Community Enhancement

Virginia Mortgage Relief Program

  • Beginning in the fourth quarter of 2021 (October - December), the Commonwealth of Virginia will begin distribution of $250 million of mortgage relief funding provided by the U.S. Department of Treasury.
  • The program will provide homeowners with assistance to prevent and/or ease mortgage delinquencies, defaults, foreclosures and displacement for homeowners experiencing financial hardship due to the pandemic.
  • Financial hardship will include factors such as an increased living expenses, child care, change in household size, job loss or reduction in income, etc., due to the pandemic.
  • To find out more, visit Virginia Mortgage Relief.

Chesterfield Emergency Rent and Utility Assistance (CERA) Program Brief 

The Chesterfield Emergency Rent and Utility Assistance (CERA) Program is funded through the federal Emergency Rental Assistance Program. The Coronavirus Relief Bill passed by Congress in December 2020 provided $10 million to help Chesterfield County renters economically harmed by COVID-19 to meet up to 15 months of past or future rent and utility obligations.

View information on the Chesterfield Emergency Rent & Utility Assistance (CERA) Program Brief (PDF).

Code Enforcement Violation/Complaint

Enter a Code Enforcement Complaint

If you entered a complaint previously through Citizen Request Tracker, you will need to create an account in ELMAll personal information entered when creating an account is confidential and anonymous.


Please use the Community Enhancement - Complaint Guide (PDF) for instructions. ELM is the current system for reporting a code violation and status.

If you have any questions about this new system, please email Community Enhancement or call 804-751-4680.

Attention Community Enhancement Customers

The best way to contact Community Enhancement is to call 804-748-1500 or 804-748-1229. You may also contact us via email at or

All messages will be returned by the end of the next business day.

Thank you for your patience and support.

Department of Community Enhancement Mission Statement  

Improve the value, quality and attractiveness of Chesterfield County.

The department is focused on four broad areas:

  • Strategic code enforcement
  • Targeted investment
  • Research and development
  • Volunteerism

Our goal is to improve the value, quality, desirability and attractiveness of the county’s neighborhoods and business commercial corridors through partnerships and coordination of public and private partnerships. We bring together dedicated professionals with a wide range of expertise in the following areas:

  • Code enforcement
  • Property maintenance
  • Business license and county vehicle registration enforcement
  • Community Development Block Grant
  • Real estate, housing and revitalization
  • Keep Chesterfield Beautiful
  1. Lead-Based Paint Hazard Control Grant Program

    A child’s brain grows rapidly during the first five years of life and develops on factors including exposure to toxins. Read on...
  2. Residential Streetlight Program

    Installing a Streetlight in an Existing Neighborhood Read on...
  3. LISC Virginia and Chesterfield County Launch Relief Fund for Small Businesses Harmed by COVID-19

    New fund will provide small businesses with 5 or fewer employees grants up to $10,000 to pay for payroll, rent, utilities, vendor bills, and COVID-19 related expenses Read on...
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  1. Efforts of Rotary Club Help Keep Road Looking Clean

    On Saturday, May 1, 2021, members Read on...
  2. Maggie Walker Community Land Trust Buys First Home in Chesterfield.

    Five months after receiving $500,000 of Community Development Block Grant (CDBG) funding form Chesterfield, the Land Trust has closed on the acquisition of its first residential property in the county. Read on...
  3. project:HOMES repair home in Chesterfield

    The Department of Community Enhancement annually allocates federal grant funding to a nonprofit organization, project: HOMES, for home repairs to income-eligible homeowners in Chesterfield. Read on...
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