- Home
- Government
- Departments
- Utilities
- About Utilities
- Additional Services
Additional Services
Service Availability & Faxing of Sewer Lateral Locations
If you are unsure whether a piece of property has public water or wastewater service available, you may send a request by emailing Sewer Availability or by calling 804-748-1864.
Faxed Location
If you need a sewer lateral location faxed to you, call 804-748-1864.
Call Before You Dig
Prior to any excavation, state law requires those digging to telephone "Miss Utility of Virginia" at 811 or 800-552-7001. The location of underground utilities can be marked to prevent damages to utility lines and disruption of services to our customers.
Utility Emergencies
Chesterfield County is responsible for maintaining waterlines up to the meter and wastewater lines up to the property line. Lines on the property are the responsibility of the property owner. Utility emergency crews are on call 24 hours a day. If you see an emergency or suspect there is a problem with any county maintained utility lines, call 804-748-1310 (Monday through Friday, 7:30 a.m. to 4 p.m.). Call 804-744-1360 or 804-768-0140 if emergency assistance is needed after regular business hours, weekends or holidays.
-
George B. Hayes
Director of Utilities
-
Utilities
Physical Address
9840 Government Center Parkway
Chesterfield, VA 23832
Mailing Address
P.O. Box 608
Chesterfield, VA 23832-0009
Phone: 804-748-1271Fax: 804-751-4607
More information about your water and wastewater service and COVID-19.
Hours
Monday - Friday
8:30 a.m. - 5 p.m.
(excluding holidays)
Water / Wastewater Emergencies
Phone: 804-748-1310
Billing & Accounts
Email for Billing and Account Inquiries
Phone: 804-748-1291
Payments by Phone:
Phone: 844-449-7664
Technical Support for Online and Phone Payments:
Phone: 800-420-1663
After Business Hours, Weekends & Holidays
Phone: 804-744-1360