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Notice
COVID-19 Information
The Chesterfield County Department of Utilities recognizes the impact that COVID-19, or the coronavirus, is having on our customers. For information regarding your water and wastewater service and the accommodations that we are providing at this time, see Utilities COVID-19 Information.
Utilities Customer Service Center is Open
The Chesterfield County Department of Utilities’ first-floor customer service center is open with regular business hours. Learn more about available services and health and safety guidelines.
The Chesterfield County Department of Utilities’ first-floor customer service center is open with regular business hours. Learn more about available services and health and safety guidelines.
Chesterfield County Water and Sewer Specifications and Procedures Manual Updated July 2020
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Lawn Irrigation Information
Chesterfield Utilities offers a residential companion meter for water and wastewater customers to measure outside water use separately. Read on...
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About Us
The Chesterfield County Utilities Department is a public water and wastewater utility that uses state-of-the-art technology to deliver the highest quality service to its customers. Learn more about the Chesterfield County Utilities Department.
Residential Customers, Homeowners & Tenants
- Pay My Bill Online
- Receive Paperless E-bills by registering in the Customer Portal
- Payment Methods and Past-Due Payments
- Moving in or Moving out
- High Usage and Leaks
- Calculate Your Water and Wastewater Bills (PDF)
- Companion Meter for Irrigation (PDF)
- Tips for Healthy Lawns
- Help Relatives and Elders with Their Accounts (PDF)
- Prevent Sewer Backups (PDF)
- Prevent Frozen Pipes (PDF)
Commercial Customers & Developers
Drinking Water & Water Sources
Chesterfield County is fortunate to have three sources of drinking water: Swift Creek Reservoir, Lake Chesdin (Appomattox River Water Authority), and the James River.