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Chesterfield County Annual Report - 2011
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County Administrator
Dr. Joseph P. Casey

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Executive Assistant
Joy Galusha 
(804) 748-1190 

Deputy County Administrator
Louis G. Lassiter
(804) 748-1211 

Executive Assistant
Traci Dyer
(804) 748-1022 

Phone Numbers
Office: 804-748-1211
Fax: 8904-717-6297
TDD: 804-748-1910

8:30 a.m. - 5 p.m.
Monday - Friday

Mailing Address
P.O. Box 40
Chesterfield, VA 23832-0040

Street Address
Lane B. Ramsey Administration Building
9901 Lori Road
Chesterfield, VA 23832
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Annual Report
Chesterfield County Annual Report - 2011

January 1-December 31, 2011 

Calendar year 2011 still saw the nation wrestling with the most challenging economic climate since the Great Depression. County Administrator James J.L. Stegmaier acknowledged that while Virginia, like the rest of the nation, continued to face economic challenges in 2011, Chesterfield County was able to maintain a strong local economic climate.

"I think that Chesterfield County continues to attract new residents because of our reputation as a first-choice community, our low crime rate, recognition as one of the 100 best places in America for young people, and overall exceptional quality of life," Stegmaier said.

Chesterfield County was fortunate to see positive improvement in consumer spending in areas such as retail sales, hotel bookings and car sales. New investments were up nearly 20 percent, and new jobs quadrupled, bolstered by an $85 million commitment from Amazon to build a facility here.

The county continued to see diminished funding from the state, along with reductions in revenue from most sources, including real-estate assessments, personal-property taxes and state sales taxes. In addition, home values continued to drop in the region, but in November, according to information presented at a revenue forum, industry experts from throughout the region said that Chesterfield County had the second-highest average selling price, $378,562, for new homes in the region. The Richmond region is the 15th healthiest region in the U.S. for new home sales, according to research provided by Market Graphic Research Group. Other positive factors for the region include an unemployment rate that is lower than the national average, and lower home prices and interest rates. Also, the total construction value increased more than 4 percent over last year's values, with new residential construction and improvements to existing residences increasing 15.7 percent from a year ago. The county's recent economic development successes will continue to create new jobs and attract new homeowners.

The county, despite the elevated scrutiny of credit-rating agencies brought on by concerns of the federal government, once again had its vaunted triple AAA credit ratings affirmed in late 2011. Chesterfield County is one of only about two dozen localities in the nation to have AAA bond ratings from the three major bond-rating agencies. This status resulted in a cost savings of more than $13 million through sealed bidding and negotiations conducted by the Purchasing Department on behalf of the county and schools. This affirmation continues a legacy as a well-run and fiscally sound local government. Building on that foundation, and with input from residents, business operators and others to assist with prioritizing county programs and services, and streamlining county operations, we now know these steps have proved to be beneficial coming out of the recession.

Some of the county's efforts to that end, and some of the major accomplishments on behalf of county residents, are listed in this annual report, along with charts depicting county general-fund revenues and expenditures. 

Chesterfield County by the Numbers  

  • Population: 318,000, (319,000 by Jan. 2012) the third largest county in Virginia, with a workforce of more than 170,000. 
  • Size: 446 square miles, the second largest in the Richmond metropolitan region. 
  • Public School System: Fourth largest in the state with more than 60 schools and 58,000 students. 
  • Education: 32.6 percent of the county's population (age 25 and up) have bachelor's degrees or higher. 
  • Median household income: $71,661. 
  • Enterprise Zones: Two, making up 7,470 acres, with incentives that include tax credits and rebates, fee waivers, utilities connection credits, job grants and loan programs for businesses. 
  • Unemployment rate: 6 percent as of April 2011.

2011 Highlights  

  • Major economic and community development successes continued with the announcement of 11 economic development projects, more than $143 million in investment and 2,149 new jobs. Chesterfield Avenue enhancements in the village of Ettrick were unveiled. Other projects included the beginning of the Stonebridge development with demolition of the former Cloverleaf Mall and groundbreaking for an $18 million Kroger Marketplace. A groundbreaking was held for Uptown Alley, a $20 million entertainment complex. Costco opened a new state-of-the-art warehouse facility and Mazda added a $2.3 million transmission remanufacturing line. 
  • An end-of-year report showed a general fund surplus of $10.9 million for the fiscal year that ended June 30. The additional funds were primarily the result of better-than-expected sales-tax receipts – up 6 percent from the previous year, the second-largest single-year gain in the county's history. This increase can be directly attributed to residents' efforts to support local businesses and the local economy, by choosing to "Shop Chesterfield First." The board put aside $5.8 million for future revenue stabilization, making this year's contribution to the county's rainy day fund nearly $20 million. It also approved dedicating $4.2 million for the continued renovation of the public safety building. The other $1 million goes into a fund for career-development programs for public-safety officers. The board also approved recommendations for the $7 million set aside last summer for one-time expenditures. The list includes $2 million each for countywide safety communications and new school buses; $1.3 million each for libraries and facility acquisition; $1 million for fire trucks and fire engines; $500,000 for storm-water mitigation; and $450,000 each for a real-estate-assessment aerial mapping system, and for design work on a proposed facility for people with severe mental and physical challenges. 
  • 2010 Census Results and District Lines – In the fall of 2009, Chesterfield County created a 2010 Complete Count Committee with about 20 members from the county and the community who worked with Census staff to try to improve the county's response rates. The committee conducted an educational and awareness campaign that included special events, speakers, articles, website and newsletter content, and media coverage in the community and in schools, particularly targeting some of the areas where there were low participation rates in 2000. In 2000, Chesterfield County had a 78 percent response rate, better than the state's average of 72 percent. The committee's goal was to increase that rate by at least 2 percent in 2010, and that goal was reached. The county's final results did increase by 2 percent, up to 80 percent. The state average was 72 percent in 2000 and that increased to 78 percent in 2010. This was a significant achievement, and higher than the national results of 74 percent, which matched the one achieved during the 2000 Census. The county does rely on census information to update our projections and to help us make the necessary adjustments to plan for future growth. One immediate impact is the redrawing of magisterial district lines. Currently, there are five elected Board of Supervisors members in Chesterfield County. Each board member's district represents approximately one fifth of the county's population. In the past decade, all five districts have grown in population, but they have not grown equally. Redistricting was necessary, led by the County Attorney's Office and commented upon by public meetings in the spring and summer. New district lines were drawn and approved by the Board of Supervisors in the fall. 
  • The Meadowville Interchange at Interstate 295 opened in November, followed shortly by the announcement by of an $85 million fulfillment center to be constructed in Meadowville Technology Park, creating 1,000 new jobs, making it one of the largest economic-development announcements in the history of Chesterfield County. 
  • The county is making significant strides in sports tourism, which included the CBC Bronco World Series and the Capital Cup Lacrosse and USA Field Hockey Tournaments being held in the county; groundbreaking for the aquatics center; and beginning construction for two new artificial turf fields at Stratton Park. 
  • Road projects included securing VDOT revenue-sharing funds for projects to include the widening of Powhite Parkway from Route 288 to Watermill Parkway; and securing of regional surface transportation funds to advance priority road projects. 
  • Henricus Historical Park celebrated its 400th anniversary celebration at Publick Days in September, with the sailing of the Godspeed from Jamestown to Henricus. 
  • Thousands of man-hours for various services were provided by county staff and volunteers in response to Hurricane Irene, including woody debris drop sites, and coordinating meals and water distribution with community volunteers to impacted residents. 
  • As a regional leader in commemorating Black History Month, the county continued to host numerous events throughout the month of February. These events included a breakfast for business partners, where scholarships were awarded to county high school students, and many library events. The county continued to coordinate other diversity programs, with the Diversity Advisory Committee focusing on generational diversity and the Family Work Life Committee organizing and hosting College Saving and Retirement Planning Seminars and a Summer Fun Local Attractions Fair.

Special Awards and Recognition  

  • Chesterfield County was once again recognized by America's Promise Alliance's 100 Best Communities for Young People, presented by ING for its initiatives to help young people. This was the county's fifth consecutive time being recognized since the program began in 2005. This national competition recognizes communities across the country that focus on reducing high school dropout rates and providing service and support to youths. The county received a $2,500 grant, signage identifying the community as one of the nation's 100 Best Communities for Young People, and access to America's Promise Alliance's community development resources. Just a few of the many initiatives recognized were:  
    • The Communities In Schools program, with more than 400 mentors, tutors, lunch buddies and classroom helpers, volunteered nearly 5,000 hours to deliver education, health and social support services to promote academic achievement and help students graduate. 
    • The Chesterfield County Youth Services Citizen Board provides young leaders with the opportunity to have a voice regarding youth-related issues by planning programs and offering policy recommendations to the Board of Supervisors. 
    • Each year, thanks to a partnership with the Virginia Dental Association, the Southside Dental Society and Communities In Schools, nearly 150 students in need receive dental screenings and follow-up treatments free of charge.
  • Chesterfield County was honored by the Employer Support of the Guard and Reserve for the second time in seven years for its support of employees who serve in reserve military forces. The county also was named one of 30 finalists for a Freedom Award from the Department of Defense for supporting reservists. Among other things, the county supplements employees' pay while they are serving, ensuring that no employee takes a pay cut or loses benefits when drawing their military salary for active duty. 
  • Chesterfield County received 12 achievement awards  from the National Association of Counties. NACo's membership includes more than 2,000 counties across the country representing more than 80 percent of the nation's population. The association has been granting annual awards since 1970, recognizing innovative programs or services provided by counties.
  • The 2011 award winners: 
    • Building Inspections – Neighborhood Enhancement Program 
    • Center for Organizational Excellence – Transition Acceleration: Ensuring a Solid Foundation 
    • Circuit Court Clerk's Office – Commonwealth Online Court Orders 
    • Economic Development and Libraries – "My Business Starts Here" 
    • Environmental Engineering – Riparian Stewardship Program 
    • Environmental Engineering – The Consolidation of County BMP Facilities
    • Fire Department – CommandSim Training Project 
    • Libraries – El Día de los Niños / El Día de los Libros (Children's Day/ Book Day) 
    • Libraries – Summer Reading Carnival 
    • Mental Health Support Services – A New Lease on Life: Integration of Primary Care and Behavioral Health Services 
    • Mental Health Support Services – Build-A-House 
    • Risk Management – Safety Training Program
  • The Department of Public Affairs also earned two awards in this year's National Association of County Information Officers' Award of Excellence competition for graphic design work for the James River Advisory Council's annual report and the Chesterfield Employee Association's Canine Carnival. NACIO is an affiliate of NACo, the National Association of Counties. The organization represents several hundred communication professionals who work for more than 3,000 counties, boroughs and parishes across the nation.  
  • The county received the International Economic Development Council's Excellence in Economic Development Award for the "Business First" Program. 
  • The county's received the Government Finance Officer Association's Certificate of Achievement for Financial Reporting for the 30th consecutive year for its Comprehensive Annual Financial Report.
  • Internal Audit successfully compiled its fifth Peer Review through the Association of Local Government Auditors, representing 15 consecutive years of full compliance with Government Auditing Standards. 
  • The Sheriff's Office achieved reaccreditation from the Virginia Law Enforcement Professional Standards Commission.

Transparency: Reaching Out To Residents  

Chesterfield County is committed to keeping residents informed about issues and services that affect quality of life. This communication is achieved through a variety of ways, including: 

  • A five-member Board of Supervisors , elected by district, governs Chesterfield County. The board appoints a county administrator, who directs the county's day-to-day operations. The county has an annual budget of more than $703.8 million. Board of Supervisors meetings are held in the Public Meeting Room, located in the County Administration Complex at 10001 Iron Bridge Road. 
  • Currents – The county's department of Public Affairs distributes a free e-newsletter to subscribers who wish to receive district news from the Board of Supervisors and information about county programs, meetings, services and events. 
  • Comcast Newsmakers, and Chesterfield Live! – monthly programming is offered on COMCAST Cablevision on channels 26 and 17, and on Verizon channel 27. 
  • Parks and Recreation Program Guide  — seasonal activities guides are produced three times a year. To sign up for notices of special events, new programs and facilities, registration dates, volunteer opportunities and more, email Include name, mailing address and phone number. 
  • Spanish Translation — translation assistance is available by calling 796-7085, Monday through Friday, 8:30 a.m.-5 p.m. For emergencies outside of normal business hours, please call 911. The Emergency Communications Center also provides a service made available by Language Line Inc. This service provides 24-hour over-the-phone interpretation of more than 140 languages. Si usted necesita asistencia en español, por favor marque 796-7085. 
  • goes mobile - A mobile-friendly version of the county's website was released to support residents who use smart phones and tablets. Go to 
  • 1630 AM – The county operates a motorist public-information radio network at 1630 AM. Depending on their proximity to transmitter locations, some residences in the county also may be able to receive information on home radios. The station carries routine county information around the clock and features regular weather updates from the National Oceanic and Atmospheric Administration's facility in Wakefield, several times each hour. During emergency situations, the station may be used to communicate important information about road conditions, shelters and other topics of interest to the public.

Listening to You  

There are many ways that residents can communicate with Chesterfield County government and their elected officials.

Get Involved  

  • Subscribe to Currents, Chesterfield County's free quarterly e-newsletter. 
  • Stay informed about events, meetings, workshops and more by checking the Current News and Events section on 
  • There are many opportunities to volunteer with Chesterfield County departments, programs and special events. 
  • Citizen GIS  is an online-mapping and aerial-imagery application on that makes it easier than ever for the public to get a fix on Chesterfield County geography. Citizen GIS provides detailed electronic map layers showing parcels and property lines, subdivisions, streets, resource protection areas, public easements, fire hydrants and areas where zoning cases are pending. 

Division Highlights 

Human Services 

  • The administrative structure at Adult and Juvenile Drug Courts was streamlined to reduce costs and enhance service delivery. Instead of having an administrator for each court, responsibilities of both courts were combined into one position. Even though the Adult and Juvenile Drug Courts have the second highest average daily population among the state's drug courts, they have the third lowest cost per participant. Recidivism data collected locally and statewide continue to reflect lower recidivism rates for drug-court graduates than those clients that did not participate in drug court services. The Chesterfield Adolescent Reporting Program's drug screening procedures were improved to address the increased abuse of prescription drugs, synthetic cannabinoids and bath salts. By transitioning from the Youth Group Home to the Adolescent Reporting Program between FY2010 and FY2011, expenditures were reduced by more than 50 percent, a savings of almost $400,000. • Community Corrections Services continued to implement evidence-based practices throughout the department. The department is one of 10 pilot agencies that started implementing these practices five years ago.
  • Chesterfield County Cooperative Extension Services
    •  In 2011, Cooperative Extension had 72,176 client contacts. They sponsored 695 programs, which attracted approximately 12,400 participants with an average customer satisfaction rating of 98 percent.
    • A large and stable group of volunteers enabled many of Extension programs to succeed, including 140 residents volunteering as master gardeners, and more than 60 as 4-H and Family and Consumer Sciences volunteers.
    • The 4-H program received a grant for a mentoring program from the Office of Juvenile Justice Delinquency Prevention to serve youths in the 23831 ZIP code. In 2011, 19 program exhibitors entered 113 individual events at the Chesterfield County Fair, winning three rosettes.
    • The Grass Roots program won second place in the Innovative Projects category at the 2011 International Master Gardener Conference.
    • Two grants were received from Virginia Cooperative Extension, in conjunction with ConAgra Foods and Wal-Mart, for Family and Consumer Sciences Cooking Matters programs.  
  • The Domestic Violence Task Force held three mini-training sessions, initiated a public awareness program, incorporated videos related to sexual-violence prevention into training and public awareness presentations for greater effectiveness. The Domestic and Sexual Violence Resource Center also presented A Public Response to Private Pain: A Systems Approach for a Coordinated Response to Domestic Violence, which coordinated efforts among government agencies and public and nonprofit organizations, and helped them to understand the new protective order laws. It developed a new brochure that describes protective orders, reflects recent changes in protective order laws and explains how to obtain them. A 5K Walk-a-thon was held in October, Domestic Violence Awareness Month, which promoted community awareness and raised funds to help prevent abuse.
  • The Chesterfield Health Department served more than 34,000 clients in 2011 and the School Public Health Nursing Team provided services to the county's 58,000 public-school students.
    • The Women, Infant and Children program, or WIC, is a supplemental nutritional program for mothers, infants and children aged 5 years and younger. WIC served more than 6,000 clients and families and will open a satellite clinic in 2012 to meet increased demand for services.
    • The Environmental Health Division conducted 2,800 retail restaurant inspections, 400 well and septic system applications and repairs, and responded to more than 1,500 citizen concerns, ranging from animal-bite investigations to trash complaints. – National Public Health Week was held in April and the department participated in health fairs, classroom demonstrations and multiple media initiatives to discuss health and safety concerns.
    • Staff provided support and assistance during and after Hurricane Irene in August, including answering calls, staffing mass-care shelters and providing guidance about matters such as food safety during extended power outages.
    • The School Health Nursing Team joined in a statewide effort to reduce the high rates of pertussis, or whooping cough, by providing 2,490 Public Schools employees the Tdap vaccination as part of the annual flu vaccination drive. 
  • Juvenile Detention Home's Weekenders Work Program, operated in partnership with the county's Department of Parks and Recreation, provided the Chesterfield County Juvenile and Domestic Relations Court judges with the option of sentencing juvenile offenders to weekend community service in lieu of spending time in secure detention. This program not only reduced costs by $200,356, but also provided 5,442 hours, or $56,856 worth, of community service to the county. (Note: FY2012 figure, not a 2011 calendar year.)
  • Chesterfield County Public Library – In 2011, the library was awarded three national grants: ACT 1/Storytime Theater, Building Common Ground and Lincoln: The Constitution and the Civil War Traveling Exhibition.
    • The Families Understanding Numbers financial literacy program had more than 200 participants.
    • The eBook collection reached 10,000 checkouts a month, and more than 100 people attended the librarian-led training programs that taught patrons how to download digital and audio books.
    • In an effort to constantly adapt to its evolving role, the library introduced a new mission statement in 2011: Helping customers transition data and information into usable knowledge.
    • Hurricane Irene caused extensive damage and power outages to Chesterfield County residents in late August. The library, with nine locations, became community centers where residents could charge phones and computers, stay cool and use the facilities. More than 44,000 residents came to a library in the first five days after the storm.
    • Chesterfield County Public Library won two NACo awards, shared one with Economic Development and also won one joint VACo.
    • The popular annual Día de los Niños/Día de los Libros event is a celebration of childhood literacy, with more than 1,700 people attending the event. 
  • Mental Health Support Services received a NACo Award and VACo Award for the Build-A-House program, a partnership with Chesterfield County, Chesterfield County Public Schools, Chesterfield Community Services Board and Chesterfield Alternatives Inc. that provides work experience for students of the Chesterfield County Technical Center and provides housing for five adults with intellectual disabilities.
    •  The department's Project Search, which provides an opportunity for students with intellectual disabilities who are graduating from high school to gain real work experience, was expanded by a new partnership with St. Francis Medical Center, which enables participants to work at the medical center.
    • Mental Health Support Services improved customer service and the efficiency of work processes, including billing and reporting, by training 532 staff members on ProFiler, an electronic health record and billing system.
    • The New Lease on Life Program, which provides behavioral and primary health care to uninsured individuals with mental illness or substance-use disorders, served 56 consumers. A grant from the Virginia Health Care Foundation provides funds for an on-site, part-time position. This integrated approach significantly improves customer service. 
  • Parks and Recreation
    • The department continued to expand its park system with donations in the Swift Creek Conservation Area and the Atkins Community Park. Two artificial turf fields are under construction at Stratton Park.
    • Sports tourism initiatives in 2011 generated more than $12 million in economic development benefits. The CBC Bronco World Cup baseball series was held at Harry G. Daniel at Iron Bridge Park, and the Capital Cup Lacrosse and USA Field Hockey Tournaments were held at SportsQuest and Clover Hill Athletic Complex.
    • The Greater Richmond Aquatic Partnership swimming complex is under construction at Ukrop Park, with a spring 2012 anticipated opening.
    • Henricus Historical Park celebrated its 400th anniversary. Several capital improvements to the facility were completed and the calendar of special events was increased. Henricus also partnered with local organizations to provide educational opportunities and cultural and recreational programs. These partnerships include the Richmond Symphony, Sports Backers, the Chesterfield County Farm Bureau and Agecroft Hall. Visitors to the park exceeded 146,000, including 21,000 students who attended educational programs and camps. 
  • The Office of the Senior Advocate offered 80 programs to Chesterfield County residents, serving more than 3,450 individuals, published the Newcomer's Guide of programs and services for Chesterfield County older adults and added three new programs: 
    • Tech Quest, in partnership with the Chesterfield County public library and the Diversity Advisory Committee, highlighted the services, resources and devices available to those with physical or sensory disabilities and also collected used mobility equipment, which was donated to the Richmond Foundation for Rehabilitation Equipment and Endowment.
    • Relative Connections, a series of classes for grandparents and other relatives who are raising school-aged children, in partnership with Chesterfield County Public Schools, provides information and resources to help these their children succeed in school.
    • Fun at the Fairgrounds, a health and wellness festival for individuals aged 50 and older, was presented by Senior Connections in partnership with Parks and Recreation. The event included health screenings, karaoke, crafts, games, entertainment, competitions, door prizes and vendors.
    • Thirteen people were nominated for the Senior Volunteer Hall of Fame, representing almost 75,000 hours of volunteer service since age 65, valued at more than $1.5 million.
    • Senior Day, presented in partnership with other county departments and volunteers, was attended by 800 older adults.
    • Nineteen older adults graduated from the Senior Ambassador program and learned about the county, resources for older adults and volunteer opportunities.  
  • Chesterfield-Colonial Heights Department of Social Services
    • The department was recognized by the Virginia Department of Social Services commissioner as one of the five top-performing departments in the state among departments of the same size
    • Social Services' Housing Choice Voucher Program unit received a "High Performer" rating from Virginia Housing Development Authority in its annual review.
    • The Virginia Initiative for Employment not Welfare, or VIEW, helped 231 Temporary Assistance for Needy Families, or TANF, program recipients obtain employment.
    • Social Services' Integrated Intake team assessed nearly 3,000 emergency requests from individuals and families not receiving benefits such as TANF who sought help to pay for rent or mortgage, utilities, food or prescription medications. Direct assistance was provided to one-third of these and the others were referred to various community resources.
    • Social Services was recognized by the State Board of Social Services for managing a 77 percent increase in the Supplemental Nutrition Assistance Program, or SNAP, caseload between 2007 and 2011, based on statewide data. – Social Services' Child Care Program committed the entire 2011-12 fiscal year local allocation of Child Care Quality Initiative funds, almost $23,000, to the county's Smart Beginnings initiative to promote positive parenting skills through ads and web-based educational materials. The Quality Initiative funds are targeted to improve the provision of quality early-childhood care at home and in day care settings.
    • As a result of a local Systems of Care initiative and the state's Children's Service System Transformation, social work staff enhanced professional practices through the initiation of strategies to engage and strengthen families. The department was recognized by the State Board of Social Services for the reduction in the region's foster-care caseload.  
  • Youth Planning and Development worked with Substance Abuse Free Environment Inc., or SAFE, to develop a partnership with local HVAC companies to install locking caps on the service valves of air conditioning units at no charge to prevent refrigerant huffing by adolescents. Thirteen HVAC companies partnered and nearly 4,500 free caps were installed. The Locking Caps initiative also raised community awareness about the problem of inhalant abuse.
    • The department assisted the Police Department by providing materials to distribute at four medication take-back events and helped SAFE arrange for volunteers to assist at the events.
    • More than 500 people attended the Dodge Pressure Dare 2B U Event at Manchester High School.
    • Representatives on the SAFE Proper Use of Legal Products, or PULP, Task Force, including the departments of Youth Planning and Development, Health, Mental Health Support Services, Police and Fire and Emergency Medical Services, held a Summit on the Medication Abuse Crisis to address the increasing problem of medication abuse. According to the results of a survey given to the county's youths, the percentage of teens abusing medications is well above the national average. Participants will continue to meet in 2012 to develop a plan of action to reduce medication abuse.
    • SAFE, in conjunction with Youth Planning and Development, expanded Café Conversations to engage parents and adolescents in learning and talking about alcohol and underage-drinking issues, including middle and elementary schools and the faith community.
    • SAFE, in conjunction with Youth Planning and Development, continued to reduce the sales of alcohol to minors through the compliance-checks initiative. During 2011, only 7 percent of clerks sold to underage buyers, a striking drop of 75 percent since the program began in 2007.

Management Services 

  • The Accounting Department was awarded a Certificate of Achievement for Excellence in Financial Reporting [] for its annual financial report for the fiscal year that ended June 30, 2010. This was the 30th consecutive year that the county has received the award, which is the highest form of recognition in governmental accounting and financial reporting. This achievement represents a significant accomplishment by a government and its management, especially given the steadily increasing accounting standards and regulatory requirements that must be met. The award criteria call for participants to go beyond the minimum requirements to prepare comprehensive annual financial reports that evidence the spirit of transparency and full disclosure.
    • The department implemented e-Payables, an alternative process for paying certain vendors electronically using a commercial card program. Benefits include faster payments and reduced processing costs. It also offers processing advantages and enables the county to receive a revenue share based on the total dollars spent each year. Initial payments to vendors under this program began during June and the county received $77,500 of revenue during 2011. 
  • The Department of General Services oversees eight divisions that primarily provide internal support services to other county departments and programs. Two of the programs, Waste and Resource Recovery and the Chesterfield County Airport, provide direct service to residents and businesses. Here are some of its successes:
    • Ten department teams have completed Environmental Management Systems development since 2002 and the county is the only one in the nation to have departments that are ISO 14001 registered. Six departments have achieved E2, E3 or E4 status in the Department of Environmental Quality's Virginia Excellence Program.
    • More than 350 new employees received environmental awareness training, and more than 200 employees attended hazardous waste, Department of Transportation and spill-plan training.
    • The county's two waste and recycling convenience centers received more than 230,000 visits that included disposal of solid waste, construction debris, recyclables and woody debris. The landfill waste diversion rate was 53 percent (the amount of waste that did not go into the landfill due to diversion, curbside recycling or being sent out of the region).
    • During Hurricane Irene, the waste and recycling convenience centers accepted storm debris free of charge for more than 65 days, receiving more than 54,000 loads of Irene debris from citizens. To increase the convenience for citizens, additional disposal sites were opened for at two parks and old Clover Hill High School for up to two weeks after the storm. The debris was processed into over 40,000 cubic yards of mulch, with a significant amount made available to the public for free.
    • The Anti-Litter Program had more than 800 people volunteer for seven programs, collecting 186 tons of litter and walking more than 17,300 miles. More than 750 hours of educational programs were provided. 
  • The Department of Information Systems Technology was recognized with several awards in 2011 for innovation and website design and transparency. The Center for Digital Government recognized Chesterfield County as the No. 3 Digital County in the nation, it was named a Top 3 Finalist for cyber security information in the local government category by the federal Multi-State Information Sharing & Analysis Center, it received a "Sunny Award" as one of the most transparent government websites in both the state and nation, and the department's chief information officer, Barry Condrey, was selected as one of the "Top 25 Doers Dreamers and Drivers" for innovation across federal, state and local government. The department also:
    • Released Citizen GIS , which provides mapping and geographic information for residents.
    • CitizenWiFi service was expanded, offering free Internet service from all libraries and some county parks, which proved to be a vital service during Hurricane Irene.
    • New Web pages on the county's Web site  provide maps free of charge, enabling residents to avoid a trip to the county complex.
    • A new customer-service system for Utilities went live on May 2, providing online services including paying bills and account maintenance.
    • A mobile version of the county's website found at was released to support residents who use smart phones and tablets.   
  • Internal Audit had an external review performed in 2011 and was found to be in full compliance with Government Auditing Standards based on an external peer review performed by the Association of Local Government Auditors for the period July 1, 2008-June 30, 2011. This is the fifth review performed representing 15 years of full compliance. The department was also recognized for:
    • Use of the ALGA Peer Review Guide Checklist as a mechanism to ensure adherence to Government Auditing Standards.
    • Thorough documentation of risk assessments, objectives and audit scopes in the engagements examined.
    • Auditors knowledge of Government Auditing Standards and the Internal Audit quality control system.
  • Purchasing obtained the prestigious Outstanding Agency Accreditation Achievement Award, or OA4, from the National Institute of Governmental Purchasing Inc., making it 12 consecutive years of accreditation. The Chesterfield County Purchasing Department is one of only 67 out of 2,385 member agencies that have obtained the accreditation. The OA4-accreditation recognizes excellence in public purchasing and procurement agencies that lead the profession through the implementation of best practices. Agencies meeting the stringent requirements are OA4-accredited for three years.
    • Competitive procurement processes resulted in total cost avoidance for fiscal 2011 of $13,230,421.30.
    • Purchasing actively engaged in outreach events designed to inform businesses about how to do business with Chesterfield County and Chesterfield County Public Schools. 
    • The department also successfully administered a purchasing program for the county and the school system with no material audit points in the most recent audit.

Community Development 

  • Building Inspection's Neighborhood Enhancement Inspection Program received a merit award from NACo. This program uses proactive property maintenance and zoning inspections to revitalize and enhance the quality of life in older subdivisions. To date, 35 subdivisions have been inspected, 2,283 property maintenance and zoning violations have been discovered, and 2,243 of those violations have been corrected.
    • The adoption of an updated building code became effective on March 1. The updated code affected all aspects of code enforcement, design and construction. To assist customers, code update training was provided for more than 600 contractors and designers. The training also was used by the Virginia Department of Housing and Community Development in its training program and county staff provided some of the instruction.
    • The discovery of a contractor installing emergency generators at more than 60 different homes in an unsafe and dangerous manner without the required permits and inspections required immediate action from the department. It took unprecedented actions to discover all of the unsafe installations and to alert the public to this safety risk. This effort was coordinated with the County Attorney's Office, Police Department, Public Affairs and the media. The department also coordinated efforts to bring the installations into compliance with the code and to assist homeowners affected by working with the Department of Professional Occupation and Regulation, enforcing Building Code regulations and using the court system.  
  • The Community Development Administration Special Projects Office worked with the Transportation Department to design a walking path and bike trail from the Broadwater Townhomes to Carver Middle School and Harrowgate Park. The office also worked with the Citizen Committee for Coordinating Animal Welfare, a committee comprised of county residents and business owners, to find ways for volunteers, nonprofit and private organizations to work together to reduce the number of homeless animals, increase pet retention and educate the public about animal welfare.
  • Economic Development had many successes in 2011 including:
    • announced an $85 million fulfillment center will be constructed in Meadowville Technology Park.
    • The Meadowville Interchange at Interstate 295 was completed and opened to the public.
    • The department received NACo and VACo achievement awards for the small-business initiative, My Business Starts Here. It also received an International Economic Development Council's Excellence in Economic Development Award for the Business First program.
    • Enhancements to Chesterfield Avenue in the Village of Ettrick were unveiled.
    • Uptown Alley broke ground on a $20 million entertainment complex.
    • Costco opened a 148,000 square foot new state-of-the-art warehouse facility in Midlothian.
    • The Greater Richmond Aquatics Partnership broke ground on a 50,000-square-foot aquatics center, which will be completed in the spring of 2012.
    • Austin Brockenbrough & Associates was named as 2011 Business of the Year.
    • Mazda added a $2.3 million transmission remanufacturing line.
    • The Stonebridge development began demolition on the former Cloverleaf Mall and also broke ground on an $18 million, 123,600 square-foot Kroger Marketplace.
    • Eleven Economic Development projects were announced, with more than $143 million in total investment and 2,149 new jobs.
    • Other new projects announced:
      • Priority Volkswagen
      • The Recycling Center – Shoosmith
      • Emerson Ecologics
      • Virginia Truck Center of Richmond
      • Networking Tech & Support Inc.
      • Cuore
      • Equustock
  • Environmental Engineering won two NACo awards, one for the consolidation of county stormwater facilities that enabled staff to assume maintenance of all county and school board properties without additional staff. The second was for the Riparian Stewardship Program that encouraged nearly 10,000 riparian landowners to protect the buffers on their land, restored 65,000 square feet of riparian buffer, and distributed 1,100 free trees and shrubs to residents so that they could improve the buffers on their land.
  • Planning — In January 2012, a public hearing closed the public participation in a nearly three-year process of creating what will be the county's first Comprehensive Plan for growth and development in more than two decades. The county used a series of area plans, more than 20 in all, in its development approach prior to beginning this process. More than six dozen public meetings, work sessions and hearings have been held since a citizen advisory group began shaping the plan in 2009. In February, the Board of Supervisors asked for revisions based on citizen input. The revised plan will be go before the board in the summer of 2012.
    • The Banner Study Group, coordinated by the Planning Department, provided opportunities for residents to provide input about banner regulations while ensuring a balance between an attractive community, and encouraging economic development.
    • The department continues to implement the Volunteer Sign Removal Program, with more than 50 active volunteers. More than 40,000 signs have been removed from our highways since 2007. This program has been recognized for achievement by NACO and Scenic Virginia.
    • The site plan and subdivision review teams were combined into a single team and staff were cross-trained to provide better customer service to applicants and citizens involved in either processes.
    • The department now manages the entire subdivision construction plan review process, and aligned all subdivision review processes to model the successful site plan review process.
    • Using the Fast Track and Ready to Build Expedited Review processes, the department was able to quickly approve 19 new construction projects that support jobs in the construction and supply industry, and also bring new businesses and jobs on-line faster.
    • The department's tall grass and weed enforcement efforts, make neighborhoods more attractive, supporting the county goal of a high quality of life for its residents.
  • The Transportation Department obtained a matching grant of $5 million dollars from VDOT, which was combined with $5 million in county funds, for needed transportation projects. These projects include widening Powhite Parkway from Route 288 to Watermill Parkway. Another $13.25 million in Regional Surface Transportation Funds were secured to advance priority projects in the county such as widening Winterpock Road to Woodlake Village Parkway, widening Genito Road to Warbro Road and intersection improvements to Route 1 at Old Bermuda Hundred Road. The department also assisted in the completion of the new Meadowville interchange on Interstate 295. This new interchange opens access to future economic development of key industrial sites in the Meadowville Technology Park further strengthening the county's tax base.
  • The Utilities Department was affirmed in its triple-AAA bond rating by the International ratings agency, Fitch Ratings, one of only three in the nation to have achieved this status from each of the three top rating services, Fitch Rating, Moody's Investors Services and Standard & Poor's.
    • The department also implemented a new customer-information system that provides water and wastewater customers with phone and Internet access to their accounts so they can make payments, update account information or request services at their convenience with no service fees.
    • In 2009, hydrilla, an aggressive non-native aquatic weed, invaded the county's Swift Creek Reservoir. Utilities initiated a hydrilla-monitoring program that released triploid grass carp into Swift Creek Reservoir in April 2010. Since that time, hydrilla has been reduced from thick growth on more than forty percent of the reservoir bottom to trace levels, less than one percent, on the reservoir bottom.

Administration and Government Affairs 

  • County Administration administers the County Administrator's Response System, or CAReS, which helps the county to provide the best possible service by offering a rapid-response system to receive and process concerns from residents. The goal is to provide an initial response within the first 10 days, then compliments and concerns are tracked for appropriate action or response and are monitored until resolved. In 2011, 513 compliments were received and action taken on 139 concerns.
  • Department of Budget and Management - In the spring, the Board of Supervisors approved a fiscal year 2012 budget of $703.8 million  which is four-tenths of a percent more than last year's. Revenues are expected to be up $2.8 million from fiscal 2011.
    • For 2012 tax rates, the county kept its rate of 95 cents per $100 of value.
    • Most notably, the fiscal 2012 plan did not include any changes to the county's diverse portfolio of programs and services, nor did it include any planned layoffs.
    • The plan also made significant progress on a number of longstanding priorities, including additional staffing in Police Department and Emergency Communications Center, and replacement apparatus in Fire and Emergency Medical Services, while preserving the percentage of local taxes dedicated for schools at the fiscal 2011 level and balancing the budget within the existing tax-rate structure.
    • In the fiscal year 2011 budget, county staff were tasked with producing additional efficiencies and other savings to which they responded with a renewed sense of innovation and creativity, crafting solutions that ranged from expanded telecommuting practices to revised overtime procedures that produced approximately $6.6 million in expenditure savings. In recognition of their efforts, the fiscal 2012 financial plan also included funding equivalent to 2 percent of total salaries. A copy of the proposed plan and all of the associated presentations are available on the budget department's web page .
  •  The County Attorney's Office has defended a wide array of constitutional, contract, employment, taxation, civil rights and personal injury cases in the past year. This office continues to compile a noteworthy record of successes and to have the lowest per capita cost for providing legal services of any large jurisdiction in Virginia while also offering prompt and effective advice to our many county clients.
  • Intergovernmental Relations continues to promote the strategic goals and interests of the county at the General Assembly and serves as a liaison with the Congress and other agencies of the state and federal governments. The 2011 and 2012 sessions of the General Assembly saw major staff focus on the state budget and its impact on the county, as well as work to retain local revenue raising authority. Localities were able to keep both the business license and machinery and tools taxes. Transportation and pension reform were also critical issues in the 2012 General Assembly. Staff kept the Board of Supervisors and key county officials up to date on legislative proposals under consideration.
  • The Center for Organizational Excellence and Chesterfield University was named to Training magazine's 2011 Top 125 listing for the fifth consecutive year, coming in at No.19 of organizations leading the way in employee training and development. Chesterfield County remains the only local government in the history of the Training's Top 125 list to be recognized for exemplary employee learning and development programs. The county also was honored to be ranked No.17 among Government and Military organizations for the county's Leadership Development programs by Leadership Excellence magazine for 2011
  • The Office of the Clerk to the Board of Supervisors effectively provided support to the Board of Supervisors, including helping with the transition for one newly elected member. In addition, in cooperation with several other county departments, the office helped to plan the 2011 Chesterfield County Investiture Ceremony. The ceremony is held every four years to swear in newly elected Board of Supervisors members and constitutional officers. It also is when the county recognizes two residents with Lifetime Achievement Awards for their public service.
  • Human Resource Management
    • As a result of the Board of Supervisors' commitment to employees, the fiscal 2012 budget provided a 2 percent merit increase that was effective on June 25 for eligible full and part-time employees who met performance expectations. HRM processed these increases through the use of a custom utility in the In Focus system, which calculated the increases and updated employee records. This significantly reduced data entry time and departmental paperwork.
    • HRM also implemented additional enhancements to the online applicant system (NEOGOV) in 2011, including the capability to add a cover letter and resume to the online employment application, applications being forwarded electronically to hiring departments, and automated scoring and ranking of applications.
    • In September, HRM implemented Paid Time Off, an alternative leave and short-term disability plan for full-time employees that recognizes the diverse needs of employees for time off from work. This program will help the county control sick leave usage and its resulting cost and reduce unscheduled time off, so that overtime can be managed more effectively. It also provides a leave plan that is more private-sector oriented to meet employee needs while being competitive in the marketplace.
    • HRM continued to enhance its C-Fit wellness program offerings and employee participation continued to increase. The county's two-day health fair became C-Fit Wellness Week with activities and sessions throughout the week, including wellness vendors, health screenings and a 5K walk/run. Fitness classes have been popular and continue to grow, with approximately 3,000 employees (county and schools) participating in cardio training, boot camp, yoga, Pilates, Zumba and martial arts classes, as well as smoking cessation and nutrition counseling sessions.  
  • Public Affairs received two communications awards for graphic design from the National Association of County Information Officers in the county's ongoing efforts to provide the most open and transparent local government in Virginia. 
    • The department coordinated with the media, pitching more than 400 stories and sending more than 300 releases, which resulted in an approximately $1.8 million advertising equivalent of media coverage in print and broadcast.
    • It provided departments with more than 120 print or web-based design projects, more than 200 edits or consultations, and assisted more than 1,500 residents by phone and in person and 30 custom videos.
    • In addition, the department produced Currents, a quarterly e-newsletter for residents; County Comments, a bimonthly employee electronic magazine; and an online version of the county's annual report. Converting these products from print to electronic versions has saved the county more than $40,000 each year.
    • Public Affairs staff taught Chesterfield University classes in media relations and Associated Press-style writing.
    • The department supported the Board of Supervisors, county administrator and deputy county administrators with photography and videography, and by researching and writing speeches and resolutions.
    • In 2011, more than 15,000 callers were assisted during calls to the county's main number, 748-1000. In addition, the multicultural liaison and county switchboard operator assisted more than 2,700 Spanish-speaking residents.
    • Public Affairs operated the county's 1630 AM public-information radio network, providing 24-hour-a-day service throughout the county.

Public Safety 

  • The Emergency Communications Center continued its critical role by handling all 911 calls and nonemergency calls for assistance. The ECC handled 591,710 calls, including incoming and outgoing calls. Emergency communications officers dispatched public-safety personnel to 166,174 calls for service for police and fire and emergency medical services. The average number of calls per minute was 1.13.
    • The ECC received reaccreditation by the Commission of Accreditation for Law Enforcement Agencies Inc., making it one of only 53 fully accredited emergency communications centers worldwide and one of only six in Virginia.
    • The Emergency Communications Center employed 79 full-time and three part-time employees. The ECC remained focused on technology, with several advancements, including installations of a new voice logging recorder and an audio-visual system that displays information for operational staff during critical incidents. The ECC also enhanced its operational abilities for when a failover, or switch to a redundant system, is necessary.  
  • Fire and Emergency Medical Services - the department responded to 35,868 calls for service, including 8,767 fire calls and 27,101 emergency medical calls. The department employed 442 uniformed and 45 civilian full-time employees, as well as two part-time civilian employees. The department also has 150 EMS volunteers and 139 fire department volunteers. First responders maintained an average response time of six minutes, eight seconds (priority 1 calls, urban corridor). EMS volunteers provided 89,064 man hours of service, and fire volunteers provided 46,101 man hours. Other successes include:
    • The department hosted President Barack Obama on Oct. 19 at Fire and Rescue Station No. 9 on Buford Road. The president delivered a speech to a private audience of more than 125 area residents and a small group of invited department representatives.
    • Fire marshals with the department's Fire and Life Safety Division investigated 228 fire, explosion and hazardous-material incidents, and fire inspectors and investigators conducted 3,074 fire-safety and fire-protection-system inspections. The Plans Review Section reviewed 1,627 construction plans, with an average turnaround time of just 5.5 days. The division conducted 336 educational programs that reached 14,417 people. Fire and EMS stations throughout the county conducted 777 educational programs reaching 38,375 people.
    • Last September, the department's SCUBA Rescue Team responded to Westmoreland County on standby while Tropical Storm Lee blew through, causing significant flooding. While there, the four members of the team made daring rescues in a flooded creek, saving three people, including a civilian, a local volunteer rescue squad member and a local volunteer firefighter. Last August, department personnel, as part of the regional Central Virginia All-Hazards Incident Management Team, deployed to Texas to assist authorities there fighting wild fires.
    •  The Chesterfield County Department of Fire and Emergency Medical Services retained several significant grants that helped it maintain the outstanding public-safety services for which it's known. The department received U.S. Department of Homeland Security Staffing for Adequate Fire and Emergency Response, or SAFER, grant worth more than $1 million. It enabled the department to hire additional firefighters during a two-year period. The department received $289,936 from the Department of Homeland Security Assistance to Firefighters Grant Program to purchase 29 thermal-imaging cameras and associated training for all operational members of the department. The Virginia Department of Emergency Management awarded the department a $23,000 grant for support and operation of the department's Hazardous Materials Response Team and $14,300 for support and operation of the Citizens Emergency Response Team, known as CERT.  
  • Emergency Management, a division of the Chesterfield County Department of Fire and Emergency Medical Services, named a new emergency management coordinator in August. Emily Ashley began just three weeks before the county was hit by Hurricane Irene. Ashley's past experience as Gloucester County's emergency management coordinator meant that she was no stranger to handling large responses to big, ocean-driven storms.
    • Hurricane Irene struck between Aug. 27 and 28. The storm dumped more than 5 inches of rain and buffeted the county with sustained winds in excess of 38 miles per hour, with gust of more than 53 miles per hour, for nearly 10 hours. Approximately 800 roads were blocked by storm debris, more than 70 percent of the county was without power, and 232 homes were damaged. The storm caused one fatality.
    • One hundred and thirty-three people completed the Community Emergency Response Team, or CERT, Initial Training Program. CERT volunteers, of which there are nearly 500 countywide, receive special training in disaster response. They assisted in the cleanup operation in Gloucester and New Kent counties following tornadoes, assisted similarly in the aftermath of Hurricane Irene, and helped deliver multiple public outreach programs.
    • The Chesterfield County Airport hosted an exercise of the National Disaster Medical System, or NDMS, in June. The NDMS program is set up as a mechanism to move patients or victims from a disaster area to the Richmond area for treatment or care. The system is tested in an exercise every three years. Fire and EMS coordinated the transportation of 65 "victims" from the airport to one of four hospitals in the area. Ambulances and staff from six outside agencies participated. – Chesterfield County was among many localities that felt the 5.8-magnitude earthquake that struck Virginia Aug. 23. The epicenter was determined to have been in Mineral. Chesterfield County sustained very little damage, compared to areas closer to the epicenter.  
  • The Police Department handled 125,096 calls for service, while employing 472 sworn full-time employees, 101 civilian full-time employees, three sworn part-time employees and 33 civilian part-time employees. The department achieved a 51 percent case clearance rate for Group A, or the most serious, offenses. In addition:
    • The department successfully investigated and solved several noteworthy cases, including three investigations of deaths that occurred on the same day. On Aug. 28, 2011, while Chesterfield County was bearing the brunt of Hurricane Irene, detectives from the Crimes Against Persons Unit were called to investigate a triple homicide on Stockleigh Drive. Detectives found two adults and a 6-year-old child deceased in a residence. The adult female victim's estranged husband was soon identified as a suspect. He also was a suspect in the homicide of his mother-in-law in Pennsylvania, where he twice exchanged gunfire with police officers. Chesterfield County detectives coordinated their efforts with officers from multiple police agencies in Pennsylvania while attempting to locate the suspect, who was later found dead of an apparently self-inflicted gunshot wound. While detectives were working the Stockleigh Drive case, they were called to a residence on Executive Drive, where a man had shot his daughter and wife before turning the weapon on himself and committing suicide. As detectives were preparing to clear from the Stockleigh Drive and Executive Drive scenes, they were called to Brickhouse Drive, where a young man had been shot and killed behind a home. Detectives were soon able to clear the Brickhouse Road homicide with an arrest.
    • The county experienced a rash of burglaries involving jewelry thefts during the latter part of 2010 and early 2011. The crimes had similar characteristics — selective pieces of jewelry taken, similar footprints at the scenes and similar entry types. A suspect was arrested when captured in the vicinity of several burglaries in the Brandermill area. This was a joint surveillance operation that included the Tactical Investigations Unit, Crimes Against Property Unit and Uniform Operations. The suspect entered guilty pleas on all charges and, so far, has been sentenced to 10 years. Thirty-four cases were cleared in Chesterfield County, and 38 were cleared in Henrico County. Hundreds of pieces of jewelry were recovered and have been returned to victims in both jurisdictions. The value of the stolen jewelry exceeded $450,000.
    • While working in conjunction with the Recording Industry Association of America, the Multijurisdictional Special Operations Group served multiple search warrants on brick-and-mortar stores suspected of selling counterfeit CD's and DVD's. The raids resulted in the seizure of more than 3,000 counterfeit CD's and DVD's. Numerous suspects where indicted and charged, and the arrests led to the identification of an out-of-state distributor, who was arrested and put out of business. In addition to the CD's and DVD's, counterfeit health and beauty products, as well as contraband medicine, were seized.
    • As a result of investigations of organized retail crime, warrants were served on multiple convenience stores, retail establishments and market vendors, resulting in the seizure of more than 5,000 counterfeit items with a combined valued exceeding $700,000. The items included shoes, clothing, handbags, jewelry, electronics and pharmaceuticals. Authorities made multiple arrests resulting from the overall investigation.
    • Preventing crime and keeping kids safe is just as important to the Police Department as solving crimes. The department's Support Services Division continued providing outstanding programs, educating people of all ages. (Support Services information based on fiscal 2011 data, July 1, 2010-June 30, 2011.) The ever-popular Citizens Academy saw 47 graduates, while the Senior and Teen academies graduated 18 and 19 people, respectively. The division delivered 323 crime-prevention programs, reaching more than 36,000 people. The division delivered 4,912 child-safety programs, reaching more than 126,000 people. The Neighborhood Watch and Business Watch programs continued to achieve success. Chesterfield County's National Night Out event was ranked the ninth best in the nation for localities with populations above 300,000.
    • Animal Control, a division of the Police Department, handled 9,940 calls for service, conducted 2,973 shelter intakes, oversaw 914 animal adoptions, and returned 863 lost animals to their rightful owners. Through public education and law enforcement, Animal Control continued to address animal neglect and cruelty, as well as continued to promote the importance of spaying and neutering. A multiphase renovation of the Animal Shelter also began. The project will result in improved living conditions for animals and improved experience for shelter visitors.
    • Forty-seven people graduated from the Support Services Division's popular Citizens Academy. The departments' Teen and Senior Citizen academies continued to be popular, as well, with 19 and 18 graduates, respectively. The division delivered 323 crime-prevention programs reaching approximately 36,000 people and 4,912 child-safety programs that reached more than 126,000 people. (Note: totals calculated for fiscal year beginning July 1, 2010 through June 30, 2011.)  
  • The Chesterfield County Sheriff's Office continued to provide outstanding services. Its major responsibilities include operation of the Chesterfield County Jail, security for courts facilities, detention and transportation of inmates awaiting court appearances. Following are highlights of the year:
    • In addition to providing daily security for all of the county's courts facilities, personnel oversaw an average daily inmate population of 931, including 323 at the Chesterfield County Jail and 608 at the Riverside Regional Jail. 
    • Deputies served 88,146 civil and criminal papers. 
    • The Sheriff's Office devoted 1,496 hours to community-relations programs that reached 31,332 people.
    • The Correctional Services Unit maintained 100 percent compliance with Board of Corrections standards. In addition, exceptional ratings were achieved in a audit by the State Compensation Data System.
    • Significant effort was invested in completing the renovation of the Jail Annex building. The work including the replacement of the HVAC and electronic security systems; the installation of a new, adequately sized generator; and modifications to the magistrate's office to facilitate the transfer of paper records between different portions of the building. Completed on time and under budget, the renovation project has resulted in significant operational improvements.
    • The Sheriff's Office partnered with the county's Mental Health Support Services Department to implement the "BRIDGE" program, a substance-abuse-treatment program designed to decrease recidivism by providing comprehensive drug-treatment services for inmates during and after their intake into the jail facility. The program complements efforts at the state level, and the success of the program justified the awarding of grant funds to provide dedicated staffing.
    • The Civil Process Unit, through the Technology Improvement Program, upgraded the civil papers automation system. The $230,000 project removed the system from a mainframe environment and automated portions of the civil paper return process so that functions could be completed by deputies in the field via mobile data terminals in their vehicles.
    • The Sheriff's Office achieved reaccreditation by the Virginia Law Enforcement Professional Standards Commission.
    •  A video visitation system was approved for the jail and will enhance facility safety and productivity by decreasing the need to escort inmates from housing areas to visitation areas. The system enables visitations to occur via a video kiosk in the housing area. The $250,000 project will provide additional features to automate other tasks within the jail.  


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