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Parks and Recreation - FAQs
 
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Director of Parks & Recreation
James Worsley, Ph.D., CPRE

Phone Numbers
Parks and Recreation
804-748-1623

Parks Maintenance
804-748-1624

Fax
804-751-4131

Closing Hotline
804-748-1001
 

Department Email
parksrec@chesterfield.gov


Hours
Registration and Payments
8:30 a.m. - 4:30 p.m.

Office Hours
8:30 a.m. - 5 p.m.
 

Mailing Address
Parks & Recreation
PO Box 40
Chesterfield, VA 23832-0040

Street Address
6801 Mimms Loop
Chesterfield, VA 23832
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General Information
Parks and Recreation - FAQs

How do I know if my games are canceled, or fields are closed due to weather?  To view a list of current closings and cancellations, please go to our Adverse Weather/Field Closings Status page.

Which athletic association should my child join?  Information about youth athletic associations and the areas they service. 

Where do I find information about adult athletics?  Information about adult leagues or teams.

How do I rent a field(s) for a tournament or event?  If you would like to rent a facility for a practice, call 804-751-4199. If you would like to host a tournament in Chesterfield County, call 804-796-7045.

Where can I find a park or facility?  For a list of our parks and facilities with addresses, contact information, and maps, please visit our Parks and Facilities page.

How to obtain rental information?  For information about picnic shelter rental, please visit our Picnic Shelters page. For information about reserving one of our community buildings, please visit our Community Buildings page.

Is there a deposit for shelters or community centers?  There are no deposits for any of our facility rentals. Payment in full is due at the time of the reservation.

How to cancel a facility reservation/rental?  All cancellation requests must be submitted in writing no less than two weeks before the reservation date. There will be a $25 processing fee on all refunds. For more information:

  • Picnic shelters, 804-748-1623
  • Bensley Community Building, 804-275-5321
  • Ettrick Community Building, 804-526-5596
  • Fairgrounds, Exhibition Hall, or Horseback Riding Rings, 804-748-1126

Can I bring alcohol to park facilities?  It is unlawful to bring alcoholic beverages to any of our facilities.

How do I register for activities?  You may register online for nearly all of our activities. If the activity is not available for online registration or if you prefer not to register online, you may register for all activities during regular business hours, which are Monday-Friday, 8:30 a.m. – 5 p.m., by any of these methods:

  1. Walk-in: Parks and Recreation Administration Office, 6801 Mimms Loop, Chesterfield, VA 23832.
  2. Call-in: Over-the-phone registration, 804-748-1623, with a Visa, MasterCard, American Express or Discover Card.
  3. Mail-in: Mail the completed Program Registration Form, to Chesterfield County Parks and Recreation, P.O. Box 40, Chesterfield, VA 23832. Payment (check or money order only) must be included; no cash, please. 

Payment for all registrations is due in full at the time of the registration. Checks should be made payable to “Chesterfield County Treasurer.”

Who is the instructor of my activity? How to contact my instructor?  We do not post contact information for our instructors. Please contact the program coordinator with any of your questions or concerns regarding your activity. The coordinator’s name and number is listed in the Program Guide on the same page as the activity listing. If you are unsure of who the appropriate coordinator may be, please contact us at 804-748-1623.

Can individuals with disabilities participate in your programs?  We invite individuals with disabilities to take part in any course listed in the department Program Guide. To ensure an individual’s success in a program, staff known as “inclusion coaches” will be available to provide assistance. The Therapeutic Recreation staff provides assistance based on reasonable accommodations, which are determined on a case-by-case basis. We ask that an inclusion coach be requested at least three weeks prior to the start of a summer camp or program. View activities that are exclusive to Therapeutic Recreation. For more information, contact Aleana McClellan, 804-751-4134 or mcclellana@chesterfield.gov 

What forms of payment are accepted?  We accept Visa, MasterCard, American Express, Discover Card, check, money order, and cash. Transactions that occur by fax or over the phone may be paid by American Express, Visa or MasterCard. Checks should be made payable to “Chesterfield County Treasurer”. Please do not mail cash.

Do we accept Senior Passport?  We do not accept Senior Passport for any Parks and Recreation programs. The Senior Passport is for Adult Continuing Education programs only. Please contact the Office of Adult Continuing Education at 804-768-6140 for more information.

How to withdraw from or receive a refund for a program/class?  Refunds are made when courses are full or canceled. If a change in day, time, or location prohibits you from attending, we will be happy to refund your fee. Simply make your request at least one week prior to the start of the program. All other refund requests must be made in writing three days prior to the start date of the program. Non-recoverable costs are not refundable. Please contact us at 804-748-1623 with any other questions.

How to have a program guide mailed to me?  To join our mailing list, please create an account with us online. You may also call us at 804-748-1623 during regular business hours to have a customer service representative assist you. You can even download our program guide in a PDF format.

Which parks can I bring my dog to, and what are the rules regarding leashes and cleanup?  Dogs are allowed outdoors at any of our parks, and must remain on a leash at all times. We ask that you please clean up after your dog. Dogs are not allowed indoors at our facilities with exception of service dogs. Ruff House Dog Park, located at Rockwood Park, is a leash free outdoor facility for dogs to roam. No children under the age of 10 are permitted inside Ruff House Dog Park.  

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