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Important Notices
If you or someone in your household is experiencing a financial hardship resulting directly or indirectly from the COVID-19 pandemic or has experienced a hardship to pay during the COVID-19 public health emergency, you can apply online for assistance.
Utilities Customer Service Center is Open
The Chesterfield County Department of Utilities’ first-floor customer service center is open with regular business hours.
The Chesterfield County Department of Utilities’ first-floor customer service center is open with regular business hours.
Water and Wastewater Disconnections
With the expiration of Virginia’s statewide suspension of utility disconnections, Chesterfield Utilities will resume water and wastewater disconnections for non-payment, as well as reinstate penalties and interest for past-due balances, on Wednesday, Sept. 1, 2021. For more information, call 804-748-1291.
With the expiration of Virginia’s statewide suspension of utility disconnections, Chesterfield Utilities will resume water and wastewater disconnections for non-payment, as well as reinstate penalties and interest for past-due balances, on Wednesday, Sept. 1, 2021. For more information, call 804-748-1291.
Customer Portal and Phone Payments Unavailable from 3-6 a.m. on Sunday, July 25
The department’s Customer Portal will be unavailable for online payments and customers will be unable to make payments by phone from 3-6 a.m. on Sunday, July 25. We apologize for any inconvenience.
The department’s Customer Portal will be unavailable for online payments and customers will be unable to make payments by phone from 3-6 a.m. on Sunday, July 25. We apologize for any inconvenience.