The Chesterfield County Emergency Communications Center (ECC) serves as the primary answering point for emergency and non-emergency requests within the county. Our dedicated Emergency Communications Officers (ECOs) work 24/7 to:
Assist with saving lives and protecting property
Facilitate the flow of information between callers and county Fire and EMS, Police, and Animal Services
Provide aid and instructions prior to the arrival of public safety field resources
The Emergency Communications Center also handles non-emergency requests for assistance and information. The Emergency Communications Officers then dispatch the appropriate public safety personnel to handle the request.