Utilities

  1. ELM logo1

    Enterprise Land Management (ELM) Portal

    Posted on February 9, 2021

    Save yourself a trip and valuable time. From the comfort of your home or office, see what you can do online! Read on...
  2. Apply for Limited Duration Campaign Sign Planning Permits in ELM Citizen Access Portal

    Posted on May 12, 2021

    To apply for a limited duration campaign sign permit, visit the Chesterfield County Community Development Division Enterprise Land Management (ELM) Citizen Access Portal. Read on...
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Important Notices


Water AssistanceAssistance with Past-Due Water/Wastewater Bills.
If you or someone in your household is experiencing a financial hardship resulting directly or indirectly from the COVID-19 pandemic or has experienced a hardship to pay during the COVID-19 public health emergency, you can apply online for assistance. 

Utilities Customer Service Center is Open
The Chesterfield County Department of Utilities’ first-floor customer service center is open with regular business hours.

Water and Wastewater Disconnections
With the expiration of Virginia’s statewide suspension of utility disconnections, Chesterfield Utilities will resume water and wastewater disconnections for non-payment, as well as reinstate penalties and interest for past-due balances, on Wednesday, Sept. 1, 2021. For more information, call 804-748-1291.

Customer Portal and Phone Payments Unavailable from 3-6 a.m. on Sunday, July 25
The department’s Customer Portal will be unavailable for online payments and customers will be unable to make payments by phone from 3-6 a.m. on Sunday, July 25. We apologize for any inconvenience.
  1. New Rates Effective July 1 for Residential Companion Meters

  2. Residential Companion Meter for Irrigation Systems Information

    Chesterfield Utilities offers a residential companion meter for water and wastewater customers to measure outside water use separately. View additional information...
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About Us

The Chesterfield County Utilities Department is a public water and wastewater utility that uses state-of-the-art technology to deliver the highest quality service to its customers. Learn more about the Chesterfield County Utilities Department.

  1. Residential
  2. Commercial
  3. Drinking Water & Water Sources