Enterprise Land Management (ELM)

Community Development Citizen Access Portal

ELM - Enterprise Land Management

The Enterprise Land Management (ELM) citizen access portal assists in completing functions across Community Development departments for planning, zoning and development, permitting and inspections, utility connections and code enforcement.

By submitting projects online, users can track progress and request inspections. Most documents, like site or building plans for example, can be submitted as PDF documents.

ELM encompasses Building Inspection, Community Enhancement, Environmental Engineering, Planning, Real Property Office and Utilities.

  1. Using the ELM Portal

Using the ELM Portal

The ELM Portal makes your community development interactions more efficient, convenient and interactive in real-time. For step-by-step instructions on how to register for an account or navigate the portal, review the ELM Portal User Guide (PDF).

No Account Registration or Log In

Without registering for an account, you will be able to search all applications and their related documents, including Planning case documents.

With Account Registration and Log In

Registering for an account gives you access to additional features such as:

  • Connect to Water Utilities
  • Manage Account Information
  • Pay Fees
  • Request an Inspection
  • Submit Applications
  • Submit a Code Concern

If you previously created an account through E-Review, you will not need to register for a new ELM Portal account.

  1. ELM How to Videos

Departmental Assistance Contacts

The ELM Portal delivers 24/7 web access to the planning, development and permit applications process. If you need additional assistance between the hours of 8:30 a.m. - 5 p.m. Monday-Friday, excluding holidays, contact one of the following:

  1. Building Inspection

Building Inspection

Have you sat down to schedule an inspection to only not have the permit number? Lost permits and approved stamp plans? If so, the portal will assist you with all those issues. Besides applying for permits and paying fees online, customers will now have access to print and reprint permits and plans, receipts and Certificates of Occupancy. Using the ELM Portal, customers will have access to many self-serve services such as:

  • Apply for permits online
  • Request inspections
  • View plan review status and comments
  • View inspection status and comments
  • Pay fees
  • Print and reprint building inspection approved documents
  • Search permit data

Plan Requirements

Commercial Permits Plan Review Requirements (PDF)

Residential Permits Plan Review Requirements (PDF)

Building Inspection Frequently Asked Questions

What permits can I apply for through ELM?

All permits:

  • Commercial Building
  • Residential Building
  • Residential Multi-Family
  • Sign
  • Demolition
  • Electrical
  • Elevator - Installation
  • Fire
  • Gas
  • Mechanical
  • Plumbing

How do I get an approved set of plans once my permit is issued?

After permit issuance, it is the applicant's responsibility for printing the permit document and construction plans to keep on the job site. No construction drawing should be printed at a scale smaller than 1/8 in. = 1 ft.

What file format is accepted?

Standard Office documents, Adobe, .pdf's, scans, image files, and/or CAD/.DWG.

Why do my plans have to be bookmarked?

The system is set up to slip sheet the plan pages. The pages are required to be bookmarked in order for this to work. It also helps to see what plan page needs to have corrections. The “Final Report – Corrections Required” will have plan page numbers (bookmarks) listed in the report along with the corrections needed on that page. The applicant will only need to correct and upload those specific pages and not the entire set of plans.

How do I add bookmarks to a PDF document?

There are multiple ways to add bookmarks to PDF's. The easiest way is to add a bookmark to the entire page by right clicking on a page and selecting "Add Bookmark."  For other ways to add bookmarks to a PDF, see the documentation from Adobe.

  1. Community Enhancement
  1. Environmental Engineering
  1. Planning
  1. Real Property Office
  1. Utilities