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County Administrator Response System (C.A.R.e.S.)
County Administration
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Contact Us

County Administrator
Dr. Joseph P. Casey

Email us 

Executive Assistant
Joy Galusha 
(804) 748-1190 

Email CAReS 

Phone Numbers
Office: 804-748-1211
Fax: 8904-717-6297
TDD: 804-748-1910

8:30 a.m. - 5 p.m.
Monday - Friday

Mailing Address
P.O. Box 40
Chesterfield, VA 23832-0040

Street Address
Lane B. Ramsey Administration Building
9901 Lori Road
Chesterfield, VA 23832
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Ready Virginia
Chesterfield County Public Schools
County Administration
County Administrator Response System (C.A.R.e.S.)

What is CAReS?

  • Rapid response system to receive and process citizen concerns
  • Goal is to respond within 10 days
  • Issues tracked/monitored until resolved
  • Issues referred to appropriate department for investigation
  • Citizens contacted during investigation
  • Citizens notified of outcome

Concerns, complaints, or compliments may be made:

  • By Phone (804) 748-1211 or
    by FAX at (804) 717-6297
  • By email at CAReS@chesterfield.gov 
  • In person in Room 505 County Administration Building, 9901 Lori Road, Chesterfield Virginia
  • By mail to P.O. Box 40, Chesterfield, VA 23832
  • To the supervisory or administrative staff of the department affected by the concern
    (i.e. Parks and Recreation, Transportation, etc.)