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Social Services

Adult, Family and Children's Services Programs

Adult Services/Adult Protective Services

The Family Assessment and Adult Services team provides a variety of supportive services designed to empower our customers to achieve their full potential.

Adult Services

Adult Services covers programs for companion services and nursing home pre-screenings.

Companion Services is a program available to income eligible elderly and disabled adults who need help with basic daily living activities such as light housekeeping, meal preparation, shopping, medication monitoring, etc.

Nursing home pre-screening assessments are provided for those citizens that are age sixty-five or older, disabled adults or children that are in need of community based care (in-home nursing home care) or require twenty-four hour care in a nursing home facility. A social worker and a health department nurse complete the pre-screening assessment. The assessment determines the individual's medical need for care. Pre-Admission Screenings are provided at no cost.

To schedule a Pre-Admission Screening, you may call the Chesterfield - Colonial Heights Department of Social Services, (804) 748-1100, between the hours of 8:30 a.m. and 5:00 p.m. weekdays and ask for Service Intake.

Medicaid is a resource to assist with nursing home and community based care costs.

Adult Protective Services

Adult Protective Services provides investigative services to individuals age sixty and older and incapacitated persons age eighteen and older who are at risk or alleged to be abused, neglected or exploited.

Examples of abuse, neglect and exploitation include but are not limited to:

  • Causing intentional pain or injury
  • Withholding or failing to provide medication, food, or water
  • A caretaker refuses to or fails to take the adult to a medical appointment
  • An adult is physically restrained as a means of punishment or for the convenience of the caretaker
  • Emotional abuse such as yelling, belittling, or threatening bodily harm
  • The caretaker or person responsible for managing the adult's finances uses the money for his or her own purposes without the consent of the adult
  • Sexual abuse, which includes any form of sexual contact (intercourse, exposing body parts, touching, etc.) without consent

If you suspect that an elderly or disabled adult is being abused, neglected, or exploited, you may call the Chesterfield - Colonial Heights Department of Social Services, (804) 748-1100, between the hours of 8:30 a.m. and 5:00 p.m. weekdays. After hours, on weekends, or holidays, call 1-(888)-832-3858.

Reports may be made anonymously. If requested, you will be notified of the results of the investigation.

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Adult Services/Adult
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