24-Hour Citizens Answer Line
751-INFO (4636)

Reaching out to you

Chesterfield County government strives to exceed your expectations as a customer by seeking input and participation from residents and also by using every opportunity to share our knowledge and success. One way that we do that is to provide access to information in the easiest and most convenient ways possible. The Answer Line has been created as one way to offer automated information answering the questions most often asked of Chesterfield County by its residents. This service is provided 24 hours a day via touch-tone telephone.

Please review the list of topics on the inside of this brochure and follow the directions to access the Answer Line service. If you have additional questions, or wish to speak to someone directly, please call the Department of Public Affairs at 748-1161 from 8:30 a.m. until 5 p.m., Monday through Friday.

How to Use the Answer-Line

1. Select the topic you wish to hear from this listing.
2. Have a pencil ready to take notes.
3. Dial 751-INFO(4636) using a touch-tone telephone. Listen for the recording and follow instructions to enter the three-digit extension number of the message you wish to hear.
4. You can interrupt a message at any time by pressing the # button on your telephone and entering a new three-digit message number.
5. If you have any questions, call 748-1161.

For all other information, call General Information at 748-1000