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Notice
COVID-19 Information
The Chesterfield County Department of Utilities recognizes the impact that COVID-19, or the coronavirus, is having on our customers. For information regarding your water and wastewater service and the accommodations that we are providing at this time, see Utilities COVID-19 Information.
Utilities Customer Service Center is Open
The Chesterfield County Department of Utilities’ first-floor customer service center is open with regular business hours. Learn more about available services and health and safety guidelines.
The Chesterfield County Department of Utilities’ first-floor customer service center is open with regular business hours. Learn more about available services and health and safety guidelines.
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Lawn Irrigation Information
Chesterfield Utilities offers a residential companion meter for water and wastewater customers to measure outside water use separately. Read on...
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About Us
The Chesterfield County Utilities Department is a public water and wastewater utility that uses state-of-the-art technology to deliver the highest quality service to its customers. Learn more about the Chesterfield County Utilities Department.
Residential Customers, Homeowners & Tenants
- Pay My Bill Online
- Receive Paperless E-bills by registering in the Customer Portal
- Payment Methods and Past-Due Payments
- Moving in or Moving out
- High Usage and Leaks
- Calculate Your Water and Wastewater Bills (PDF)
- Companion Meter for Irrigation (PDF)
- Tips for Healthy Lawns
- Help Relatives and Elders with Their Accounts (PDF)
- Prevent Sewer Backups (PDF)
- Prevent Frozen Pipes (PDF)
Commercial Customers & Developers
Drinking Water & Water Sources
Chesterfield County is fortunate to have three sources of drinking water: Swift Creek Reservoir, Lake Chesdin (Appomattox River Water Authority), and the James River.