Online Crime Reports, Traffic Safety Complaints and Identity Theft Resources
Emergency Crime Reporting
In an emergency situation, contact 911.
Non-Emergency Crime Reporting
The non-emergency online crime reporting form should be used for non-emergency type reports only, including counterfeiting, embezzlement, fraud, lost property, theft, threats, trespassing, vandalism, etc. The non-emergency number to reach police is 804-748-1251.
The online crime report form should not be used for:
- Any type of violent crime, including personal assault, kidnapping, robbery (robbery is defined as taking from another by threat or by some force used), etc.
- Any type of sex crime, including rape, sexual assault, etc.
- Any type of traffic collision or hit and run
- Burglaries – If your house, garage, shed (any structure with four walls and a roof) was entered and items were stolen, this is a burglary and should be reported to 804-748-1251 or 911 if it occurred within the last hour
- Stolen vehicles or stolen firearms – Call 804-748-1251 or 911 if the theft occurred within the last hour
- Duplicate cases – If you have already reported this incident to police do not fill out another report
- Follow-up information – If you have already reported this incident to police and you have follow-up information, contact 804-748-1251 or send an email
Traffic Safety Complaints
To make non-emergency speeding or traffic safety complaints in Chesterfield County, submit a report by email or by calling 804-318-8084. Do not submit the same concern twice; choose either by email or by phone. When you call or email, be prepared to provide the following:
- Your name and phone number
- A description of the problem (speeding, disregarding traffic signs, etc.)
- The location of the problem, including block numbers and specific street names or cross streets
- When the problem is occurring, including specific days and times
- Speeding complaints sometimes deal with specific residents who consistently speed in the neighborhood; in such instances, include a detailed description of the vehicle, the driver and the license plate number
As a non-emergency, please note that it may be several hours or days before your complaint reaches an officer for investigation. The information will be reviewed and shared with both the Traffic Section and the appropriate district police station and beat officers.
Residents should call 911 in any situation that requires immediate attention or poses immediate danger to motorists, pedestrians or bicyclists.
Credit Card Fraud and Identity Theft Resources
If you have been the victim of credit card fraud or identity theft, the following information and tips can assist you:
- Contact the financial institution that issued the credit or debit card. Dispute all charges identified as fraudulent activity. Request replacement cards with new account numbers. The financial institution will likely send you an "affidavit of fraud." Complete this document and return it to the institution immediately.
- Report any suspected identity theft to all three credit reporting bureaus and request your accounts be flagged. It is recommended you request they contact you to verify all future credit applications.
- Obtain a free copy of your credit report from Annual Credit Report. Dispute any fraudulent accounts discovered with the credit bureaus and the institutions with which those accounts were opened.
- Notify the Social Security Administration if your Social Security number has been used fraudulently by filing a report with the Office of the Inspector General.
- Notify the Federal Trade Commission (FTC) if you have been a victim of identity theft. Although the FTC lacks the authority to pursue criminal cases, they may refer complaints to the appropriate government agencies for further action. The FTC is also able to provide information that can assist victims with resolving problems caused by identity theft. Contact the FTC online, by phone at 877-FTC-HELP (877-382-4357, TDD: 202-326-2502) or by mailing the Federal Trade Commission Consumer Response Center (600 Pennsylvania Ave, NW, Washington, DC 20580
- If any fraud is the result of internet-facilitated criminal activity, it should be reported to the Federal Bureau of Investigation (FBI) Internet Crime Complaint Center (IC3).