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Alarm System Permits and False Alarms
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Chief of Police
Jeffrey S. Katz

Phone Numbers
804-748-6265 Fax

Emergencies dial 911  

Mailing Address
Chesterfield County Police Department
P.O. Box 148
Chesterfield, VA 23832

Street Address
10001 Iron Bridge Road
Chesterfield, VA 23832
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Police Department
Alarm System Permits and False Alarms

Note: The following information is provided for general information regarding the County's Alarm Ordinance. Specific provisions of the Alarm Ordinance are set forth in Chapter 15, Article I. Alarm Systems.  

Permit Requirements

  • Alarm System permits are required within thirty (30) days of the installation date.
  • Download and complete a copy of the Alarm Permit and Business Contact Form . Instructions for returning the form via mail or email are on the form.
  • A $25 charge may be assessed to any owner or tenant who fails to meet the permit requirements.

Service Charge and Penalty - if assessed, charges must be paid before required permit will be issued.

  • If the permit required is not obtained within thirty (30) days after being notified by the Chief of Police that it is required and continued operation of the alarm system occurs, by the owner or tenant, it shall amount to a class 4 misdemeanor carrying a penalty of up to $250.

Changes - any changes in the permit information must be reported within ten (10) days of the change to 804-748-1251.

Automated Dialing Device

  • It is unlawful for any automated dialing device or system to call, or in any other manner make direct contact, with the county's enhanced 911 emergency telephone system.
  • All automated dialing services will be required to connect to an emergency seven-digit number designated by the county (804-748-3593).
  • A violation of this section shall constitute a class 1 misdemeanor which is punishable by fine or imprisonment set forth by state law.

False Alarm Charges

There are no charges for the first two alarms within a calendar year.
The following charges will be applicable for the third and subsequent alarms:

  • Third false alarm ($50.00)
  • Fourth false alarm ($75.00)
  • Fifth false alarm ($100.00)
  • Six and each thereafter within a calendar year ($125.00)

Failure to Respond - $100 service charge if owner or tenant or designee fails to arrive at premises within one (1) hour of being notified by the police to respond regarding an alarm activation.

Failure to Silence - $100 service charge if owner or tenant or designee fails to silence audible signal, loud enough to be heard by any person outside the property, within thirty (30) minutes of being notified by the Police to respond.

To pay police false alarm charges:

  • Mail a check, made out to Treasurer, Chesterfield County, to:
    Treasurer, Chesterfield County
    P.O. Box 70
    Chesterfield, VA 23832
  • Pay in person with cash, check or credit card (additional convenience fees apply with credit card payments) at:
    Lane B. Ramsey Administration Building
    Room 101
    9901 Lori Road
    Chesterfield, VA 23832

Permit Revocations/Reinstatements

Revocations - failure to pay any service charges within thirty (30) days shall constitute grounds for overturning an alarm system permit by the Chief of Police.

  • A late payment penalty of ten percent (10%) or ten dollars ($10.00), whichever is greater, will be added to the account upon referral to the county debt collection division.
  • Interest on the principal amount due and penalty will accrue at the rate of ten percent (10 %) annually from the first day of the month following the day the account is referred to the debt collection division.
  • Continued operation after revocation will constitute a class 4 misdemeanor carrying a penalty of up to $250.00.

Reinstatement - to reinstate a revoked alarm permit a full payment of all owed must be made.

Appeals Process

  • A letter to the Chief of Police must be submitted within ten (10) days of receiving the service fee bill. Send to:
  • Chesterfield County Police Department
    P.O. Box 148
    Chesterfield, VA 23832
    ATTN: Chief of Police
  • This letter must contain
    • name
    • address
    • telephone number
    • the reasons for disputing the fee
    • any other written evidence which might justify a change in the assessment.
  • The Chief will consider the evidence and render a written decision within ten (10) days of his receipt of the appeal request, unless an extension has been agreed upon by both parties.
  • The Chief of Police can waive, rescind in whole or in part, a service fee if he believes that there is insufficient evidence to fully support the imposition of said service fee.


Alarm Systems - any assembly of equipment or a device designed to protect premises by detecting and signaling occurrences such as

  • unauthorized intrusion
  • attempted burglary
  • robbery
  • other criminal activity or hazard

For the purposes to attract the attention and response of county police, including alarm bells, horns, siren and lights, which are either audible or visible beyond the lot lines of the protected premises.
Does not include vehicle alarm or fire alarm systems.

False Alarm - any communication generated by an alarm system that results in a response by police personnel and after an investigation reveals no evidence or indication of criminal activity or other hazard.
False alarms include alarm signals

  • activated negligently or accidentally.
  • a result of faulty, malfunctioning or improperly installed or maintained equipment.
  • purposely activated to summon the police in non-emergency situations.
  • in which the actual cause is not determined.

False alarms not included

  • signals activated by weather conditions or other causes which are identified and determined by the Chief of Police to be beyond the control of the owner.