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ECC - General Information
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Director of Emergency Communications
Richard F. Troshak

Phone Numbers
Emergency: 9-1-1
Non-Emergency 804-748-1251 or 804-748-1431
Administration 804-748-1556

Emergencies call 911

Email Us 

Mailing Address
Chesterfield Emergency Communications Center
PO Box 40
Chesterfield, VA 23832-0040

Emergency Communications
ECC - General Information

Dispatch 4 

Any questions about this information should be forwarded to the Emergency Communications Center

Email Address: ccec@chesterfield.gov 

Note: E-mail is monitored Monday through Friday, 8 a.m. - 4 p.m. If you need immediate assistance, please refer to the telephone numbers below.

Public Education

The Chesterfield Emergency Communications provides public education programs on the use of 9-1-1. For example, the ECC:

  • assists the Chesterfield Police and Fire Departments in public safety education programs
  • instruct 1st grade students the difference between what situations are and are not emergencies
  • provide hands on practice utilizing a 9-1-1 simulator

If you or your organization would like information on 9-1-1 public education opportunities provided by Chesterfield Emergency Communications Center, please call, or email us.

Educational information for children can be found at Kids Health - How to use 911.  


If a citizen of Chesterfield County has a concern about the performance of an Emergency Communications Officer, they may contact a supervisor on duty, 24 hours a day, at 804-748-1251.

If the complaint is of an internal affairs nature, such as allegations of corruption or criminal misconduct, please contact one of the following individuals, Monday through Friday, 8:30 a.m. - 5 p.m.

  • Director, Richard F. Troshak (804) 706-2595
  • Assistant Director, Tammy Higgins (804) 796-7163.

Internal Affairs

Summary and Analysis of Internal Affairs Complaints filed at the Chesterfield Emergency Communications Center


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