National Association of Counties (NACo) Awards

In 2020, the National Association of Counties (NACo) presented Chesterfield County with 14 awards.

For 50 years, NACo’s annual awards program is designed to recognize the ways local governments are providing better, more innovative services to their residents, and strengthening communities across the country. Each nominee is judged on its own merits and not against other applications received.

NACo recognized 540 entries from counties and state associations in 30 states during the 2020 awards cycle. Chesterfield received recognition in nine of the 15 categories that include children and youth, information technology, parks and recreation, planning and many more.

“Year after year, we strive to find better ways to connect and engage with our residents and business community,” said County Administrator Dr. Joseph Casey. “Our staff continues to bring innovative programs and initiatives to fruition that improve the overall customer experiences. To see that hard work being nationally recognized and many localities replicating these programs is a testimony to the dedicated employees we have in Chesterfield.”

2020 Award Winners

  1. Citizen Information and Resources
  2. Human Resources
  3. Libraries
  4. Mental Health Support Services
  5. Parks and Recreation
  6. Planning
  7. Procurement
  8. Sheriff's Office
  9. Utilities

Citizen Information and Resources

Access on Demand

Access On Demand began May 1, 2019, offering same day, door-to-door, direct-to-destination service. Registered county residents who either have a disability, live in a low-income household, or who are age 60+ can travel anywhere in the county with just two hours’ notice, Monday-Friday, 5:30 a.m.-7:30 p.m. or Saturdays, 7:30 a.m.-7:30 p.m. For those who need a ride to work or a medical appointment, service is available 24 hours a day, 7 days a week. In addition to Chesterfield County, travel is available to Petersburg, Colonial Heights, Ft. Lee, Hopewell, Richmond and parts of Henrico County. The cost is $6 per car for a one-way trip. Fares are paid via debit/credit card as well as one vendor accepting cash. The remainder of the cost is covered by the county. The county contracts with four qualified providers, offering different niches to meet the needs of our riders. Access On Demand was created as an enhancement to a service that Chesterfield County was already providing, Access Chesterfield. Access Chesterfield is a shared ride service which requires riders to book service by 2 p.m. the day before their trip and serves the same riders who are eligible for Access On Demand. Since its inception, the program has provided over 23,500 trips. Estimates for FY20 indicate a 25% increase in trips over FY19.

My Chesterfield Academy

Chesterfield County, in partnership with the Asian & Latino Solidarity Alliance of Central Virginia, or ALSACV, launched a new program called My Chesterfield Academy that empowers residents, particularly those from multicultural communities, to understand and navigate Chesterfield County's government, as well as connect to other community resources. The program is the first of its kind in Virginia. My Chesterfield Academy was offered in seven sessions, once a month on Thursdays, June-December, 9:30 a.m.-2:30 p.m. During the sessions, participants met with leaders from county and school departments and toured county facilities. They explored how their local government works, learned how to resolve issues, and obtained information and resources. Upon graduation, participants will be able to help their communities to better understand and access government services. Graduates also will have the opportunity to interact with residents from other communities through the My Chesterfield Academy alumni network.