Report an Unlicensed Business
When we receive a complaint:
- We will review your complaint to determine whether we are authorized to enforce any license requirement under our County Business License Code.
- Your complaint will be reviewed to determine whether a violation may have occurred.
- If a violation of the County Business License Code may have occurred, then an Inspector will be assigned to investigate your complaint.
- The state may be called in as well, if it is determined that a state license should have been required.
- If our investigation shows probable cause that a violation occurred, the appropriate action will be taken by this office.
The responsibilities of the person filing a complain:
- You will be asked to provide additional information.
- If a summons or warrant is necessary, a request for witness subpoena will be issued to you to appear in the Criminal General District Court of Chesterfield County as a subpoenaed witness. We cannot force any person or firm to refund any money or to correct deficiencies, nor can we provide legal advice.
Before submitting a complaint, please consider:
- Business License enforcement is often a complex undertaking. Feel free to contact us with specific questions.
- If criminal charges are filed, you may be subpoenaed to testify on the Commonwealth’s behalf.
- Please provide any documentation of the incident including:
- Canceled checks or receipts of any transactions
- Signed contracts
- Flyers or advertisements that show the offender’s trade or personal name
- Any documentation that shows that the offender promised a good or service in return for some sort of compensation
- If your complaint about the business deals with issues regarding fraudulent, deceptive or illegal practices (besides the local business license) you may consider contacting the Office of Consumer Affairs.
- Some business are regulated by the Virginia Department of Professional and Occupational Regulation (DPOR) and this agency may be able to address issues with the business as well.
- Please be aware that recovering any money or other advance is a matter that must be settled in civil court and will not result from a criminal charge.