Access on Demand

Private Rides on Demand

Access on Demand assists qualifying county residents in securing private rides in the service area for trips such as medical appointments, grocery shopping, or visits to family or friends. Access on Demand offers:

  • Same day reservations. Reservations must be made two hours in advance.
  • Door-to-door service. This includes assistance for those requiring extra assistance.
  • Three highly-qualified providers.
  • Providers who will call when they arrive to pick you up.

For more information about the Access on Demand program, view the Riders Guide - English (PDF) or Riders Guide - Spanish (PDF).

Payment

No pre-payments are required to use Access on Demand; you are charged at the start of your trip on the day of trip. There is a $6 co-pay for each trip, although longer trips may require a higher co-pay. Riders must provide a credit or debit card number to service providers for the co-pay. Vouchers cannot be accepted for Access on Demand.

Cancellations

Riders must cancel at least two hours prior to scheduled ride or they will be charged the $6 co-pay.

Service Providers

  1. Uzurv
  2. Dependacare 
  3. Roundtrip

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Uzurv

Uzurv offers private, door-to-door ambulatory and wheelchair access vehicle (WAV) services with drivers knowledgeable in disability sensitivity, CPR and First Aid. Uzurv is available to registered county residents for personal, work and medical-related purposes.

Ambulatory Rides

Ambulatory rides with a private Uzurv driver are available seven days a week and may be booked in advance or same day. Same-day trips must be booked at least two hours before the scheduled pickup time.

Wheelchair Access Vehicle Services

WAV rides provides door-to-door, wheelchair-accessible transportation to anywhere in Chesterfield County with a private Uzurv driver. Rides are available seven days a week and must be booked at least two days in advance.

Book a Trip

To schedule a ride, call 804-655-0255 during the following hours for each service:

Ambulatory Service Hours:

  • Monday - Saturday: 5:30 a.m. to 11:30 p.m.
  • Sunday: 5:30 a.m. to 11:30 p.m. (work and medical trips only)

Wheelchair Access Vehicle (WAV) Service Hours:

  • Monday - Friday: 5:30 a.m. - 10 p.m.
  • Saturday: 7:30 a.m. - 7:30 p.m.
  • Sunday: 7:30 a.m. - 7:30 p.m. (work and medical trips only)