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The 2010 Census
Contact Us

Director of Public Affairs
Donald J. Kappel

E-Mail:
pa@chesterfield.gov

Mailing Address:
P.O. Box 40
Chesterfield, VA 23832-0040

Street Address
Lane B. Ramsey Administration Building
Fifth Floor, Room 500
9901 Lori Road
Chesterfield, VA 23832Map this

Phone:
Office: (804) 748-1161
Fax: (804)748-7609

TTY/TDD (804) 717-6700

Hours
8:30 a.m. - 5 p.m.
Monday - Friday

 
Government Services
The 2010 Census
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Door-to-door Enumeration (May – July 2010)

If a household has not returned its Census form by April 15, that household will be included in the Census Bureau’s Non-Response Follow Up phase of the 2010 Census. This is the phase during which Census enumerators will visit up to six times those households that have not returned the Census form, to obtain the information requested on the form. This phase will begin on May 1 and end July 10.

If you have not returned your form, please provide information to Census Bureau enumerators.

Know Your Rights

  • Here’s what your need to know to fully participate in the Census while also making sure that you do not fall victim to fraudulent Census takers.
  • Census takers will only ask the ten questions on the Census form: no more, no less.
  • Census takers (enumerators) will have an official Department of Commerce/U.S. Census Bureau badge with their name on it. They will carry a black canvas bag with the official 2010 Census logo on it.
  • If the enumerator does not show a badge to you, do NOT open the door.
  • The enumerator will only ask about the following: 
    1. Name
    2. Sex
    3. Age
    4. Race
    5. Ethnicity
    6. Relationship (if you are related)
    7. And whether the house is owned or rented

An enumerator will NOT ask for your Social Security number, citizenship status, proof of citizenship, or any financial information (credit cards or bank accounts).

If you do not want to give your information to an enumerator and would like to give your answers to the Census Bureau via phone, you may call 1-866-872-6868 (English) or 1-866-928-2010 (Spanish)

For other questions, including your rights and to verify the identity of an enumerator, please call the bilingual hotline at 1-877-352-3676.


Track how Chesterfield County is doing. The U.S. Census Bureau also has launched a real-time, interactive map to track 2010 Census mail returns online. The daily update links to the Census Bureau site to see national 2010 Census mail-participation rates or rates from other states, cities, counties and even neighborhoods. The rates will be updated daily through May 3.

If your questionnaire was lost, damaged or never received, you may get a form in English, Spanish, Chinese, Korean, Vietnamese, and Russian at any of the numerous area Be Counted sites throughout Chesterfield County. These Be Counted locations are listed on an interactive Web site provided by the U.S. Census Bureau at www.2010.census.gov. Click on the Be Counted text link, type in your ZIP code and the sites will populate on a map indicating the locations. Simply click on the locations to get additional site information. Forms in these six languages are available during the host business/organization’s general operating hours.

For personal assistance and forms in languages other than those listed above, you may get help via the same Web site at www.2010.census.gov. Click on the Questionnaire Assistance Center link, type in your ZIP code and the sites will then populate on a map indicating the locations. Simply click on the pins to get additional site information. These sites have a census representative on duty usually three hours a day, five days a week. These schedules will be displayed when you click on each site.

A third option is to call the Telephone Questionnaire Assistance Center speak with a census representative at 1-866-872-6868. Before April 12, this line will only be of assistance if you have the barcode number that appears on your form.

For more information, visit www.2010.census.gov.


Call Today!

Give your answers over the phone or request a form be sent to where you live.   Do it today, to ensure you can mail it back in time to avoid a census taker coming to your door.  Don't be left out of the count for your community.

Telephone Questionnaire Assistance (TQA)

  • ENGLISH - 1-866-872-6868
  • Chinese: 1-866-935-2010
  • Korean: 1-866-955-2010
  • Russian: 1-866-965-2010
  • Spanish: 1-866-928-2010
  • Vietnamese: 1-866-945-2010
  • TDD (Telephone Display Device for the hearing impaired):
    1-866-783-2010
  • Puerto Rico (in English): 1-866-939-2010
  • Puerto Rico (in Spanish): 1-866-929-2010

Census 2010 – Mail it back!

Be counted – it’s important!
The census is more than just a count of every person living in the U.S. The data will be used to determine how more than $400 billion in federal funds are allocated in the next decade for necessities such as schools, roads and hospitals. Census results also are used to apportion the number of seats each state has in the U.S. House of Representatives.

Chesterfield County’s Complete Count Committee has been promoting the 2010 census locally. The county had a 72 percent mail participation rate in the 2000 census. This time, the county is urging residents to help improve that participation rate by mailing back their forms promptly.

What if I don’t return my form?
Households that do not return their census forms will be visited by census workers to collect the data in person. Responding by mail greatly reduces the costs associated with this process. The U.S. Census Bureau saves $60 to $70 for each form that is returned by mail. About $85 million is saved for each 1 percent increase in mail participation. The 2000 census had a 72 percent mail-participation rate, and Americans are being challenged to surpass that this year. For more information, visit census.gov.

Census event this weekend at Chesterfield Towne Center
At a two-story replica of the 2010 census form will be on display at Chesterfield Towne Center beginning Thursday, March 25. The inflatable questionnaire replica is 20 feet high, 16 ½ feet wide and four feet deep. It will remain at the mall through March 28. Chesterfield County is one of 13 localities nationwide to display the giant form.

See more information on the history of the Census

For more information about the 2010 Census, visit 2010census.gov.

Once every 10 years, Americans are asked to stand up and be counted. This year, 2010, is a census year.

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