- Government
- Departments
- Utilities
- Residential Customers, Homeowners, & Tenants
Residential Customers, Homeowners, & Tenants
9
1
1
2
-
Utilities Home
Return to the Utilities homepage.
-
Pay My Bill Online
Pay your utility bill online.
-
Payment Methods & Past Due Payments
Learn about utility account payment methods and read about the past due payment procedures.
-
Moving in or Moving out
Access information on opening or closing utilities accounts for property owners and tenants.
-
Calculate Your Water and Wastewater Bills (PDF)
Utilize this helpful document to calculate your water and wastewater bills.
-
Companion Meter for Irrigation (PDF)
Learn how to obtain a residential companion meter for an irrigation system.
-
Help Relatives & Elders with Their Accounts (PDF)
Sign up for the Concern About Relatives and Elders (CARE) program and help a relative or elder with paying their bills.
-
Prevent Frozen Pipes (PDF)
Read how to prevent frozen pipes.
-
Prevent Sewer Backups (PDF)
Learn how to prevent sewer backups.
-
Tips for a Healthy Lawn (PDF)
View a handy fact sheet about water-wise lawn and landscape care.
-
George B. Hayes
Director of Utilities
-
Utilities
Physical Address
9840 Government Center Parkway
Chesterfield, VA 23832
Mailing Address
P.O. Box 608
Chesterfield, VA 23832-0009
Phone: 804-748-1271Fax: 804-751-4607
More information about your water and wastewater service and COVID-19.
Hours
Monday - Friday
8:30 a.m. - 5 p.m.
(excluding holidays)
Water / Wastewater Emergencies
Phone: 804-748-1310
Billing & Accounts
Email for Billing and Account Inquiries
Phone: 804-748-1291
Payments by Phone:
Phone: 844-449-7664
Technical Support for Online and Phone Payments:
Phone: 800-420-1663
After Business Hours, Weekends & Holidays
Phone: 804-744-1360