Access Chesterfield

  1. Chesterfield’s Access On Demand, GRTC to Cover Fee for Rides to COVID-19 Vaccine Appointments for Ch

    Chesterfield County & GRTC want to ensure the transportation is not a barrier to receiving a COVID-19 vaccine. If a resident has an appointment to get the vaccine, but doesn’t have a way to get there, please call Mobility Services at 804-706-2796. Read on...
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Please Note: Vouchers at CCPL Locations

Mobility Services office remains closed to the public. 

Chesterfield County Public Library is selling vouchers at all open locations and through the curbside service. It is critical that customers follow the library’s curbside service procedures as outlined in the Purchase Vouchers tab below.    

Voucher sales may still be handled through the mail by using our Voucher Order Form (PDF). It is taking between 8-10 days for Mobility Services to receive orders through the mail and staff are processing all sales daily and mailing them out immediately. With that, it could be in excess of 14-16 days to receive vouchers.
We want you to make your appointment - Access On Demand is available.

We recommend using Access On Demand service, when possible, to ensure more social distancing.

Please Note: Required Wearing of Masks

The Centers for Disease Control and Prevention (CDC) issued an Order (PDF) on Friday, Jan. 29, 2021, requiring the wearing of masks by travelers to prevent spread of the virus that causes COVID-19. Transportation operators must also require all passengers to wear masks when boarding, disembarking and for the duration of the travel.  

This Order must be followed by all passengers on public transportation (e.g., airplanes, ships, ferries, trains, subway, buses, taxis and ride-shares) traveling into, within or out of the United States as well as transportation operators (e.g., crew, drivers, conductors and other works involved in the operation of transportation).

People must wear masks that cover both the mouth and nose when awaiting, boarding, traveling on or disembarking public transportation. 

About Access Chesterfield

Do you need a ride to medical appointments, grocery shopping or to visit family or friends? Do friends or family members have time off from work to take you to appointments? Do you want to be independent again?

Access Chesterfield can help.

Access Chesterfield is a shared ride curb-to-curb service that picks up and drops off multiple people in route to different destinations. 

  • Reservations must be made by 4 p.m. the day before.  
  • Each ride will require a voucher.
  • Curb to curb service - vehicle will pick you up at the end of your driveway.
  • You can ride anywhere in Chesterfield County.
  • Rides anywhere in the service area are available for:
    • Medical trips
    • Employment trips for our passengers with disabilities

Service Provider

Services are provided by Dependacare Transportation. They will always arrive in a vehicle with their logo on the side.  For reservations, please call 804-745-1818. 

Dependacare Transportation

Service Hours

  • Monday-Friday, 5:30 a.m.-7:30 p.m.
  • Saturday, 5:30 a.m.-5:30 p.m.

There is currently no service on Sunday.

Service Areas

  1. COVID-19 Vaccinations
  2. Purchasing Vouchers
  3. Scheduling
  4. Changing Trip
  5. Cancelling Trip

COVID-19 Vaccinations

For our Access Chesterfield passengers with vouchers, Dependacare will provide transportation to your COVID-19 Vaccinations.

You will need to schedule your trip at least two and a half hours before you have to leave to get to your appointment on time. To be sure you get a ride - scheduling a day or two in advance is best. 

  • Make sure you tell them this is a COVID-19 vaccination trip.  
  • Schedule your return trip as a Will Call.  

As soon as you have your vaccination and are in the 15 - 30 minute post vaccination waiting area, call Dependacare and schedule your Will Call return trip.  They have up to an hour to pick you up, once you call.

If you don't have vouchers to pay for your COVID-19 trip, please call our office at 804-706-2796, we may be able to help.