Chesterfield Connections main page Click Here to Enter the Residents Section Click Here to Enter the Businesses Section Click Here to Enter the Tourism / Leisure Section
A FIRST CHOICE Community Haga click aquí para información en español Click Here to Enter the Gateway Chesterfield Home Page Click Here to Enter the Government & Officials Page Click Here to Enter the Departments Page Click Here to Enter the News & Events Page Click Here to Enter the Facts & Information Page Click Here to Enter the Public Safety Page Click Here to Enter the Services Index Page right corner
Listed Below is What's New

Frequently Asked Questions
Acceptable Use Policy
Public Libraries

Cyber Security Awareness Tips
Ready Virginia - Emergency Preparedness
Careers at Chesterfield County
Chesterfield - A First Choice Community for Your Business
Chesterfield County Schools
Virginia.Gov - Commonwealth of Virginia information online
FirstGov.Gov - Federal and State information online


See Chesterfield's
Election Results

© 2008 Chesterfield County, Virginia - Privacy Policy
Privacy Practices Notice

Chesterfield County Citizen Wi-FiChesterfield County Citizen Wi-Fi
Launched September 2nd!

Access to free, wireless Internet is as easy as opening a laptop!

Chesterfield County’s Department of Information Systems Technology and the Chesterfield County Public Library have launched a new service called Citizen Wi-Fi. The service enables library users and people visiting other county buildings to access the Internet through their own wireless-enabled devices, such as laptops and PDAs.

There is no charge for this service, however, customers must have their own equipment, wireless card, software, and agree to the Acceptable Use Policy.

Locations

Chesterfield County Public Libraries

Monday -Thursday – 10 a.m. – 9 p.m.
Friday -Saturday – 10 a.m. – 5:30 p.m.
Closed Sundays

  • Bon Air Library
  • Central Library
  • Chester Library
  • Clover Hill Library
  • Enon Library
  • Ettrick-Matoaca Library
  • LaPrade Library
  • Meadowdale Library - Citizen Wi-Fi coming later this fall
  • Midlothian Library

Other Chesterfield County sites

  • Chesterfield County Public Meeting Room
  • Community Development Building Multi-Purpose Room

Frequently Asked Questions

Is the network secure?

The county’s Wi-Fi access is as secure as any open public access network, such as dial-up Internet accounts or public telephones. It is always good to use an SSL-encrypted Web page prior to sending or receiving confidential data.

What equipment do I need?

A Wi-Fi compliant (802.11 b/g) device equipped with a standard Internet browser is necessary to access the network.

Does the system work for Macs and PCs?

Both types will work as long as the computer or PDA is equipped with a wireless card and the appropriate software.

How do I connect to the network?

Make sure that a wireless card (802.11b/g) and the appropriate software are installed on the computer or PDA. Open the Web browser and you should see a Citizen Wi-Fi welcome page.

Whenever the network is accessed by a user, a Chesterfield County Wireless Internet Access Acceptable-Use Policy will appear on the screen. The user must read and agree to the terms and conditions of use before accessing the network. Once the user has confirmed acceptance, he or she can access the Internet without passwords, fees or limits.

What do I do if something goes wrong?

Here are some things to check if there are problems in accessing the network:

  1. Set your SSID to Citizen Wi-Fi. Refer to your Wi-Fi card instructions for details and make sure that the appropriate software is running while setting the SSID. In many cases, setting the SSID to “ANY” or “any” also will work and will enable the computer to access wireless networks in multiple locations.
  2. Ensure that the WEP Encryption is disabled or “off.”
  3. Check that the connection is configured for “Infrastructure” mode. (Ad-Hoc mode will not work.)
  4. If changes are made in the above steps, restart computer and Web browser.
  5. Make sure that you are in a county facility that offers Citizen Wi-Fi.
  6. Unfortunately, county staff are unable to provide assistance on personal equipment. Please contact your equipment manufacturer for technical support.

Why do I keep getting the Acceptable-Use page?

The page is cached on your computer’s browser. Clear your temporary internet files and your browser’s cache. Refer to your browser’s help function for instructions if necessary.

Can I print my documents?

Printing via Citizen Wi-Fi is not yet available, but it will be in the near future.

Does the county use filtering on the network?

Yes, Citizen Wi-Fi has the same filtering technology and settings as in all public-use computers in the public libraries. The filter is set to block graphic pornography. If you would like a site to be blocked or unblocked, any Public Library staff member can give you a form to make this request. 

Can't find what you need?
Try our Services Guide, use Search, Contact Us, or get Driving Directions