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Building Inspection


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Building Inspection Director
Richard C. Witt

Phone/Fax
(804) 748-1057
(804) 751-4713 Fax

Get complete contact info 

Email us with questions about
Permits and Fees
Residential code requirements
Commercial code requirements
Residential inspection requirements
Commercial inspection requirements 


Hours
Office - M-F, 8:30 a.m. - 5 p.m.
Inspectors M-F, 8 a.m. - 4:30 p.m.

Mailing Address
Chesterfield County Department of Building Inspection
P.O. Box 40
Chesterfield, VA 23832-0040

Street Address
9800 Government Center Parkway
Chesterfield, VA 23832
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Commercial Inspections
Schedule or Cancel an Inspection

It is the homeowner’s or contractor’s responsibility to schedule all required inspections.* There are three ways to schedule inspections, two of which provide access 24 hours a day, 7 days a week:

  • By speaking to a customer service representative - Call (804) 751-4990. A CSR can schedule inspections, cancel inspections, and provide inspection results. CSR’s are available during regular business hours, Monday through Friday from 8:30 a.m. to 5:00 p.m. You will need your customer pin number and the permit number.
  • Online through this website - See detailed instructions below. You will need your customer pin number and the permit number to log in. This service is available 24/7.
  • By phone using the IVR (Interactive Voice Response) automated phone system - Call (804) 751-4444. See detailed instructions below. You will need the permit number and your customer pin number. This service is available 24/7.

Below are detailed instructions for scheduling an inspection via the website or the IVR automated phone system.

General Requirements for All Inspections

Before scheduling any inspections, please be aware of the following requirements:

  • The permit must be prominently displayed on the job site.
  • For all building/structural inspections, the approved plans must be on site for the inspector’s use.
  • A not ready fee may be charged if the work to be inspected is not complete when the inspector arrives.
  • A re-inspection fee may be charged for third and subsequent inspections of the same type.

Scheduling an Inspection via the Website

This service is available 24 hours a day, seven days a week.

  • To schedule or cancel an inspection for the next business day, do so by 8 p.m. of the current business day.
  • For an inspection on Monday, schedule it or cancel it by 8 PM Friday.
  • When a holiday occurs, please check our website for the schedule.
  • You can also look up inspections results and inspection history on the website. For instructions go to Obtain Inspection Results

Before scheduling you will need: 

  • A computer with access to the Web
  • Permit Number
  • Customer PIN Number

Scheduling an Inspection: 

  1. Click Permit Status, Inspection Scheduling and Results.
  2. Enter the permit number (Example: 20120101-001) and the customer PIN number. (If you do not have a customer PIN, please call 804-751-4990.) You must have a customer pin to schedule an inspection.
  3. Click Schedule Inspection located on the left side of the screen in the Permit Options box.
  4. Verify that the permit information is correct in the Schedule Inspection box.
  5. Select Inspection Type, inspection date within the next five business days, and AM or PM* (if requested). Then click Schedule.
    *AM and PM inspections will be considered, but are not guaranteed.
  6. Verify that the information is correct in the Schedule Confirmation box, and record the confirmation number for your records.

Canceling an Inspection: 

  1. Click Permit Status, Inspection Scheduling and Results .
  2. Enter the permit number (Example: 20120101-001) and the customer PIN number. (If you do not have a customer PIN, please call 804.751.4990.) You must have a customer pin to cancel an inspection.
  3. Click Cancel Inspection located on the left side of the screen in the Permit Options box.
  4. Click Cancel Inspection in the lower right corner of the current open inspection box.
  5. Click OK in the Windows Internet Explorer window.
  6. Verify that the information is correct in the Cancel Confirmation box.

Re-scheduling an Inspection: 

  1. Click Permit Status, Inspection Scheduling and Results .
  2. Enter the permit number (Example: 20120101-001) and the customer PIN number. (If you do not know your customer PIN, please call 804.751.4990.) You must have a customer pin to reschedule an inspection.
  3. Click Cancel Inspection located on the left side of the screen in the Permit Options box.
  4. Click Re-schedule Inspection in the lower right corner of the current open inspection box.
  5. Click OK in the Windows Internet Explorer window.
  6. Select Inspection Type, inspection date within the next five business days, and AM or PM* (if requested). Then click Schedule.

*AM and PM inspections will be considered, but are not guaranteed.

Scheduling an Inspection via the IVR Automated Phone System

This service is available 24 hours a day, seven days a week. Call (804) 751- 4444. 

This service is available 24 hours a day, seven days a week.  

  • You can schedule inspections up to 5 days in advance.
  • To schedule or cancel an inspection for the next business day, perform the task by 8:00 PM.
  • For an inspection on Monday, schedule it or cancel it by 8:00 PM Friday.
  • When a holiday occurs, please check our website for the schedule.
  • You can also look up inspection results and retrieve an inspection history by fax. For instructions go to How to Look Up Inspection Results.

Before calling you will need:

  • Touch-Tone phone
  • Permit number
  • Customer PIN Number

You will also need to enter Inspection Codes: Table of Inspection Code Numbers.

The voice prompt sequence is as follows:

  • Press 1 to schedule an inspection
  • Press 2 to cancel an inspection
  • Press 3 to hear and obtain inspection results
  • Press 6 to obtain a report of inspections
  • Press 0 to transfer to BI Staff, during business hours
  • Press # to disconnect and hang up
  • Press * to get more information and options at anytime
  • Press 9 to repeat this menu
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