Department of Utilities

Additional Utilities Services

Service Availability / Faxing of Sewer Lateral Locations

If you are unsure whether a piece of property has public water or wastewater service available or if you need a sewer lateral location faxed to you, call (804) 748-1864.

"Miss Utility" Call Before You Dig

Prior to any excavation, state law requires those digging to telephone "Miss Utility" at 1-800-552-7001. The location of underground utilities can be marked to prevent damages to utility lines and disruption of services to our customers.

Utility Emergencies

Chesterfield County is responsible for maintaining waterlines up to the meter and wastewater lines up to the property line. Lines on the property are the responsibility of the property owner. Utility emergency crews are on call 24 hours a day. If you see an emergency or suspect there is a problem with any county maintained utility lines, call (804) 748-1310 (Monday - Friday 7:30 a.m. - 4 p.m.) Call (804) 744-1360 or (804) 768-0140 if emergency assistance is needed after regular business hours, weekends or holidays.