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Warning Signs of Poor Child Care
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Director of Social Services
Kiva Rogers

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Phone Numbers
Switchboard - (804) 748-1100
Fax -(804) 748-1824

8:30 a.m. - 5 p.m.
Monday - Friday

Street Address
Department of Social Services
9501 Lucy Corr Circle
Chesterfield, VA 23832Map this 

Social Services
Warning Signs of Poor Child Care

Look & Listen! Warning Signs Of Poor Child Care 

Once you have made your child care arrangements, your work is not done!  Stay involved and continue to monitor & observe the care your child receives since the quality of a program can vary greatly over time.

The Danger Signals Listed Below Are Indicators Of Poor Quality: 

  • Parents are not allowed to drop in unannounced at all times of the day.  You are required to call before visiting or coming to pick up your child at a different time.
  • Parents must drop off the child in the office and may not come into the care-giving areas.
  • After several months, your child continues to be unhappy about going to the child care home or facility, or your child suddenly becomes unhappy after he or she seems to have adjusted. This may or may not be a danger sign, since children often have problems with separation, but it should be attended to.
  • Your child talks about being afraid of or disliking a particular caregiver, or seems quiet and fearful in his/her presence.
  • There is frequent staff turnover turnover and you notice unfamiliar people caring for the children when you drop off or pick up your child.
  • The care seems lax and indifferent. You see children being made to wait for long periods of time or left to play unattended indoors or outdoors.
  • Your child has an excessive number of injuries that the caregiver cannot explain adequately.
  • The caregiver's voice or manners seems harsh, rude, or indifferent toward any of the children.
  • There are insufficient toys for the children to play with or few interesting activities. Toys may be put on display, but are not used regularly by the children.
  • When you express any concerns, the caregiver becomes upset or defensive and cannot discuss the matter rationally with you.
  • You feel uneasy about the care, are not confident about the caregivers, or worry about how your child is doing. A visit to spend time with your child and observe what her life in care is like should reassure you. 

If you have any questions or need additional information, call the Chesterfield Social Services Department at (804) 748-1100.

Adapted from an article by Thelma Harms.