Posted on May 12, 2021To apply for a limited duration campaign sign permit, visit the Chesterfield County Community Development Division Enterprise Land Management (ELM) Citizen Access Portal. Read on...
The Chesterfield County Department of Utilities’ first-floor customer service center is open with regular business hours.
With the expiration of Virginia’s statewide suspension of utility disconnections, Chesterfield Utilities will resume water and wastewater disconnections for non-payment, as well as reinstate penalties and interest for past-due balances, on Wednesday, Sept. 1, 2021. For more information, call 804-748-1291.
The department’s Customer Portal will be unavailable for online payments and customers will be unable to make payments by phone from 3-6 a.m. on Sunday, July 25. We apologize for any inconvenience.
Chesterfield Utilities offers a residential companion meter for water and wastewater customers to measure outside water use separately. View additional information...
The Chesterfield County Utilities Department is a public water and wastewater utility that uses state-of-the-art technology to deliver the highest quality service to its customers. Learn more about the Chesterfield County Utilities Department.
Residential Customers, Homeowners & Tenants
- Pay My Bill Online
- Receive Paperless E-bills by registering in the Customer Portal
- Payment Methods and Past-Due Payments
- Moving in or Moving out
- High Usage and Leaks
- Calculate Your Water and Wastewater Bills (PDF)
- Residential Companion Meter for Irrigation Systems
- Water-wise Lawn and Landscape Care
- Help Relatives and Elders with Their Accounts (PDF)
- Prevent Sewer Backups (PDF)
- Prevent Frozen Pipes (PDF)
Commercial Customers & Developers
Drinking Water & Water Sources
Chesterfield County is fortunate to have three sources of drinking water: Swift Creek Reservoir, Lake Chesdin (Appomattox River Water Authority), and the James River.