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Chesterfield County Public Library

Total Quality Management Pathfinder

Getting Started

Go to the library to find resources on issues in total quality management.

  • Find a work in the reference collection: REF. 650 P The Portable MBA Desk Reference for a definition of total quality management and an explanation of the variety of issues involved in the study and/or implementation of the concept.
       
  • Use the library catalog to look up your subject: (here are some samples)
    Organizational Change
    Organizational Effectiveness
    Management - - Total Quality Management
    Total Quality Management - - Dictionaries
    Total Quality Management - - Environmental Aspects
    Total Quality Management - - United States
       
  • You will find books like:
    500 W Leadership and the New Science, Margaret Wheatley
    658.409C Reengineering Management, James Champy
    658.562C Taking the Mystery Out of TQM, Peter Capezio and Debra Morehouse
    658.526H Implementing TQM in Small & Medium-Sized Organizations: A Step-by-Step Guide, Richard M. Hodgetts
    658.562H Achieve Total Quality, David Hutchins
       
  • Resources:
    658.562C Five Pillars of TQM
    658.562H Total Quality Management Handbook
    658.56203D Total Quality: Key Terms and Concepts
  • SearchBank Magazine Index or LIBRARY VERTICAL FILE
    - Search any of the subject headings listed above and specific businesses or persons for magazine articles or current pamphlets

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