Access Chesterfield

Please Note

Chesterfield County Offices are currently closed to the public, this includes all locations that sell vouchers.  All voucher sales will be handled through the mail by using our voucher order form. Mobility Services staff will process all sales daily and mail them out immediately. With the COVID-19 or Coronavirus warning, we recommend using Access On Demand service, when possible, to ensure more social distancing.

Do you need a ride to medical appointments, grocery shopping or to visit family or friends? Do friends or family members have time off from work to take you to appointments? Do you want to be independent again?

Access Chesterfield can help.

Access Chesterfield is a shared ride curb-to-curb service that picks up and drops off multiple people in route to different destinations. 

  • Reservations must be made by 2 p.m. the day before.  
  • Each ride will require a voucher.
  • Curb to curb service - vehicle will pick you up at the end of your driveway.
  • You can ride anywhere in Chesterfield County.
  • Rides anywhere in the service area are available for:
    • Medical trips
    • Employment trips for our passengers with disabilities

Service Provider

Services are provided by Owl Inc.  They will always arrive in a vehicle with their logo on the side.  For reservations, please call 804-545-7222. Owl2

Service Hours

  • Monday to Friday
    5:30 a.m. to 7:30 p.m.
  • Saturday
    5:30 a.m. to 5:30 p.m.

There is currently no service on Sunday.

Service Areas

  • Service Area Map - The area in grey on the Service Area Map has limited service as outlined below. 
  • Modified Service Area Map - additional service area available to our passengers living in the southern part for the county (South of Route 10).
  1. Purchasing Vouchers
  2. Scheduling
  3. Changing Trip
  4. Cancelling Trip

To purchase vouchers you must present your Mobility Services ID card

  • A book of 6 vouchers cost $36.
  • One voucher is good for a one-way trip.

Purchase your vouchers at

  • Chesterfield County Libraries
  • Chesterfield Treasurer’s Office
  • Citizen Information & Resources Office

Purchase through the mail by completing the voucher order form and mailing to the address on the bottom of the form.