National Alliance on Mental Illness Helpline

Our Mission

Trained volunteers provide information, referrals, and support to all who have questions about or are affected by serious mental illness.


  • Helpline/Hotline
  • Information and Referrals
  • Mental Health Services/Behavioral Issues
  • Resource Center

Other Details

  • Accepts volunteers?: Yes 18
  • Ages: All
  • Comments: The helpline offers: Information. We provide general (non-professional) information on illnesses such as schizophrenia, bipolar disorder, depression; issues affecting children, adolescents & young families; general questions about medication; NAMI programs (such as Family-to-Family and In Our Own Voice); NAMI policy positions (such as mental health parity); and more. Referrals. Callers are referred to NAMI State Organizations, NAMI Affiliates and support groups throughout the country and to other organizations serving the needs of those affected by serious mental illness. Support. Trained volunteers—- consumers and family members - are in a unique position to offer support and empathy from people who know what it's like and who have "been there."
  • Fees: No

More Information

For more information, please contact:

National Alliance on Mental Illness Helpline
3803 North Fairfax Drive, Suite 100
Arlington, VA 22206

Phone: 703-524-7600 Business Office
Hotline: 1-800-950-6264
Email Information
National Alliance on Mental Illness Helpline Website


Monday - Friday
10 a.m. - 6 p.m.

Service Definitions

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