Utilities

The Chesterfield County Utilities Department is a public water and wastewater utility that uses state-of-the-art technology to deliver the highest quality service to its customers. Read more about us.

Notice: Online Payments and Paperless E-Bill Changes
As part of the Chesterfield County Utilities Department’s commitment to customer service, we are pleased to announce a new online and telephone payment system called Paymentus coming online this spring. This system offers new payment options while still continuing to provide access to your account information. All customers currently receiving e-bills must re-register in Paymentus, when the system is available in the spring, to continue receiving e-bills. Current e-bill customers who do not re-register will receive paper bills. Additional notifications will be posted closer to the launch of Paymentus.