Utilities

Important Notices


Water AssistanceAssistance with Past-Due Water/Wastewater Bills

Funding for the CARES Water/Wastewater Assistance Program is no longer available. If you or someone in your household is experiencing a financial hardship, you may qualify for utility bill assistance from another county program. Visit our Assistance page to view other programs Chesterfield County provides, or download our Department of Social Services Resource Guide (PDF) or Emergency Rent & Utility Assistance Program Summary (PDF) for additional relief options.

Utilities Customer Service Center is Open
The Chesterfield County Department of Utilities’ first-floor customer service center is open with regular business hours.

Tenants Establishing Water/Wastewater Service
All tenants are required to provide their original lease, valid identification and pay the full deposit prior to establishing an account for service. Please call Customer Service Call Center at 804-748-1291 for more information.

Water and Wastewater Disconnections
With the expiration of Virginia’s statewide suspension of utility disconnections, Chesterfield Utilities will resume water and wastewater disconnections for non-payment, as well as reinstate penalties and interest for past-due balances, on Wednesday, Sept. 1, 2021. For more information, call 804-748-1291.

  1. Residential Companion Meter for Irrigation Systems Information

    Chesterfield Utilities offers a residential companion meter for water and wastewater customers to measure outside water use separately. View additional information...
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About Us

The Chesterfield County Utilities Department is a public water and wastewater utility that uses state-of-the-art technology to deliver the highest quality service to its customers. Learn more about the Chesterfield County Utilities Department.

  1. Residential
  2. Commercial
  3. Drinking Water and Water Sources